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Director-Business Development ID-8537

The Field Sales Director sits within a geographical territory and leads a team of managers responsible for new prospect acquisition with annual company revenues ranging from $10M to $300M. This position will drive results through thought leadership, rigorous performance management and coaching and development of a high performing team. This role requires up to 3 weeks per month of travel.   

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Phone Support, Remote, $50/hr, No Experience, Part-Time
Virtual Assistant, No Experience, $42/hr, Remote, Weekend
Remote Customer Support, $45/hr, Part-Time, College Student
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Weekend Customer Support, $42/hr, Remote, College Student
Remote Data Entry, $50/hr, No Experience, Evening/Night Job
Virtual Assistant, $42/hr, Remote, Weekend, Entry Level
Remote Phone Support, $45/hr, Evening, No Experience Required
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Remote Moderator, $40/hr, Weekend, No Degree, Part-Time
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Data Entry, $45/hr, Remote, Evening, No Experience Required
Virtual Assistant, No Experience, $42/hr, Remote, Part-Time
Remote Customer Support, $50/hr, Night Shift, No Degree
Remote Data Entry, $40/hr, College Student Friendly, Part-Time
Live Chat Support, $42/hr, Weekend, Remote, No Degree
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Remote Moderator, $42/hr, Weekend, No Experience Required
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Customer Support, $50/hr, Remote, Evening/Night Job, No Degree
Virtual Assistant, $42/hr, Remote, Weekend, No Degree
Remote Live Chat, $45/hr, College Student, No Experience
Remote Data Entry, $40/hr, Part-Time, No Degree Required
Phone Support, $50/hr, Weekend, Remote, No Experience
Virtual Assistant, $42/hr, Evening, Remote, No Degree
Remote Customer Support, $45/hr, No Experience, Part-Time
Data Entry, $50/hr, Night Job, No Degree, Remote
Remote Moderator, $40/hr, College Student Friendly, Part-Time
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Virtual Assistant, No Degree, $45/hr, Remote, Part-Time
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Data Entry, $40/hr, Evening Job, No Experience, Remote
Remote Live Chat, $42/hr, Weekend, No Degree, Part-Time
Virtual Assistant, $45/hr, No Experience, Remote, Night Job
Phone Job, $50/hr, Remote, Part-Time, College Student
Remote Data Entry, $42/hr, Evening/Night Job, No Experience
Remote Moderator, $45/hr, No Degree, Weekend Job, Part-Time
Live Chat Support, $50/hr, Remote, Night Shift, No Degree
Virtual Assistant, $40/hr, Weekend, College Student, Remote
Remote Phone Job, $42/hr, Part-Time, No Experience Required
Remote Data Entry, $45/hr, No Degree, Weekend, Night Job
Virtual Assistant, $50/hr, Evening, Remote, College Student
Customer Support, $42/hr, Weekend Job, Remote, No Degree
Phone Support, $45/hr, Remote, No Experience, Evening Job
Data Entry, $50/hr, Night Shift, No Degree, Remote Job
Job Responsibilities:
**Strategic planning (20 – 30% of time)  ** ▪ Drive overall sales territory strategy to achieve business goals and sales targets   ▪ Collect customer feedback and distribute internally to influence product development based on customer need   **Coaching and development (20 – 30% of time)  ** ▪ Hire and on-board new Field Sales managers to build a strong team   ▪ Support team development by regularly conduct 1:1 coaching sessions, team huddles to share best practices   **Performance management (10 – 20% of time)  ** ▪ Drive a high quality, rigorous sales review process, including account planning, account prioritization and opportunity development in coordination with Field Sales managers   ▪ Partner with Marketing, EDA, PPI, Product and Senior Leadership to improve sales engagement and performance   ▪ Support team to handle client escalations, as needed   **Business development (10 – 20% of time)  ** ▪ Initiate, develop and maintain executive level relationships and drive sales activities with key customers   ▪ Lead sales team to develop a long-term strategy for each territory and top clients   **Compliance (100% of time)  ** ▪ Ensure all aspects of the American Express Code of Conduct, and our Sales Practices policies, standard, and procedures, are adhered to so that we uphold the highest standards in our interactions with our customers and compliantly meet all regulatory requirements   ▪ Conduct customer ride-alongs with Field Sales managers to ensure high quality and compliant customer interactions 
Knowledge, Skills, Attributes, and Experience:
Knowledge and Skills
  Client development   ▪ Demonstrates ability to identify potential client growth opportunities and drive results through creative problem solving and excellent leadership   **Coaching **  ▪ Provides individualized skills-improvement assistance, aiding in self-discovery and encouraging self-generated solutions   **Performance management  ** ▪ Exhibits consistent track record of managing performance, coaching, and motivating for success and identification of development strengths and opportunities improvement to a large team to enable improved business results   **Demonstrating value  ** ▪ Proactively and consistently demonstrates the value of partnering with American Express   **Results focus  ** ▪ Demonstrates a competitive, positive attitude, quickly adapts to different situations, and recovers from setbacks   **Market, industry, & product knowledge  ** ▪ Understands at a tactical level market/industry key competitors, challenges, terminology, technology, trends, and regulation     **Attributes:  ** ▪ Strategic thinking   ▪ Leadership and team motivation   ▪ Personal accountability  ▪ Compliance focused    
Experience:
▪ Bachelor’s degree required, Master’s degree preferred   ▪ Experience leading sales teams, 7 – 10 years minimum   ▪ Proven experience winning new business relationships   ▪ Experience achieving sales quota and goals through multiple product offerings   ▪ Experience in a highly-regulated industry
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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...

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