Organizational Effectiveness Consultant ID-8632

What You'll Get: (note varied offerings based on role and hours)

About this position:

LMCU is looking for an Organizational Effectiveness (OE) Consultant who will be responsible for identifying opportunities to increase effectiveness throughout the organization including, but not limited to: change management, process improvement, succession planning, etc. As an OE team member, you are responsible for the continuous improvement of the OE practice itself along with providing support to LMCU's own organizational effectiveness, including internal facilitation and project management.

 

What you'll do:

  • Partner with all levels of the organization, emphasizing consultations with the Senior Executive level, to identify needs and gaps, and advise/consult on possible next steps.

  • Collaborate with OE and LMCU team members on change management projects to: prepare the change approach, manage the change, and sustain change outcomes.

  • Collaborate with OE and LMCU team members on process improvement projects to: identify opportunities, document/analyze existing and future processes, and implement/monitor updated processes for results.

  • Collaborate with LMCU staff at all levels in strategic and organizational effectiveness activities.

  • Improve, revise, and design products and tools for LMCU's OE practice. Review data from OE assessments and other reports to measure effectiveness of OE initiatives and suggest changes to improve results.

  • Design and deliver Organizational Effectiveness facilitated peer-to-peer learning efforts. Utilize multi-media strategies to elevate the work (improvement projects and change management efforts) of the OE team (infographics, summary reports, blogs, toolkit development, etc.).

  • Facilitate occasional LMCU leadership development courses and workshops.

  • Meet quarterly with business unit leaders to build trust and relationships through active listening and strategic questions. Communicate effectiveness tactics to address their needs, ideally resulting in the use of our consulting services.

  • Serve on assigned LMCU committees and/or external boards as requested.

 

What You'll Bring: You'll like this position if you have...

  • Three years to five years of similar or related experience.

  • Experience leading change management and/or process improvement projects.

  • Bachelor's Degree in Business, Organizational Leadership, or a related field of study.

  • Change Management Certification preferred (e.g. Prosci, CCMP, etc.)

  • Ability to collaborate and work effectively with people from diverse backgrounds.

  • Ability to work independently.

  • Excellent organizational and time management skills.

  • Excellent listening, critical thinking, and problem-solving skills.

  • Strong project management skills.

  • Strong written and verbal communication skills.

 

Who We Are:

We're proud of our past, thrilled with our present, and couldn't be more excited about our future! Lake Michigan Credit Union has grown to become one of the largest credit unions in the nation with our headquarters in West Michigan.

As a credit union, LMCU is a not for profit institution, owned by its members, instead of corporate stock holders. We are accountable directly to our members, and they directly share in our success - benefitting by lower and fewer fees, better savings and checking interest rates, lower cost mortgages and a host of other advantages that simply don't exist at traditional banks.

It's about always doing what's best and right for our members - it guides everything we do.

From friendly, knowledgeable and professional employees who greet you by name, to offering stellar value at every turn, LMCU works for its members.

 

Working with LMCU you can grow and advance in your career and work with talented teams that help you become better each and every day. As an employee you can have confidence in knowing your work is having an impact by supporting our mission of serving our members' lifetime financial needs.

 

You'll be encouraged to innovate and excel and we're committed to your empowerment as an employee, providing ongoing training, development, support, and opportunities for you to achieve your career goals.

 

Have additional questions about the role?

 

You may email us at: Careers@lmcu.org.

If you lack access to the internet or internet connectivity, or have a disability that hinders your ability to apply online, please choose one of the following options to obtain assistance:

 

Call us at: (616) 242-9790

Mail your resume to: 5664 Prairie Creek Drive, Caledonia, MI 49316

 

Please Note: These options are reserved for use by individuals requesting an accommodation as a candidate. Information received via these options will be routed to our HR team, who will provide appropriate assistance to facilitate the completion of LMCU's online application.

LMCU is an Equal Opportunity Employer

Back to blog

Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...