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Remote Customer Service Representative at Delta Airlines | Full-Time Position | $45,000 – $55,000 Annual Salary ID-8367

Delta Airlines is seeking a dynamic, customer-oriented professional for our remote Customer Service Representative position. The ideal candidate will have a passion for delivering exceptional customer service and possess excellent communication skills. The representative will be responsible for addressing customer inquiries, handling complaints, and providing information concerning our services. If you’re a self-motivated individual with a customer-first mentality, we would love to have you on our team.

Job Type: Full-Time, 40 hours per week

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Virtual Assistant, No Degree, $45/hr, Remote, Part-Time
Live Chat Support, $50/hr, Remote, No Experience Required
Remote Moderator, $42/hr, College Student, Weekend Job
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Customer Support, $42/hr, Remote, Part-Time, No Degree
Remote Data Entry, $45/hr, Weekend Job, College Student
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Virtual Assistant, $42/hr, Evening, Remote, College Student
Live Chat Support, $45/hr, Part-Time, Remote, No Degree
Data Entry, $50/hr, Remote, Evening Job, College Student
Virtual Assistant, $40/hr, Weekend, Remote, No Experience
Remote Phone Job, $42/hr, Night Shift, College Student Friendly
Remote Customer Support, $45/hr, No Degree, Evening Job
Virtual Assistant, $50/hr, Part-Time, Remote, Weekend Job
Data Entry, $40/hr, Evening Job, No Experience, Remote
Remote Live Chat, $42/hr, Weekend, No Degree, Part-Time
Virtual Assistant, $45/hr, No Experience, Remote, Night Job
Phone Job, $50/hr, Remote, Part-Time, College Student
Remote Data Entry, $42/hr, Evening/Night Job, No Experience
Remote Moderator, $45/hr, No Degree, Weekend Job, Part-Time
Live Chat Support, $50/hr, Remote, Night Shift, No Degree
Virtual Assistant, $40/hr, Weekend, College Student, Remote
Remote Phone Job, $42/hr, Part-Time, No Experience Required
Remote Data Entry, $45/hr, No Degree, Weekend, Night Job
Virtual Assistant, $50/hr, Evening, Remote, College Student
Customer Support, $42/hr, Weekend Job, Remote, No Degree
Phone Support, $45/hr, Remote, No Experience, Evening Job
Data Entry, $50/hr, Night Shift, No Degree, Remote Job

Responsibilities:

1. Respond to customer inquiries via phone, email, or chat

2. Resolve customer complaints professionally

3. Provide information about our services and offers

4. Document and update customer records based on interactions

5. Develop and maintain a knowledge of our evolving services

6. Handle customer issues, provide appropriate solutions and alternatives

7. Follow-up to ensure resolution and customer satisfaction

Benefits:

1. Competitive salary package

2. Comprehensive health, dental, and vision insurance

3. Paid time off and holidays

4. Continuing education and tuition reimbursement

5. Retirement plan with company match

Hourly Salary Range: $25 – $45 per hour

Job Requirements:

1. At least 1 year of customer service experience

2. Strong phone handling skills

3. Ability to stay calm under pressure

4. Excellent communication and presentation skills

5. Ability to work in a fast-paced environment

Basic Educational Requirements: High School Diploma or equivalent

Positive Work Environment: Delta Airlines offers a supportive, team-focused environment that encourages growth and development. We value collaboration, open communication, and respect for each other.

Company Description:

Delta Airlines is one of the largest and most respected airlines in the United States. We take pride in offering exceptional service to our customers. Our team is made up of individuals who are passionate about aviation, customer service, and creating an unparalleled travel experience. We believe that every interaction is an opportunity to build lasting relationships with our customers. At Delta, we value our employees and invest in their growth and development.

Application Process:

Please apply through our website at www.delta.com/careers. Only applications received through our website will be considered.

Delta Airlines is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

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2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

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