Senior Account Manager, Licensed Sports ID-2300
who we are
lululemon is an innovative performance apparel company for yoga, running, training, and other athletic pursuits. Setting the bar in technical fabrics and functional design, we create transformational products and experiences that support people in moving, growing, connecting, and being well. We owe our success to our innovative product, emphasis on stores, commitment to our people, and the incredible connections we make in every community we're in. As a company, we focus on creating positive change to build a healthier, thriving future. In particular, that includes creating an equitable, inclusive and growth-focused environment for our people.
about this team + role
The Senior Account Manager’s purpose is to grow our wholesale business by cultivating relationships within Fanatics, Lids, Events, and In Venue Retail buyers and operators, by growing Licensed sports based partnerships, and acquiring and retaining guests for lululemon. They will collaborate with Area Partners to provide training on product education, increase sell-through, elevate the guest experience, and increase the brand presence in Fanatics, Lids, and In Venue Retail locations.
a day in the life: what you’ll do
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Entry Level Phone Job, $42/hr, Remote, No Degree Required
Weekend Data Entry, $45/hr, Remote, No Experience
Remote Virtual Assistant, $40/hr, Evening, Part-Time Job
Remote Moderator, $42/hr, Part-Time, Weekend, No Degree
Data Entry, $45/hr, Remote, Night Shift, College Student Job
Phone Support, Remote, $50/hr, No Experience, Part-Time
Virtual Assistant, No Experience, $42/hr, Remote, Weekend
Remote Customer Support, $45/hr, Part-Time, College Student
Data Entry, Remote, $40/hr, Night Shift, No Degree
Evening Virtual Assistant, Remote, $45/hr, No Experience
Weekend Customer Support, $42/hr, Remote, College Student
Remote Data Entry, $50/hr, No Experience, Evening/Night Job
Virtual Assistant, $42/hr, Remote, Weekend, Entry Level
Remote Phone Support, $45/hr, Evening, No Experience Required
Data Entry, No Experience, $50/hr, Remote, College Student
Remote Moderator, $40/hr, Weekend, No Degree, Part-Time
Live Chat Support, Remote, $42/hr, Night Shift, College Student
Phone Job, $50/hr, Remote, No Degree, Part-Time, Weekend
Data Entry, $45/hr, Remote, Evening, No Experience Required
Virtual Assistant, No Experience, $42/hr, Remote, Part-Time
Remote Customer Support, $50/hr, Night Shift, No Degree
Remote Data Entry, $40/hr, College Student Friendly, Part-Time
Live Chat Support, $42/hr, Weekend, Remote, No Degree
Virtual Assistant, Remote, $45/hr, Evening, No Experience
Remote Phone Job, $50/hr, College Student, Night Shift
Remote Moderator, $42/hr, Weekend, No Experience Required
Data Entry, No Degree, $45/hr, Part-Time, Remote Job
Customer Support, $50/hr, Remote, Evening/Night Job, No Degree
Virtual Assistant, $42/hr, Remote, Weekend, No Degree
Remote Live Chat, $45/hr, College Student, No Experience
Remote Data Entry, $40/hr, Part-Time, No Degree Required
Phone Support, $50/hr, Weekend, Remote, No Experience
Virtual Assistant, $42/hr, Evening, Remote, No Degree
Remote Customer Support, $45/hr, No Experience, Part-Time
Data Entry, $50/hr, Night Job, No Degree, Remote
Remote Moderator, $40/hr, College Student Friendly, Part-Time
Virtual Assistant, Remote, $42/hr, Weekend, No Experience
- You will be the first point of contact for Fanatics and Lids buyers across North America
- Work cross-functionally to deliver strategies across guest experience, training, brand experience, educator experience, and Marketing
- You work in close collaboration with the Senior Manager, Team Program, Director, Strategic Sales and Senior Retail Directors to help shape the long-range Arena Retail Roadmap and Strategy
- Lead the end-to-end management of the Licensed Sports partnerships business including, but not limited to onboarding to order timeline, day to day account management, Pre buys, contracts, account closures, strategic pilots, events and initiatives
- You identify and develop new potential locations, while managing and elevating partner performance in your existing portfolio
- You will work cross functionally with Community, Retail Brand Experience, Sports Marketing, Product, Supply Chain, and more, on partner experiences and activations
- Through reporting and data analysis you develop specific initiatives with your cross functional partners driving a healthy comp business across partners
- You work cross-functionally with our Product leaders to collaborate on the ideal assortment throughout both the seasonal and planned buy process. Responsible for communicating product trends to our product team and influencing the assortment
- You lead market planning conversations with cross-functional partners to support driving traffic back to lululemon channels in new and existing markets
- You are a great coach and consistently support your accounts with their requests and provide insights into orders, inventory management, and brand experiences
- You monitor the in-season ordering process and support in any partner-facing communication
- You confidently track your sales to report on business trends and escalate any opportunities or concerns
- You provide onboarding with the right tools and training, including product education, VM, brand, social media best practices
- You manage our brand integrity including pricing policy, buy process, media content, studio presence and A/R status, including all terms in the lululemon partnership agreement
- You are comfortable representing the lululemon brand through presentations, sweat dates and meetings with current and future partners
- Travel in the US and Canada 6-8 days per month
qualifications
- Account Management experience is required
- Experience within the world of Sports and Licensed goods sales preferred
- 6+ years related work experience in related workforce - sales, account management, retail leadership
- Retail store or regional manager experience required
- Passion for technical, high performing product
- Self-motivated, passionate, detail-oriented, multi-tasker, thrives in a fast-paced environment creating from net new
- Strong analytical, problem solving, and root cause identification skills
- Acknowledges the presence of choice in every moment and takes personal responsibility of their life
- Fosters connection by putting people first and building trusting relationships
- Integrates fun and joy as a way of being and working, aka doesn’t take themselves too seriously
must haves
- Acknowledge the presence of choice in every moment and take personal responsibility for your life.
- Possess an entrepreneurial spirit and continuously innovate to achieve great results.
- Communicate with honesty and kindness and create the space for others to do the same.
- Lead with courage, knowing the possibility of greatness is bigger than the fear of failure.
- Foster connection by putting people first and building trusting relationships.
- Integrate fun and joy as a way of being and working, aka doesn’t take yourself too seriously.
Additional Notes
Authorization to work in the USA is required for this role.
Compensation and Benefits Package
lululemon’s compensation offerings are grounded in a pay-for-performance philosophy that recognizes exceptional individual and team performance. The typical hiring range for this position is from $103,500 - $135,900 annually; the base pay offered is based on market location and may vary depending on job-related knowledge, skills, experience, and internal equity. As part of our total rewards offering, permanent employees in this position may be eligible for our competitive annual bonus program, subject to program eligibility requirements.
At lululemon, investing in our people is a top priority. We believe that when life works, work works. We strive to be the place where inclusive leaders come to develop and enable all to be well. Recognizing our teams for their performance and dedication, other components of our total rewards offerings include support of career development, wellbeing, and personal growth:
- Extended health and dental benefits, and mental health plans
- Paid time off
- Savings and retirement plan matching
- Generous employee discount
- Fitness & yoga classes
- Parenthood top-up
- Extensive catalog of development course offerings
- People networks, mentorship programs, and leadership series (to name a few)
Note: The incentive programs, benefits, and perks have certain eligibility requirements. The Company reserves the right to alter these incentive programs, benefits, and perks in whole or in part at any time without advance notice.
workplace arrangement
This role is classified as Remote - Field Based under our SSC Workplace Policy:
Field/Community-based work is necessary or important within a designated area, with relevant travel required.
