Chief of Staff ID-11640

About Encore: : Known widely as Broadways longest running act of loving care, Encore’s mission is to improve the quality of life for older New Yorkers so they are not just surviving, but thriving. Through a robust array of programming, Encore takes a “no wrong door approach” to ensure Seniors are able to age in place comfortably for as long as possible. Encore is recognized as one of the most respected and trusted nonprofit organizations providing services for older New Yorkers in New York’s City. Encore is on the cutting edge in the human service field and is a staunch advocate not only for older New Yorkers, but also for the essential human service employees who serve as the City’s safety net. Do not miss this chance to work for a mission-oriented organization, which centers employees as its number one resource.

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Virtual Assistant, $45/hr, Remote, No Experience, Night Job
Entry-Level Remote Data Entry, $50/hr, Evening Job
Customer Support, No Degree, $40/hr, Remote, Weekend Job
Remote Phone Job, $42/hr, Part-Time, College Student Friendly
Virtual Assistant, $40/hr, Remote, No Degree, Night Job
Part-Time Data Entry, $45/hr, Remote, College Student Friendly
Remote Moderator, No Degree, $50/hr, Evening, Weekend Job
Remote Customer Support, $42/hr, Night Job, No Experience
Live Chat Support, $40/hr, Remote, Entry Level, Part-Time
Virtual Assistant, Remote, $42/hr, Weekend, No Experience
Remote Data Entry, $45/hr, No Degree, Night Shift
Part-Time Customer Support, $40/hr, Remote, College Student
Remote Live Chat, $50/hr, Part-Time, Evening/Night Job
Entry Level Phone Job, $42/hr, Remote, No Degree Required
Weekend Data Entry, $45/hr, Remote, No Experience
Remote Virtual Assistant, $40/hr, Evening, Part-Time Job
Remote Moderator, $42/hr, Part-Time, Weekend, No Degree
Data Entry, $45/hr, Remote, Night Shift, College Student Job
Phone Support, Remote, $50/hr, No Experience, Part-Time
Virtual Assistant, No Experience, $42/hr, Remote, Weekend
Remote Customer Support, $45/hr, Part-Time, College Student
Data Entry, Remote, $40/hr, Night Shift, No Degree
Evening Virtual Assistant, Remote, $45/hr, No Experience
Weekend Customer Support, $42/hr, Remote, College Student
Remote Data Entry, $50/hr, No Experience, Evening/Night Job
Remote Live Chat, $40/hr, Part-Time, No Degree Required
Virtual Assistant, $42/hr, Remote, Weekend, Entry Level
Remote Phone Support, $45/hr, Evening, No Experience Required
Data Entry, No Experience, $50/hr, Remote, College Student
Remote Moderator, $40/hr, Weekend, No Degree, Part-Time
Live Chat Support, Remote, $42/hr, Night Shift, College Student
Phone Job, $50/hr, Remote, No Degree, Part-Time, Weekend
Data Entry, $45/hr, Remote, Evening, No Experience Required
Virtual Assistant, No Experience, $42/hr, Remote, Part-Time
Remote Customer Support, $50/hr, Night Shift, No Degree
Remote Data Entry, $40/hr, College Student Friendly, Part-Time
Live Chat Support, $42/hr, Weekend, Remote, No Degree
Virtual Assistant, Remote, $45/hr, Evening, No Experience
Remote Phone Job, $50/hr, College Student, Night Shift
Remote Moderator, $42/hr, Weekend, No Experience Required
Data Entry, No Degree, $45/hr, Part-Time, Remote Job
Customer Support, $50/hr, Remote, Evening/Night Job, No Degree
Virtual Assistant, $42/hr, Remote, Weekend, No Degree
Remote Live Chat, $45/hr, College Student, No Experience
Remote Data Entry, $40/hr, Part-Time, No Degree Required
Phone Support, $50/hr, Weekend, Remote, No Experience
Virtual Assistant, $42/hr, Evening, Remote, No Degree
Remote Customer Support, $45/hr, No Experience, Part-Time
Data Entry, $50/hr, Night Job, No Degree, Remote
Remote Moderator, $40/hr, College Student Friendly, Part-Time
Virtual Assistant, Remote, $42/hr, Weekend, No Experience
Remote Phone Job, $45/hr, Part-Time, No Degree Required
Customer Support, $50/hr, Night Job, Remote, No Experience
Data Entry, Remote, $42/hr, Evening Job, No Degree
Live Chat Support, $45/hr, Weekend, Remote, College Student
Virtual Assistant, Remote, $50/hr, Part-Time, Night Shift
Data Entry, $40/hr, No Experience, Remote, Weekend Job
Remote Phone Job, $45/hr, No Degree, College Student Friendly
Customer Support, $42/hr, Remote, Evening, No Experience
Virtual Assistant, $50/hr, Weekend, No Degree, Remote
Remote Data Entry, $40/hr, Part-Time, College Student Job
Phone Support, Remote, $42/hr, Evening/Night Shift
Virtual Assistant, No Degree, $45/hr, Remote, Part-Time
Live Chat Support, $50/hr, Remote, No Experience Required
Remote Moderator, $42/hr, College Student, Weekend Job
Data Entry, $45/hr, Remote, Night Job, No Degree
Virtual Assistant, $50/hr, Remote, Part-Time, Evening Job
Remote Customer Support, $42/hr, Weekend, No Experience
Phone Job, $45/hr, Remote, Night Shift, No Degree
Remote Live Chat, $50/hr, College Student, No Experience
Data Entry, $40/hr, Part-Time, Remote, Weekend Job
Virtual Assistant, $42/hr, Remote, No Experience, Evening
Remote Phone Support, $45/hr, Night Job, College Student
Remote Moderator, $50/hr, No Degree, Weekend, Part-Time
Virtual Assistant, $40/hr, Remote, Night Shift, No Experience
Customer Support, $42/hr, Remote, Part-Time, No Degree
Remote Data Entry, $45/hr, Weekend Job, College Student
Phone Support, Remote, $50/hr, No Experience, Night Shift
Virtual Assistant, $42/hr, Evening, Remote, College Student
Live Chat Support, $45/hr, Part-Time, Remote, No Degree
Data Entry, $50/hr, Remote, Evening Job, College Student
Virtual Assistant, $40/hr, Weekend, Remote, No Experience
Remote Phone Job, $42/hr, Night Shift, College Student Friendly
Remote Customer Support, $45/hr, No Degree, Evening Job
Virtual Assistant, $50/hr, Part-Time, Remote, Weekend Job
Data Entry, $40/hr, Evening Job, No Experience, Remote
Remote Live Chat, $42/hr, Weekend, No Degree, Part-Time
Virtual Assistant, $45/hr, No Experience, Remote, Night Job
Phone Job, $50/hr, Remote, Part-Time, College Student
Remote Data Entry, $42/hr, Evening/Night Job, No Experience
Remote Moderator, $45/hr, No Degree, Weekend Job, Part-Time
Live Chat Support, $50/hr, Remote, Night Shift, No Degree
Virtual Assistant, $40/hr, Weekend, College Student, Remote
Remote Phone Job, $42/hr, Part-Time, No Experience Required
Remote Data Entry, $45/hr, No Degree, Weekend, Night Job
Virtual Assistant, $50/hr, Evening, Remote, College Student
Customer Support, $42/hr, Weekend Job, Remote, No Degree
Phone Support, $45/hr, Remote, No Experience, Evening Job
Data Entry, $50/hr, Night Shift, No Degree, Remote Job


About Position: The Chief of Staff plays a pivotal role in supporting Encore’s Executive Director and Encore’s Board of Directors. The role supports strategy execution, governance, and executive leadership, working across the organization on cross-functional initiatives. This position requires a highly organized, proactive individual who can manage multiple responsibilities and projects, and who can balance details with broader trends and goals. This position supervises the Data Manager. This position will require 50% Leadership Facilitation & internal Strategy Execution; 40% governance, and 10% of other duties as assigned.


Benefits: This position is a full-time position with benefits that include medical insurance (with Employee contribution), Dental & Vision plans with coverage beginning on the first day of hire, generous paid time off (vacation, personal days, sick days and earned floating holidays), 403(b) with 3% Employer Match after a year of employment, Flexible Spending Account, Dependent Care and transit benefits.

Requirements:

Responsibilities:


Strategic implementation

? Lead cross-functional teams and support working groups to drive strategic plan execution;

? Serve as a thought and accountability partner to the leadership team and foster an organization-wide culture of strategy ownership;

? Facilitating decision-making, collective responsibility, and accountability.

Leadership Facilitation

? Manage and facilitate leadership team meetings, including the preparation of agendas and materials;

? Act as a proxy for the Executive Director where necessary, facilitating decisions that align with their vision.

Project Management

? Identify and oversee special projects that align with the organization’s strategic goals and ensure timely and successful project completion.

Data supervision, research, and analysis

? Supervise the Data Manager, ensuring the accurate collection, use and reporting of program data to support multiple aspects of the organization’s work, including strategy and board reporting;

? Support data stewardship and reporting on strategic plans, providing insights and recommendations based on findings.


Executive Team

? Responsible for the drafting agendas, tracking the status of action items and plans, and facilitating executive team conversations;

? Serve as thought partner to the executive team, including on policy recommendations, timelines and orders of operation, and determining how decisions will be made.


Governance

? Serve as appointed board secretary (officer of the corporation)

? Maintaining corporate governance documents and policies.

? Ensure appropriate levels of access to information and permanent retention of board records; manage director portal.

? Serve as a liaison between the board and executive team, ensuring effective communication and follow-up on board decisions.

? Serve as thought partner to the Executive Director on board matters, mapping out requirements, mechanisms, and decision points.

? Work with counsel on audit and legal compliance matters, including resolutions, processes, and ensuring adherence to bylaws and best practices.

? Oversee annual conflict of interest disclosures and liaise with finance on board-related items for fiscal year audits.

? Prepare and distribute board meeting agendas, minutes, and materials.

? Coordinate logistics for committee meetings, board meetings, and board retreats.

? Plan fiscal year board meeting calendar.

Administration

? Serve as strategic calendar manager for the Executive Director, with particular focus on helping the Executive Director think through the delegation of special projects;

? Lead special projects and other items at the Executive Director’s request.


Required Qualifications:

? Minimum of 5 years of experience in an executive support, strategy, legal or governance role. An ideal candidate may have experience in business and nonprofit sectors.;

? Degree in business administration, Nonprofit Management, or a related field;

? Astounding facilitative leadership and people management skills;

? Strong organizational and project management skills;

? Experience in strategy execution and reporting;

? Excellent written and verbal communication abilities;

? Ability to handle confidential information with discretion;

? Ability to communicate the vision of the ED, representing his perspective on a variety of issues, and work with staff across the organization;

? Must be proactive and self-motivated: Ability to anticipate needs and take initiative;

? Strong desire to learn and grow;

? Must be detail-oriented with a strong attention to detail and accuracy;

? Ability to collaborate and work effectively with diverse teams and stakeholders;

? Flexibility to manage multiple tasks and adapt to changing priorities;

? Must have strong sense of humor;

? Should have a personal commitment to Encore’s mission.


To apply: Submit your Resume and Cover Letter with Salary requirements


Encore Community Services is dedicated to creating a diverse, equitable, and inclusive environment where everyone feels valued, respected, and empowered to contribute their best work. We believe that diversity in our team drives innovation, enriches our perspectives, and enhances our ability to serve our communities effectively.

 

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