Chief Strategy Officer – USPI Midwest Market (can be based in St Louis, Indianapolis or Columbus, OH) ID-11138
The Market Chief Strategy Officer (Market CSO) will be a key member of the USPI Market Leadership and USPI Strategy & Growth team. The Market CSO is responsible for collaborating with USPI Operations leadership to develop and implement organic growth strategies, prioritizing external physician recruitment, internal physician relationship cultivation and service line expansion. The individual is also accountable for managing the Business Development team to increase the selection of USPI centers by physicians and expand services offered at the centers. In addition, the Market CSO participates in business planning, health system partnership strategy discussions and collaborates with corporate functions. This position will support the Midwest market for USPI and candidates must be willing to relocate to St Louis, MO.
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Weekend Data Entry, $45/hr, Remote, No Experience
Remote Virtual Assistant, $40/hr, Evening, Part-Time Job
Remote Moderator, $42/hr, Part-Time, Weekend, No Degree
Data Entry, $45/hr, Remote, Night Shift, College Student Job
Phone Support, Remote, $50/hr, No Experience, Part-Time
Virtual Assistant, No Experience, $42/hr, Remote, Weekend
Remote Customer Support, $45/hr, Part-Time, College Student
Data Entry, Remote, $40/hr, Night Shift, No Degree
Evening Virtual Assistant, Remote, $45/hr, No Experience
Weekend Customer Support, $42/hr, Remote, College Student
Remote Data Entry, $50/hr, No Experience, Evening/Night Job
Remote Live Chat, $40/hr, Part-Time, No Degree Required
Virtual Assistant, $42/hr, Remote, Weekend, Entry Level
Remote Phone Support, $45/hr, Evening, No Experience Required
Data Entry, No Experience, $50/hr, Remote, College Student
Remote Moderator, $40/hr, Weekend, No Degree, Part-Time
Live Chat Support, Remote, $42/hr, Night Shift, College Student
Phone Job, $50/hr, Remote, No Degree, Part-Time, Weekend
Data Entry, $45/hr, Remote, Evening, No Experience Required
Virtual Assistant, No Experience, $42/hr, Remote, Part-Time
Remote Customer Support, $50/hr, Night Shift, No Degree
Remote Data Entry, $40/hr, College Student Friendly, Part-Time
Live Chat Support, $42/hr, Weekend, Remote, No Degree
Virtual Assistant, Remote, $45/hr, Evening, No Experience
Remote Phone Job, $50/hr, College Student, Night Shift
Remote Moderator, $42/hr, Weekend, No Experience Required
Data Entry, No Degree, $45/hr, Part-Time, Remote Job
Customer Support, $50/hr, Remote, Evening/Night Job, No Degree
Virtual Assistant, $42/hr, Remote, Weekend, No Degree
Remote Live Chat, $45/hr, College Student, No Experience
Remote Data Entry, $40/hr, Part-Time, No Degree Required
Phone Support, $50/hr, Weekend, Remote, No Experience
Virtual Assistant, $42/hr, Evening, Remote, No Degree
Remote Customer Support, $45/hr, No Experience, Part-Time
Data Entry, $50/hr, Night Job, No Degree, Remote
Remote Moderator, $40/hr, College Student Friendly, Part-Time
Virtual Assistant, Remote, $42/hr, Weekend, No Experience
Remote Phone Job, $45/hr, Part-Time, No Degree Required
Customer Support, $50/hr, Night Job, Remote, No Experience
Data Entry, Remote, $42/hr, Evening Job, No Degree
Live Chat Support, $45/hr, Weekend, Remote, College Student
Virtual Assistant, Remote, $50/hr, Part-Time, Night Shift
Data Entry, $40/hr, No Experience, Remote, Weekend Job
Remote Phone Job, $45/hr, No Degree, College Student Friendly
Customer Support, $42/hr, Remote, Evening, No Experience
Virtual Assistant, $50/hr, Weekend, No Degree, Remote
Remote Data Entry, $40/hr, Part-Time, College Student Job
Phone Support, Remote, $42/hr, Evening/Night Shift
Virtual Assistant, No Degree, $45/hr, Remote, Part-Time
Live Chat Support, $50/hr, Remote, No Experience Required
Remote Moderator, $42/hr, College Student, Weekend Job
Data Entry, $45/hr, Remote, Night Job, No Degree
Virtual Assistant, $50/hr, Remote, Part-Time, Evening Job
Remote Customer Support, $42/hr, Weekend, No Experience
Phone Job, $45/hr, Remote, Night Shift, No Degree
Remote Live Chat, $50/hr, College Student, No Experience
Data Entry, $40/hr, Part-Time, Remote, Weekend Job
Virtual Assistant, $42/hr, Remote, No Experience, Evening
Remote Phone Support, $45/hr, Night Job, College Student
Remote Moderator, $50/hr, No Degree, Weekend, Part-Time
Virtual Assistant, $40/hr, Remote, Night Shift, No Experience
Customer Support, $42/hr, Remote, Part-Time, No Degree
Remote Data Entry, $45/hr, Weekend Job, College Student
Phone Support, Remote, $50/hr, No Experience, Night Shift
Virtual Assistant, $42/hr, Evening, Remote, College Student
Live Chat Support, $45/hr, Part-Time, Remote, No Degree
Data Entry, $50/hr, Remote, Evening Job, College Student
Virtual Assistant, $40/hr, Weekend, Remote, No Experience
Remote Phone Job, $42/hr, Night Shift, College Student Friendly
Remote Customer Support, $45/hr, No Degree, Evening Job
Virtual Assistant, $50/hr, Part-Time, Remote, Weekend Job
Data Entry, $40/hr, Evening Job, No Experience, Remote
Remote Live Chat, $42/hr, Weekend, No Degree, Part-Time
Virtual Assistant, $45/hr, No Experience, Remote, Night Job
Phone Job, $50/hr, Remote, Part-Time, College Student
Remote Data Entry, $42/hr, Evening/Night Job, No Experience
Remote Moderator, $45/hr, No Degree, Weekend Job, Part-Time
Live Chat Support, $50/hr, Remote, Night Shift, No Degree
Virtual Assistant, $40/hr, Weekend, College Student, Remote
Remote Phone Job, $42/hr, Part-Time, No Experience Required
Remote Data Entry, $45/hr, No Degree, Weekend, Night Job
Virtual Assistant, $50/hr, Evening, Remote, College Student
Customer Support, $42/hr, Weekend Job, Remote, No Degree
Phone Support, $45/hr, Remote, No Experience, Evening Job
Data Entry, $50/hr, Night Shift, No Degree, Remote Job
The Market CSO will:
- Evaluate external and internal data to analyze market dynamics, physician practice trends, and competition to inform and prioritize strategies to meet market demand and increase USPI market share through organic growth
- Effectively advise Market President and Regional Vice Presidents of Operations as well as act as an integral part of the Market Leadership in the development and execution of short- and long-term growth strategies Lead
- Manage and develop all designated Business Development team members (Partnership Vice Presidents, Partnership Managers and Partnership Liaisons) with targeted performance objectives for each member that is aligned with the centers they support
- Research physicians and physician groups to understand the decision making behind facility selection and other ASC and / or hospital relationships the providers may have to prioritize and guide Business Development team members’ and Operators’ physician engagement efforts
- Continuously modify and execute Business Development tactics to ensure optimal business outcomes, based on feedback from providers and facility leaders as well as factoring latest knowledge of the market hospital, ambulatory and provider landscape
- Perform all duties with consistently high ethical standards and strict adherence to company policies and procedures.
- Prioritize higher acuity, service line opportunities in identified market(s), collaborating with Operations and USPI’s Service Line Strategy Group, as well as understanding operational and technology components necessary to implement a new or expand a current service line
- Lead the implementation of enterprise-wide best practices and growth programs to sustain organic growth, for example, but not limited to, case cancellation recapture, scheduler training, extended / weekend hours
- Foster collaboration with physician group and health system partner(s) to develop and implement strategic plans and ensuring engagement to achieve desired results in quality, service, operations, and financial metrics
- Lead discussions with local physicians and physician groups, payors, employers to develop network opportunities and gain information to inform initiatives to better service the community need
- Demonstrate excellent formal presentation and interpersonal communication skills that result in understanding of, and commitment to, strategic initiatives.
- As needed, oversee physician equity transactions as directed and ensure they are completed in accordance with our core compliance principles
Important Skills and Competencies:
- Translates complex strategies into aggressive and achievable team/individual goals, targets and action plans that deliver results
- Maintains ongoing feedback, measurement and assessment processes that determine progress to plan and, if necessary, lead to course correction
- Demonstrates intellectual curiosity by seeking out new information and market awareness and uses that knowledge to improve the business
- Critically and logically evaluates strategic and operational alternatives and selects tactics that mitigate cost risk and maximize revenue potential
- Understands financial indicators/levers and delivers earnings and cash flow at or above budget, regardless of changes in the environment
- Develops and communicates strategies that achieve competitive advantage, in areas such as productivity, quality, culture, talent, internal/external volume and revenue growth initiatives.
- Seeks out and decisively confronts and resolves issues or barriers to success, including uncompetitive or ineffective processes, practices, and people
- Demonstrates high visibility networking and interacting constantly with key stakeholders to inform and advise on strategic initiatives, progress, healthcare trends, etc.
REQUIRED SKILLS:
Education:
A Bachelor’s degree in Business, or appropriately relevant field, is required. A Master’s degree in Business, Healthcare Administration or Public Health is preferred.
Experience:
Minimum of at least 10 years of experience in the healthcare industry with knowledge of the industry dynamics, business development and strategic planning
Other requirements:
- Exhibited success in a business development or strategy role in healthcare
- Proven experience in using data to drive business development and strategy
- Skilled at team building and has a track-record of being a collaborative and effective manager
- Strong project management skills to drive execution, with measurable results to the bottom line
- Possess and demonstrate excellent organizational, interpersonal, and communication skills
- Capacity to work independently with minimal supervision
- Ability to travel 50%+ of time, given market coverage and depending on need
TRAVEL
- Minimum 75 percent travel
- Selected candidates will be required to pass a Motor Vehicle Record check
USPI complies with federal, state, and/or local laws regarding mandatory vaccination of its workforce. If you are offered this position and must be vaccinated under any applicable law, you will be required to show proof of full vaccination or obtain an approval of a religious or medical exemption prior to your start date. If you receive an exemption from the vaccination requirement, you will be required to submit to regular testing in accordance with the law.
