Coffee House Manager (Tallmadge, OH)

Other Jobs To Apply

Crimson Cup Coffee House Manager

Position: Coffee House Manager

Location: Tallmadge, OH 44278

Crimson Cup Coffee & Tea...

For over 30 years we have been unrelenting in our pursuit to serve an exceptional cup of coffee from bean to brew, to exceed the industry's best practices, and to proudly educate our customers and partners to do better - it's what defines our Focus On Good.

Crimson Cup travels around the world looking not just for partners, but for life-long friends. The pride we take in nurturing relationships we've built within coffee communities around the world is only matched by the responsibility and honor we feel when roasting, preparing and serving those coffees to our customers.

As a rapidly growing company, Crimson Cup and its family of brands is always looking for people who are passionate about coffee and energized by growth. We strive to bring people into the organization that believe in our core values of achieving results, giving back, and having fun!

The Coffee House Manager role plays a critical part in bringing our mission, core values and coffee partnerships to life by creating and upholding an uplifting environment for employees and customers alike, while also modeling, directing and coaching teammates to achieve operational excellence, financial goals and continuous learning and personal development.

Qualifications:

  • Minimum of five years customer service experience in hospitality or retail industries
  • Specialty coffee/tea lover with a desire to learn and expand industry knowledge
  • Solution-oriented, positive and thrives on overcoming obstacles
  • Loves to 'Focus on Good,' isn't deterred by challenges or unexpected setbacks
  • Strong communication and interpersonal skills
  • Motivated to achieve results
  • Able to multitask with efficiency and urgency
  • Reliable transportation, punctual for all shifts and meetings
  • Ability to lift 40 pounds
  • Ability to work largely standing, moving, bending and reaching
  • Comfortable with wearing a headset, per drive-thru operations

Roles and Responsibilities:

  • Model and coach teammates to provide uplifting customer experiences
  • Create specialty coffee beverages to company standards
  • Ensure baristas continually create specialty coffee beverages to company standards
  • Affinity to stay on top of industry trends and product innovations
  • Execute and oversee store opening and closing tasks to company standard
  • Maintain a clean, tidy and food-safe store environment
  • Shares coffee knowledge with customers in a way that encourages an approachable conversation about specialty coffee
  • Maintain positive and professional environment, ability to teach and train baristas
  • Resolve customer concerns and complaints in a timely and uplifting manner
  • Support inventory management, as assigned
  • Support professional development of store team / talent plan
  • Ensure proper cash management

Total Pay Package:

  • Salary Role + Quarterly Bonus Program
  • Eligible for Medical, Dental and Vision plans- and more!
  • PTO Accrual and Paid Holidays
  • Employee Discount + Coffee Benefit

Back to blog

Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...

Data Entry Question and Answer

$150 $49

Remote Question and Answer

$150 $49

Virtual Assistant Question and Answer

$150 $49

Content Moderator Question and Answer

$150 $49

Customer Service Question and Answer

$150 $49

Video Game Tester Question and Answer

$150 $49

Related Posts