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Director, Industrial Design ID-7906

Hims & Hers Health, Inc. (better known as Hims & Hers) is the leading health and wellness platform, on a mission to help the world feel great through the power of better health. We are revolutionizing telehealth for providers and their patients alike. Making personalized solutions accessible is of paramount importance to Hims & Hers and we are focused on continued innovation in this space. Hims & Hers offers nonprescription products and access to highly personalized prescription solutions for a variety of conditions related to mental health, sexual health, hair care, skincare, heart health, and more.

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Hims & Hers is a public company, traded on the NYSE under the ticker symbol “HIMS”. To learn more about the brand and offerings, you can visit hims.com and forhers.com, or visit our investor site. For information on the company’s outstanding benefits, culture, and its talent-first flexible/remote work approach, 

About the Role:

We’re looking for a Director of Industrial Design with an outstanding design portfolio to join our Industrial and Packaging Design Team. You are a surfacing and materials design expert passionate about designing next-generation products and services that improve people’s lives. You are comfortable tackling all aspects of the design process, from user research to design detailing and delivery. You are by nature, a conceptual thinker, always iterating and prototyping to learn. You are comfortable helping teams come together to deliver amazing experiences – and as such, you are extremely comfortable socializing, initiating and driving the processes, collaborations, negotiations and delivery these experiences require with an open, humble and collaborative attitude – focused on helping everyone reach incredible outcomes. 

You have extensive expertise in Industrial Design, prototyping, manufacturing, strategic thinking,  and project management to ensure the delivery of high-quality printed materials that align with our brand standards. Like us, you believe design can be used to form defensible moats and competitive advantages in our mission to make Healthcare seamless and accessible. You’ve shown that physical products can provide value while looking good. You obsess over details (sometimes more than you should) and you think visually in a way that brings stakeholders along your journey. You do all this because you obsess over the best experiences, continually striving to push your craft to the next level. If your happy place is tuning out distractions and zoning into the work, we’d love to give you the space and freedom to flex your craft on the exciting new challenges we’re taking on in healthcare.

You are a player-coach whose primary objective is to unblock situations so you and your small team can get on with the work and turn ideas into realities. Your day-to-day creative influence translates the executive design vision into the team's work. When not managing, you are hands-on, designing with the highly skilled team and attracting, inspiring, and developing high-performing contributors.

You Will:

Leadership and Strategy: 

  • Work closely with the design team, creating concepts, visualizing, and delivering design solutions with finely implemented details.

  • Create, communicate, and implement a vision and strategy for our consumables and containers with cross-functional teams, aligning it with organizational goals and industry best practices.

  • Provide visionary leadership to the industrial and packaging team, fostering a culture of innovation, collaboration, and continuous improvement.

  • Connect, inform, propose ideas, and collaborate regularly with the Head of Industrial and Packaging Design on creative direction, strategy, and future initiatives.

Team: 

  • Lead, mentor, and inspire a team of industrial designers.

  • Conduct regular performance evaluations, set goals, and facilitate professional development opportunities for team members.

  • Attract, interview, and hire to support the team and the business. 

Project Coordination:

  • Collaborate with internal stakeholders, including our fulfillment, sourcing and distribution teams, and product development teams, to understand product requirements and deliver projects on time and within budget.

  • Coordinate with external agencies and partners to execute creative and effective design solutions.

Process Optimization:

  • Collaborate with cross-functional teams to streamline processes and implement best practices. 

  • Oversee the entire industrial design lifecycle, ensuring efficiency, quality, and cost-effectiveness.

Quality Assurance:

  • Establish and enforce quality control measures to guarantee all design materials' accuracy, consistency, and excellence.

  • Conduct regular audits and assessments to identify areas for improvement and implement corrective actions.

Vendor Management:

  • Develop and maintain strong relationships with vendors and ensure adherence to quality and delivery standards.

  • Help evaluate and select new vendors as needed, staying informed about industry trends and emerging technologies.

You Have:

  • Bachelor's degree in industrial design or a related field. Master's degree is a plus.

  • 10+ years of industrial design experience with bringing multiple products to the market. 

  • Proven experience in a leadership role within print packaging or related industries.

  • In-depth knowledge of manufacturing technologies, industrial design principles, and industry trends.

  • Strong project management skills with the ability to handle multiple projects simultaneously.

  • Excellent communication and interpersonal skills.

  • Proficiency in relevant software tools and technologies. CAD software of choice (Solidworks, PTC Creo..), Keyshot (or other 3D visualization tool)

  • Ability to thrive in a fast-paced and dynamic work environment.

  • Strong portfolio of cutting-edge design with strong visual acuity and formal literacy, that proves not only solid design skills but also forward-thinking.

  • Ideal candidate understands the latest technologies and manufacturing processes and how to implement them best and has a proven understanding of engineering and sustainability.

  • Well-versed in user-centered design methods, testing, and techniques.

  • Willingness to take direction and learn from others.

  • Enjoys an autonomous working style and believes in collaboration in a multi-disciplinary design environment.

 

Our Benefits (there are more but here are some highlights):

  • Competitive salary & equity compensation for full-time roles

  • Unlimited PTO, company holidays, and quarterly mental health days

  • Comprehensive health benefits including medical, dental & vision, and parental leave

  • Employee Stock Purchase Program (ESPP)

  • Employee discounts on hims & hers & Apostrophe online products

  • 401k benefits with employer matching contribution

  • Offsite team retreats

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

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5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

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This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...

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