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Entry Level Claims Call Center Specialist ID-7133

We are seeking Claims Call Center Specialists for our growing insurance company!

The Claims Call Center Specialist will be responsible for the intake of initial reports of losses. They will provide customers with initial information regarding the claims process and refer insureds and claimants for estimates if coverage is applicable.

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Weekend Customer Support, $42/hr, Remote, College Student
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Virtual Assistant, $42/hr, Remote, Weekend, Entry Level
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Phone Support, Remote, $42/hr, Evening/Night Shift
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Remote Moderator, $42/hr, College Student, Weekend Job
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Remote Customer Support, $42/hr, Weekend, No Experience
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Virtual Assistant, $45/hr, No Experience, Remote, Night Job
Phone Job, $50/hr, Remote, Part-Time, College Student
Remote Data Entry, $42/hr, Evening/Night Job, No Experience
Remote Moderator, $45/hr, No Degree, Weekend Job, Part-Time
Live Chat Support, $50/hr, Remote, Night Shift, No Degree
Virtual Assistant, $40/hr, Weekend, College Student, Remote
Remote Phone Job, $42/hr, Part-Time, No Experience Required
Remote Data Entry, $45/hr, No Degree, Weekend, Night Job
Virtual Assistant, $50/hr, Evening, Remote, College Student
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Data Entry, $50/hr, Night Shift, No Degree, Remote Job

DUTIES & RESPONSIBILITIES:

  • Record accident facts as reported by insured's and/or claimants
  • Verify coverage, recognize potential coverage issues, refer insured's/claimants for estimates and route calls to the appropriate claim's units based on the loss information reported
  • Assist adjusters by directing customers through the claims process and answering claims related questions
  • Develop a basic understanding of the insurance policy in order to answer policy inquiries as they pertain to losses
  • Contribute to maintaining call volume commensurate with unit objectives
  • Assist in handling of various, on-going responsibilities of the unit inclusive of unmatched mail, process tow bills, ordering police reports, mailing claim checks, etc., as needed
  • Work on special projects as directed


QUALIFICATIONS REQUIRED:

  • Excellent phone communication skills.
  • Solid organizational and interpersonal skills
  • Good typing/data entry skills (min. 30 wpm)
  • Good PC skills


Preferred:

  • High School Diploma or Equivalent
  • Prior customer service experience
  • Insurance experience is a plus!

Warrior Insurance Network (WIN) provides a competitive benefits package to all full- time employees. Following are some of the perks Warrior Insurance Network (WIN) employees receive:

  • Competitive Salaries
  • Commitment to your Training & Development
  • Medical and Dental
  • Short Term Disability/Long Term Disability
  • Life Insurance
  • Flexible Spending Account
  • Telemedicine Benefit
  • 401k with a generous company match
  • Paid Time Off and Paid Holidays
  • Tuition Reimbursement Training Programs
  • Wellness Program
  • Fun company sponsored events
  • And so much more!


Estimated Compensation Range: $15/hr-$16/hr*

*Published ranges are estimates. Offered compensation will be based on experience, skills, education, certifications, and geographic location. In addition, starting salary may vary by position depending on whether the position is in-office, hybrid or remote.

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