Flight Attendant

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About the position

Responsibilities

  • Practice safety conscious behaviors in all operational processes and procedures
  • Provide exceptional customer service
  • Work both independently and as part of a team to accomplish work tasks
  • Manage unexpected changes in a time-sensitive and stressful environment
  • Answer questions and assist customers when necessary, particularly those with unique needs and circumstances
  • Demonstrate the use of safety and emergency equipment and ensure safety requirements are met
  • Administer and coordinate emergency procedures or provide emergency care (e.g., performing CPR and basic first aid) when needed
  • Respond to and provide clear and accurate directions (verbally and/or non-verbally) to customers in the event of an emergency
  • Make decisions that address issues keeping in line with Delta policies, procedures, and core values
  • Prepare, serve, and sell beverages (including alcohol) and meals (which may include beef, pork, seafood, peanuts, etc.)
  • Assist customers in lifting and stowing luggage into overhead bins
  • Actively seek to ensure the safety and comfort of customers if an aircraft experiences delays or hits turbulence
  • Regularly make public address and safety announcements in compliance with company and federal standards
  • Must be capable of performing duties in changing environments, including the physiological effects at altitude

Requirements

  • Eligibility to work in the U.S.
  • Be at least 21 years of age at time of application
  • Have a high school diploma or GED
  • Ability to speak, read, write, and understand English fluently
  • Ability to acquire and keep current a passport and travel documents to freely enter and exit places where Delta flies. Must have a valid passport with a minimum of 30 months validity remaining before first day of training. Additionally, non-US passport holders must be able to produce documents demonstrating their ability to exit and enter the United States without restriction
  • Complete a pre-employment Department of Transportation (DOT) drug test, and comprehensive background check, including government-required fingerprint-based criminal history record check
  • Ability to sit in an assigned jump seat with seatbelt and shoulder harness fastened
  • Ability to open emergency exits and close aircraft doors weighing up to 60 pounds and use of a food/beverage cart requiring 32lbs of force when pushing or pulling
  • Demonstrates that privacy is a priority when handling personal data
  • Embraces a diverse set of people, thinking and styles
  • Consistently makes safety and security, of self and others, the priority
  • Ability to work flexible hours, including nights, weekends, holidays, and extended hours when needed
  • Ability to work in a physically demanding role which requires frequent standing, walking, bending, stooping, pushing, pulling, reaching, and lifting (i.e., pushing/pulling beverage or food carts and lifting and opening emergency aircraft doors)
  • Ability to retrieve and store items in the overhead bins which can be as high as 74\" from the floor
  • Willingness to accept assignment to any Flight Attendant base after graduation from training, as dictated by the needs of the operation. Bilingual, or LOD, candidates will be required to stay within their assigned base for a minimum of 4 years after completing training
  • Flexibility to relocate or commute (i.e. standby travel) to and from your assigned base location and able to fly both International and Domestic routes
  • Must be willing to change and adapt to meet the demands of the job, including dealing with scheduling changes on short-notice
  • Must be willing to adhere to all corporate and divisional policies, including but not limited to, Delta's Candidate Appearance Requirements.

Nice-to-haves

  • 1 or more years of experience in jobs with responsibilities similar to those of a flight attendant
  • Completion of a degree beyond high school or GED preferred

Benefits

  • Competitive salary, industry-leading profit sharing program, and performance incentives
  • 401(k) with generous company contributions up to 9%
  • Paid time off including vacation, holidays, paid personal time, maternity and parental leave
  • Comprehensive health benefits including medical, dental, vision, short/long term disability and life benefits
  • Family care assistance through fertility support, surrogacy and adoption assistance, lactation support, subsidized back-up care, and programs that help with loved ones in all stages
  • Holistic Wellbeing programs to support physical, emotional, social, and financial health, including access to an employee assistance program offering support for you and anyone in your household, free financial coaching, and extensive resources supporting mental health
  • Domestic and International space-available flight privileges for employees and eligible family members
  • Career development programs to achieve your long-term career goals
  • World-wide partnerships to engage in community service and innovative goals created to focus on sustainability and reducing our carbon footprint
  • Business Resource Groups created to connect employees with common interests to promote inclusion, provide perspective and help implement strategies
  • Recognition rewards and awards through the platform Unstoppable Together
  • Access to over 500 discounts, specialty savings and voluntary benefits through Deltaperks such as car and hotel rentals and auto, home, and pet insurance, legal services, and childcare
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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

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This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...

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