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Go-To-Market (GTM) Org Change Manager ID-12338

About the position

The Go-To-Market (GTM) Org Change Manager is responsible for developing and orchestrating change management strategies for global GTM high-priority programs through all phases of the change adoption journey. This includes managing internal stakeholder relationships, leading the discovery and planning phases, and ensuring the progression of an integrated change management strategy to drive business objectives.

Phone Support, Remote, $42/hr, Evening/Night Shift Remote Live Chat, $40/hr, Part-Time, No Degree Required Data Entry, $45/hr, Remote, Evening, No Experience Required Virtual Assistant, $40/hr, Weekend, Remote, No Experience Remote Phone Job, $42/hr, Part-Time, College Student Friendly Data Entry, No Degree, $40/hr, Part-Time, Remote Job Data Entry, $45/hr, Remote, Evening, No Experience Required Live Chat Support, $35/hr, Remote, Night Shift, No Degree Phone Support, $50/hr, Weekend, Remote, No Experience Live Chat Support, $35/hr, Remote, No Experience Required Weekend Customer Support, $42/hr, Remote, College Student Phone Support, $40/hr, Remote, No Experience, Evening Job Customer Support, $50/hr, Night Job, Remote, No Experience Remote Customer Support, $45/hr, Part-Time, College Student Virtual Assistant, $45/hr, No Experience, Remote, Night Job Live Chat Support, $45/hr, Part-Time, Remote, No Degree Remote Customer Support, $40/hr, No Degree, Evening Job Data Entry, $35/hr, Night Shift, No Degree,?Remote?Job Data Entry, $40/hr, Remote, Night Shift, College Student Job Data Entry, $35/hr, Night Shift, No Degree,?Remote?Job Remote Moderator, $40/hr, Weekend, No Degree, Part-Time Virtual Assistant, Remote, $45/hr, Evening, No Experience Virtual Assistant, $45/hr, Remote, No Experience, Night Job Remote Customer Support, $40/hr, Part-Time, College Student Virtual Assistant, $40/hr, Weekend, College Student, Remote Data Entry, No Experience, $50/hr, Remote, College Student Remote Phone Job, $42/hr, Part-Time, College Student Friendly Remote Moderator, $40/hr, College Student, Weekend Job Virtual Assistant, $40/hr, Evening, Remote, College Student Phone Support, Remote, $40/hr, Evening/Night Shift Virtual Assistant, No Degree, $40/hr, Remote, Part-Time Remote Phone Job, $42/hr, Part-Time, College Student Friendly Customer Support, $50/hr, Night Job, Remote, No Experience Virtual Assistant, No Degree, $45/hr, Remote, Part-Time Phone Job, $50/hr, Remote, Part-Time, College Student Phone Support, $35/hr, Weekend, Remote, No Experience Remote Customer Support, $45/hr, No Experience, Part-Time Live Chat Support, $40/hr, Remote, Entry Level, Part-Time Entry Level Phone Job, $40/hr, Remote, No Degree Required Customer Support, $40/hr, Remote, Evening, No Experience Data Entry, Remote, $40/hr, Night Shift, No Degree Remote Moderator, $40/hr, Weekend, No Degree, Part-Time Remote Phone Job, $50/hr, College Student, Night Shift Remote Moderator, $42/hr, College Student, Weekend Job Phone Support, $35/hr, Weekend, Remote, No Experience Virtual Assistant, $50/hr, Part-Time, Remote, Weekend Job Live Chat Support, $42/hr, Weekend, Remote, No Degree Remote Data Entry, $40/hr, College Student Friendly, Part-Time Remote Virtual Assistant, $40/hr, Evening, Part-Time Job Customer Support, $42/hr, Weekend Job, Remote, No Degree Entry-Level Remote Data Entry, $35/hr, Evening Job Data Entry, $35/hr, Remote, Evening Job, College Student Weekend Data Entry, $45/hr, Remote, No Experience Virtual Assistant, No Experience, $40/hr, Remote, Part-Time Customer Support, $42/hr, Remote, Evening, No Experience Evening Virtual Assistant, Remote, $40/hr, No Experience Remote Phone Job, $40/hr, Part-Time, No Experience Required Virtual Assistant, Remote, $50/hr, Part-Time, Night Shift Live Chat Support, $40/hr, Weekend, Remote, No Degree Customer Support, $42/hr, Weekend Job, Remote, No Degree Remote Data Entry, $40/hr, Part-Time, No Degree Required Virtual Assistant, $40/hr, Remote, Night Shift, No Experience Remote Customer Support, $40/hr, No Experience, Part-Time Phone Job, $50/hr, Remote, No Degree, Part-Time, Weekend Data Entry, $40/hr, Remote, Night Shift, College Student Job Data Entry, $50/hr, Remote, Evening Job, College Student Customer Support, $42/hr, Weekend Job, Remote, No Degree Remote Moderator, $40/hr, Weekend, No Degree, Part-Time Part-Time Customer Support, $40/hr, Remote, College Student Remote Phone Support, $45/hr, Night Job, College Student Live Chat Support, $40/hr, Part-Time, Remote, No Degree Virtual Assistant, $50/hr, Remote, Part-Time, Evening Job Data Entry, $40/hr, Remote, Night Shift, College Student Job Virtual Assistant, No Degree, $40/hr, Remote, Part-Time Virtual Assistant, Remote, $40/hr, Weekend, No Experience Remote Phone Support, $40/hr, Evening, No Experience Required Remote Phone Job, $50/hr, College Student, Night Shift Entry-Level Remote Data Entry, $50/hr, Evening Job Live Chat Support, $42/hr, Weekend, Remote, No Degree Virtual Assistant, Remote, $45/hr, Evening, No Experience Remote Moderator, $40/hr, Weekend, No Experience Required Virtual Assistant, $42/hr, Evening, Remote, No Degree Customer Support, $42/hr, Remote, Evening, No Experience Virtual Assistant, $42/hr, Evening, Remote, College Student Live Chat Support, Remote, $40/hr, Night Shift, College Student Customer Support, $42/hr, Remote, Evening, No Experience Phone Support, $35/hr, Weekend, Remote, No Experience Live Chat Support, $35/hr, Remote, No Experience Required Remote Moderator, $42/hr, College Student, Weekend Job Customer Support, $40/hr, Remote, Part-Time, No Degree Live Chat Support, $35/hr, Remote, No Experience Required Data Entry, $45/hr, Remote, Night Shift, College Student Job Virtual Assistant, $50/hr, Weekend, No Degree, Remote Customer Support, $50/hr, Night Job, Remote, No Experience Virtual Assistant, Remote, $40/hr, Evening, No Experience Virtual Assistant, No Experience, $40/hr, Remote, Part-Time Virtual Assistant, $40/hr, Remote, No Experience, Evening Remote Phone Job, $42/hr, Part-Time, No Experience Required Remote Moderator, $42/hr, College Student, Weekend Job Virtual Assistant, $40/hr, Weekend, College Student, Remote Remote Moderator, No Degree, $50/hr, Evening, Weekend Job Remote Phone Support, $40/hr, Evening, No Experience Required

Responsibilities

  • Work collaboratively with manager and peers to adhere to and develop standard best-in-class OCM assets and deliverables including establishing and continuous improvement of business practices and processes supporting the GTM Programs and Change Management Team.
  • Ensure organizational change is appropriately assessed and managed for our selling roles and across the GTM teams.
  • Work with key leaders and stakeholders across ServiceNow to drive discovery assessments to quickly identify gaps, needs, and challenges.
  • Synthesize findings and develop recommendations and change adoption strategy.
  • Identify solutions and recommendations for short-term tactics for Executives, providing insights into best practices and coaching where needed.
  • Provide diagnostic/consultative guidance to support stakeholders and leaders across the ServiceNow Sales organizations.
  • Establish deployment plans and best practices for programs and enablement.
  • Lead and self-manage the end-to-end process of change management for a large-scale, global program alongside key Global Operations partners.
  • Craft appropriate charters, assessments, plans, integrated strategy, measurement tactics, feedback and change champion networks.

Requirements

  • Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving.
  • Experience with large tech company environments or high growth companies.
  • Leads through influence on cross-functional teams and thrives in a complex, fast-paced environment.
  • Comfortable in matrixed organization and able to adapt to needs of varying maturity levels within GTM and Sales organizations.
  • Minimum 8 years professional experience in change management, program/project management, communications, management consulting, enablement, or related.
  • Knowledge of change management best practices and be able to effectively adapt to apply unique solution based on needs including Agile programs, fast-paced timelines.
  • Strong ability to creatively leverage tools, systems, processes, and models to provide solutions to reach business objectives.
  • Demonstrates ability to collaborate with peers while maintaining focus on outcomes and/or removing barriers.
  • Aware of market landscape, enterprise cloud computing, Software as a Service (SaaS) delivery models is helpful.

Nice-to-haves

  • Graduate work in business, leadership, change management, or related is a plus.

Benefits

  • Flexible work personas (flexible, remote, or required in office).
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