Mail Services Supervisor ID-11230

You deserve to do what you love, and love what you do – a career that works as hard for you as you do. At Fiserv, we are more than 40,000 innovators delivering superior value for our clients through leading technology, targeted innovation and excellence in everything we do. You have choices – if you strive to be a part of a team driven to create with purpose, now is your chance to Find your Forward with Fiserv.

Job Title: Mail Services Supervisor

You will join our team in Hazelwood, MO to help deliver business-critical communications for financial institutions, insurance providers, billers, retailers, and travel and entertainment companies nationwide through transactional document production and delivery. As a Mail Services Supervisor, you will manage a team of associates to achieve the appropriate level of volume within the time limits.

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Virtual Assistant, $42/hr, Evening, Remote, No Degree
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Remote Customer Support, $45/hr, No Degree, Evening Job
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Data Entry, $40/hr, Evening Job, No Experience, Remote
Remote Live Chat, $42/hr, Weekend, No Degree, Part-Time
Virtual Assistant, $45/hr, No Experience, Remote, Night Job
Phone Job, $50/hr, Remote, Part-Time, College Student
Remote Data Entry, $42/hr, Evening/Night Job, No Experience
Remote Moderator, $45/hr, No Degree, Weekend Job, Part-Time
Live Chat Support, $50/hr, Remote, Night Shift, No Degree
Virtual Assistant, $40/hr, Weekend, College Student, Remote
Remote Phone Job, $42/hr, Part-Time, No Experience Required
Remote Data Entry, $45/hr, No Degree, Weekend, Night Job
Virtual Assistant, $50/hr, Evening, Remote, College Student
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Responsibilities:

  • Manage operational activities in the Mail Services department
  • Act as liaison between Fiserv and external mailing vendors
  • Work with Transactional Mail Operations and Client Services to coordinate on-time mail delivery for our clients
  • Manage and maintain mailing equipment, such as Pitney Bowes meters and Whittier label makers
  • Supervise day-to-day tasks of staff to ensure quality production is completed efficiently
  • Provide coaching and mentoring for team, to include annual goal setting and reviews, driving for operational results

Requirements:

  • High school diploma, equivalent work, or a combination of work, education and military experience
  • 3 to 5 years' experience in operations/production environment

Preferred Qualifications:

  • 12+ months production experience in High-Speed Operation or similar
  • 2+ years' supervisory experience
  • Use of basic math skills

Perks at Work:

  • We're #FiservProud of our commitment to your overall well-being with a growing offering of physical, mental, emotional, and financial benefits from day one.
  • Maintain a healthy work-life balance with paid holidays, generous time off policies, including Unlimited Recharge & Refuel for qualifying associates, and free counseling through our EAP.
  • Plan for your future with competitive salaries, the Fiserv 401(k) Savings Plan, and our Employee Stock Purchase Plan.
  • Recognize and be recognized by colleagues with our Living Proof program where you can exchange points for a variety of rewards.
  • Prioritize your health with a variety of medical, dental, vision, life, and disability insurance options and a range of well-being resources through our Fuel Your Life program.
  • Advance your career with training, development, certification, and internal mobility opportunities.
  • Join Employee Resource Groups that promote our diverse and inclusive culture where associates can share perspectives, exchange ideas, and elevate careers.
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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

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5. HOW DO YOU PROCESS INFORMATION?

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6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

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