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Manager, Program Management ID-7899

Welcome to Starbucks, where we believe in creating a culture of warmth and belonging, one cup at a time. As a Manager of Program Management, you will play a crucial role in ensuring the success of our programs and initiatives. We are looking for a highly organized and strategic individual with a strong background in project management and leadership. Your passion for delivering excellent results and driving cross-functional teams will help us continue to elevate the Starbucks experience for our customers. Join our team and be a part of something special.

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  1. Oversee and manage all aspects of program management for Starbucks, ensuring the successful execution of programs and initiatives.
  2. Develop and implement strategic plans, goals, and objectives for program management in alignment with the company's overall vision and goals.
  3. Lead and guide cross-functional teams to ensure collaboration and effective communication throughout the program lifecycle.
  4. Monitor and track program progress, identifying and addressing any issues or roadblocks that may arise.
  5. Use data and analytics to make informed decisions and continuously improve program processes and outcomes.
  6. Foster a culture of excellence and accountability within the program management team, setting clear expectations and providing support and guidance as needed.
  7. Collaborate with various departments and stakeholders to ensure alignment and integration of programs with overall company goals and strategies.
  8. Develop and manage program budgets, ensuring efficient use of resources and adherence to financial goals.
  9. Conduct regular performance evaluations and provide feedback to team members to support their growth and development.
  10. Stay updated on industry trends and best practices in program management, incorporating new ideas and strategies into Starbucks programs.

Job Qualifications
Strong Leadership Skills: A Successful Manager, Program Management At Starbucks Should Have Proven Experience In Leading And Motivating A Team To Achieve Goals And Drive Results.

Program Management Expertise: The Ideal Candidate Should Possess Extensive Knowledge And Experience In Program Management, Including Planning, Organizing, And Implementing Complex Projects Within A Dynamic And Fast-Paced Environment.

Excellent Communication Skills: As A Manager, Program Management At Starbucks, Effective Communication With Cross-Functional Teams And Stakeholders Is Crucial For Success. The Ability To Clearly Convey Ideas, Provide Feedback, And Resolve Conflicts Is Essential.

Strategic Thinking: Starbucks Values Innovative And Strategic Thinking, And The Manager, Program Management Role Requires An Individual Who Can Think Critically, Identify Opportunities And Challenges, And Develop Creative Solutions To Drive Business Growth.

Experience In The Retail Industry: A Strong Understanding Of The Retail Industry, Preferably In The Food And Beverage Sector, Is Highly Desirable For This Role. The Manager, Program Management Will Need To Have A Comprehensive Understanding Of The Market, Customers, And Competitors To Develop Effective Programs And Initiatives.

Required Skills
Quality Assurance

Change Management

Project Planning

Time Management

Budget management

Team Leadership

Risk assessment

Strategic Thinking

Problem-Solving

Resource allocation

Performance evaluation

Stakeholder Communication

Soft Skills
Communication

Conflict Resolution

Emotional Intelligence

Leadership

Time management

creativity

Teamwork

Active Listening

Adaptability

Problem-Solving

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...

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