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ServiceNow Developer/Architect (REMOTE) ID-1508

TriTech Enterprise Systems, Inc. is seeking a 'Senior ServiceNow Developer/Architect' to support a client in Raleigh, NC. This candidate will be responsible for leading efforts to deliver Service NOW automation solutions for client Operations and influencing the implementation, processes and on-going support of the client CMDB and Asset Database.

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Phone Support, Remote, $50/hr, No Experience, Part-Time
Virtual Assistant, No Experience, $42/hr, Remote, Weekend
Remote Customer Support, $45/hr, Part-Time, College Student
Data Entry, Remote, $40/hr, Night Shift, No Degree
Evening Virtual Assistant, Remote, $45/hr, No Experience
Weekend Customer Support, $42/hr, Remote, College Student
Remote Data Entry, $50/hr, No Experience, Evening/Night Job
Virtual Assistant, $42/hr, Remote, Weekend, Entry Level
Remote Phone Support, $45/hr, Evening, No Experience Required
Data Entry, No Experience, $50/hr, Remote, College Student
Remote Moderator, $40/hr, Weekend, No Degree, Part-Time
Live Chat Support, Remote, $42/hr, Night Shift, College Student
Phone Job, $50/hr, Remote, No Degree, Part-Time, Weekend
Data Entry, $45/hr, Remote, Evening, No Experience Required
Virtual Assistant, No Experience, $42/hr, Remote, Part-Time
Remote Customer Support, $50/hr, Night Shift, No Degree
Remote Data Entry, $40/hr, College Student Friendly, Part-Time
Live Chat Support, $42/hr, Weekend, Remote, No Degree
Virtual Assistant, Remote, $45/hr, Evening, No Experience
Remote Phone Job, $50/hr, College Student, Night Shift
Remote Moderator, $42/hr, Weekend, No Experience Required

The position will also spur and coordinate/implement integrations between the CMDB, Asset Database, ITSM, ITOM, billing systems, ordering systems, etc. In addition, the role will drive ideas and projects to leverage various data sources to provide needed dashboards and visualizations valuable to both internal and external customers.

  • Design and develop large custom applications and automations in ServiceNow
  • At a macro level this position will be responsible for creating the vision and defining the roadmap (generally and specifically) for custom workflow automations and system/data integrations across client.
  • Manage the whole lifecycle of custom automation “apps” and integrations with the responsibility to provide leadership for projects to gather and synthesize requirements, evaluate various options and then design, develop, test, and implement integrated solutions.
  • Lead and promote effective governance of the data models, data integrity, coding, processes, applications and overall tools supporting the digitization and automation efforts.
  • Market the value and overall benefit of digitization and automation apps by showcasing existing apps and discovering/defining future possibilities thereby fostering a culture of innovation in this area.

Skills:

Amount of Experience

Extensive design and development experience with ServiceNOW IT Service Management, IT Operations Management and/or Event Management.

Required

7 Years Significant experience using shell, Perl, python, or java scripting.

Required

7 Years

Understanding of how to optimize the ServiceNow data model and structures and how to propose and enforce coding standards

Required

7 Years Experience soliciting a complex set of customer requirements and creatively translating those into solutions leveraging existing tools and integration

Required

7 Years Experience defining a product vision and then a detailed roadmap.

Required

7 Years Strong problem solving/troubleshooting skills and attention to details. Ability to multitask while managing several initiatives.

Nice to have

7 Years Ability to work on teams with participants from various technical disciplines and a good understanding of IT infrastructure operations.

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