Chatroom Operator ID-12543
About the Role:
We’re expanding our work-from-home Chatroom Operator team. Every day Drips powers millions of automated, humanized conversations for our clients, but automation isn’t enough, and Artificial Intelligence (“A.I.”) isn’t perfect. Our team maintains the highest industry standards for keeping interactions humanized. When our AI isn't certain about a consumer's message, you and your teammates will step in to read, interpret, and categorize the response appropriately.
Remote Phone Job, $50/hr, College Student, Night Shift Remote Virtual Assistant, $40/hr, Evening, Part-Time Job Customer Support, $42/hr, Remote, Evening, No Experience Evening Virtual Assistant, Remote, $40/hr, No Experience Virtual Assistant, $42/hr, Remote, Weekend, Entry Level Virtual Assistant, $40/hr, Evening, Remote, No Degree Virtual Assistant, $42/hr, Evening, Remote, No Degree Remote Live Chat, $40/hr, Weekend, No Degree, Part-Time Remote Data Entry, $50/hr, No Experience, Evening/Night Job Part-Time Customer Support, $40/hr, Remote, College Student Virtual Assistant, No Experience, $40/hr, Remote, Part-Time Virtual Assistant, $35/hr, Part-Time, Remote, Weekend Job Phone Support, $50/hr, Weekend, Remote, No Experience Phone Support, $50/hr, Weekend, Remote, No Experience Phone Job, $45/hr, Remote, Night Shift, No Degree Remote Phone Job, $50/hr, College Student, Night Shift Remote Moderator, $42/hr, Part-Time, Weekend, No Degree Phone Support, Remote, $50/hr, No Experience, Part-Time Virtual Assistant, $40/hr, Remote, Night Shift, No Experience Remote Customer Support, $40/hr, No Degree, Evening Job Phone Support, $40/hr, Remote, No Experience, Evening Job Virtual Assistant, $35/hr, Weekend, No Degree, Remote Phone Job, $40/hr, Remote, Night Shift, No Degree Remote Moderator, No Degree, $50/hr, Evening, Weekend Job Remote Data Entry, $45/hr, No Degree, Night Shift Live Chat Support, $45/hr, Part-Time, Remote, No Degree Remote Phone Job, $45/hr, Part-Time, No Degree Required Weekend Customer Support, $40/hr, Remote, College Student Customer Support, $42/hr, Remote, Part-Time, No Degree Customer Support, $35/hr, Remote, Evening/Night Job, No Degree Remote Data Entry, $40/hr, College Student Friendly, Part-Time Remote Moderator, No Degree, $35/hr, Evening, Weekend Job Phone Support, Remote, $40/hr, Evening/Night Shift Customer Support, $35/hr, Remote, Evening/Night Job, No Degree Remote Live Chat, $40/hr, College Student, No Experience Customer Support, $50/hr, Night Job, Remote, No Experience Phone Support, Remote, $42/hr, Evening/Night Shift Live Chat Support, $40/hr, Weekend, Remote, College Student Virtual Assistant, $50/hr, Part-Time, Remote, Weekend Job Data Entry, Remote, $40/hr, Evening Job, No Degree Virtual Assistant, Remote, $35/hr, Part-Time, Night Shift Virtual Assistant, No Experience, $42/hr, Remote, Weekend Live Chat Support, Remote, $40/hr, Night Shift, College Student Live Chat Support, $45/hr, Weekend, Remote, College Student Phone Support, $35/hr, Weekend, Remote, No Experience Data Entry, $40/hr, Remote, Evening, No Experience Required Remote Moderator, $40/hr, Weekend, No Experience Required Remote Data Entry, $45/hr, No Degree, Night Shift Remote Customer Support, $45/hr, No Degree, Evening Job Remote Live Chat, $40/hr, Part-Time, No Degree Required Virtual Assistant, $40/hr, Weekend, College Student, Remote Live Chat Support, $40/hr, Weekend, Remote, No Degree Virtual Assistant, No Experience, $40/hr, Remote, Part-Time Live Chat Support, $35/hr, Remote, No Experience Required Virtual Assistant, $40/hr, Remote, No Experience, Evening Phone Support, $50/hr, Weekend, Remote, No Experience Virtual Assistant, Remote, $45/hr, Evening, No Experience Part-Time Customer Support, $40/hr, Remote, College Student Remote Data Entry, $40/hr, College Student Friendly, Part-Time Remote Data Entry, $40/hr, No Degree, Night Shift Data Entry, No Degree, $45/hr, Part-Time, Remote Job Customer Support, No Degree, $40/hr, Remote, Weekend Job Data Entry, $50/hr, Night Job, No Degree, Remote Virtual Assistant, $45/hr, No Experience, Remote, Night Job Live Chat Support, $35/hr, Remote, Night Shift, No Degree Remote Phone Job, $40/hr, No Degree, College Student Friendly Remote Live Chat, $35/hr, College Student, No Experience Remote Moderator, $40/hr, Part-Time, Weekend, No Degree Virtual Assistant, $35/hr, Part-Time, Remote, Weekend Job Virtual Assistant, $42/hr, Remote, No Experience, Evening Virtual Assistant, $50/hr, Evening, Remote, College Student Data Entry, Remote, $40/hr, Night Shift, No Degree Remote Moderator, $40/hr, College Student, Weekend Job Virtual Assistant, $40/hr, Remote, Night Shift, No Experience Virtual Assistant, Remote, $50/hr, Part-Time, Night Shift Virtual Assistant, $50/hr, Evening, Remote, College Student Remote Live Chat, $40/hr, College Student, No Experience Remote Customer Support, $50/hr, Night Shift, No Degree Phone Job, $50/hr, Remote, No Degree, Part-Time, Weekend Evening Virtual Assistant, Remote, $40/hr, No Experience Virtual Assistant, $42/hr, Evening, Remote, No Degree Virtual Assistant, No Degree, $40/hr, Remote, Part-Time Data Entry, $45/hr, Remote, Night Shift, College Student Job Remote Data Entry, $40/hr, No Degree, Night Shift Customer Support, $40/hr, Remote, Evening, No Experience Remote Customer Support, $40/hr, Night Job, No Experience Live Chat Support, Remote, $42/hr, Night Shift, College Student Remote Customer Support, $40/hr, No Experience, Part-Time Remote Moderator, No Degree, $35/hr, Evening, Weekend Job Virtual Assistant, No Degree, $40/hr, Remote, Part-Time Customer Support, $42/hr, Remote, Evening, No Experience Virtual Assistant, No Experience, $42/hr, Remote, Part-Time Data Entry, $40/hr, Remote, Night Job, No Degree Customer Support, $50/hr, Remote, Evening/Night Job, No Degree Remote Data Entry, $40/hr, No Degree, Night Shift Live Chat Support, $40/hr, Remote, Entry Level, Part-Time Virtual Assistant, No Degree, $45/hr, Remote, Part-Time Customer Support, $50/hr, Night Job, Remote, No Experience Virtual Assistant, Remote, $40/hr, Evening, No Experience Live Chat Support, $45/hr, Weekend, Remote, College Student Customer Support, $42/hr, Remote, Evening, No Experience Virtual Assistant, $50/hr, Part-Time, Remote, Weekend Job Remote Live Chat, $50/hr, College Student, No ExperienceExample:
- A consumer messages, 'Cant now, werkin'
- Your role would be to categorize this message and select the appropriate response, such as clicking the 'I'm at work' button.
- Your accuracy is critical—your responses help train and improve our AI model.
Compensation & Work Schedule:
- Pay: Up to $13/hour
- Part-time: Up to 28 hours per week
- Flexible shifts available (must commit to a minimum of 15 hours per week)
-
Shifts range from 8 AM – 12 AM EST
- Work from home opportunity with remote training conducted via Zoom
- Company 401K Match
Key Responsibilities:
- Review and respond to inbound text messages using pre-set canned responses.
- Enhance canned responses to add context and a human touch. (Example: If a user says they’re sick, you might add: “Sorry to hear that!”)
- Meet speed goals based on the complexity of interaction— No two interactions are the same. Finding the right balance between delivering high-quality support and efficiently managing conversation flow is essential to maintaining low wait times and minimizing backlog.
- Maintain a high level of response quality, all interactions are evaluated using a 1-4 rating scale for accuracy and effectiveness.
What We’re Looking For:
- Exceptional attention to detail and a commitment to accuracy
- Strong typing skills (no 'hunt and peck' typing)
- Excellent grammar, spelling, and logical reasoning skills (Ability to understand user intent when messages contain typos, slang, or ambiguous phrasing, and respond appropriately based on context).
- Clear and professional written communication
- Reliable and responsible to adhere to a designated schedule
- Access to a stable and secure private internet connection. (Company computer provided)
If you’re a detail-oriented, tech-savvy communicator who thrives in a fast-paced environment, we’d love to have you on our team! Apply today!
What is Drips?
Drips is an AI driven conversational SMS marketing platform; the first Conversational Texting® company of its kind, founding a new category and leading the way for some of the biggest brands in the world to improve engagement rates and outcomes for their prospects and customers. Operating completely remote, Drips helps clients increase lead conversions by communicating with their customers in the same way that people communicate with each other. Using conversational SMS, calls, email, and direct mail campaigns, Drips automates conversation in a way that works, and works well.
Drips enables brands to connect with consumers through an AI-powered conversational outreach strategy that includes human-like two-way texting, scheduled calling, and voicemail messages. Backed by a proprietary natural language processing model, our platform has handled over half a billion humanized conversations to date, enabling us to deliver automation at a scale that no other competitor in the messaging industry has been able to match. That’s why we’re the platform of choice for some of the world’s most recognizable brands.
Drips’ focus on empowering brands to capture intent and drive meaningful conversations has sparked rapid growth since the company was founded in 2016. And we are looking to accelerate the next era of growth and expansion of our team.
Employment Scam Alert
Drips is committed to protecting job seekers from employment scams. Please be cautious of fraudulent job offers. Drips will never request personal or financial information via email or over the phone. If you suspect a fraudulent job posting or communication, please contact us directly through our official website.
