Quality Assurance Specialist, Financial Crimes ID-12447

Varo is an entirely new kind of bank. All digital, mission-driven, FDIC insured and designed for the way our customers live their lives. A bank for all of us.
Varo's Financial Crimes Risk Management (FCRM) team is made up of forward-thinking creative and enthusiastic individuals, who are constantly striving to safeguard the financial sector from misuse and provide actionable intelligence to law enforcement. Our FCRM Quality Assurance department supports various AML processes, including transaction monitoring alert/case investigations, Enhanced Due Diligence (EDD) reviews of high-risk customers, and Suspicious Activity Report (SAR) filings.
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Part-Time, Night Shift Remote Customer Support, $40/hr, No Experience, Part-Time Virtual Assistant, $35/hr, Remote, Part-Time, Evening Job Virtual Assistant, $40/hr, Remote, No Experience, Evening Remote Data Entry, $45/hr, Weekend Job, College Student Remote Customer Support, $40/hr, No Experience, Part-Time Virtual Assistant, $35/hr, Remote, Part-Time, Evening Job Remote Live Chat, $35/hr, Part-Time, Evening/Night Job Remote Phone Job, $42/hr, Part-Time, College Student Friendly Phone Job, $35/hr, Remote, No Degree, Part-Time, Weekend Phone Job, $45/hr, Remote, Night Shift, No Degree Remote Phone Support, $45/hr, Evening, No Experience Required Remote Customer Support, $42/hr, Weekend, No Experience Remote Phone Support, $40/hr, Night Job, College Student Virtual Assistant, $50/hr, Part-Time, Remote, Weekend Job Entry Level Phone Job, $40/hr, Remote, No Degree Required Virtual Assistant, $40/hr, Remote, No Degree, Night Job Remote Phone Job, $40/hr, Part-Time, No Degree Required Data 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Entry, $50/hr, Night Job, No Degree, Remote Remote Moderator, $40/hr, College Student, Weekend Job Remote Phone Job, $40/hr, Part-Time, College Student Friendly
What you'll be doing
    • Review transaction monitoring alert, case and SAR notes, supporting documentation, rationale, and narratives
    • Provide investigative feedback and quality assurance (QA) results in a clear and concise manner
    • Thoroughly document the results of your quality assurance reviews and ensure that feedback enhances the quality of work within the department
    • Identify and escalate common and/or repeat findings that require further action to remediate
    • Collaborate with peer groups and leaders to ensure that identified errors are addressed within the established timeframe(s)
    • Refine desktop investigative procedures, making process recommendations to increase efficiency and risk mitigation effectiveness, as needed
You'll bring the following required skills and experiences
    • Prior Financial Institution experience, with an understanding of banking regulations and BSA/AML obligations
    • 1+ years of prior transaction monitoring & surveillance investigations experience in financial crimes, counter-terrorism, anti-bribery, and/or anti-fraud
    • Experience working as a Quality Assurance specialist or in a quality control capacity, preferred. 
    • Ability to get work done in a timely and efficient manner, knowing when to use judgment to make risk based decisions
    • Extremely organized and detail oriented, with strong time management skills; ability to stay focused and prioritize work with limited supervision
    • Excellent written and verbal communication skills, interpersonal and collaborative skills
$40,000 - $60,000 a year
For cash compensation, we set standard ranges for all US-based roles based on function, level, and geographic location, benchmarked against similar-stage growth companies. Per applicable law, the salary range for this role is $40,000 - $60,000. Final offer amounts are determined by multiple factors as well as candidate experience and expertise and may vary from the identified range.

This role is also eligible for a bonus, equity, and competitive benefits.
#Associate

We recognize not everyone will have all of these requirements. If you meet most of the criteria above and you're excited about the opportunity and willing to learn, we'd love to hear from you!


About Varo
Varo launched in 2017 with the vision to bring the best of fintech into the regulated banking system. We're a new kind of bank - all-digital, mission-driven, FDIC-insured, and designed around the modern American consumer. 

As the first consumer fintech to be granted a national bank charter in 2020, we make financial inclusion and opportunity for all a reality by empowering everyone with the products, insights, and support they need to get ahead. Through our core product offerings and suite of customer-first features, we aim to address a broad range of consumer needs while profitably serving underserved communities that have been historically excluded from the traditional financial system.

We are growing quickly in our hub locations of San Francisco, Salt Lake City, and Charlotte along with colleagues located across the country. We have been recognized among Fast Company's Most Innovative Companies, Forbes' Fintech 50, and earned the No. 7 spot on Inc. 5000's list of fastest-growing companies across the country.

Varo. A bank for all of us.

Our Core Values
- Customers First
- Take Ownership
- Respect
- Stay Curious
- Make it Better


Varo is an equal opportunity employer. Varo embraces diversity and we are committed to building teams that represent a variety of backgrounds, perspectives, and skills. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.


Beware of fraudulent job postings!
Varo will never ask for payment to process documents, refer you to a third party to process applications or visas, or ask you to pay costs. Never send money to anyone suggesting they can provide work with Varo. 
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