Virtual Customer Support Representative (Entry Level)

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We are seeking motivated, independent individuals for a fully remote opportunity as a 1099 Independent Contractor. In this role, you will focus on identifying and connecting with potential clients, understanding their planning needs through consultations, and presenting relevant solutions. Responsibilities: ? Identify and engage potential clients using various outreach methods. ? Conduct thorough consultations via phone or video conference to accurately assess client needs, goals, and financial situations related to planning. ? Clearly articulate the features, benefits, and value of the planning solutions and services offered. ? Develop and maintain positive relationships with enrolled clients, providing appropriate follow-up and support. ? Focus activities on achieving client acquisition targets. ? Maintain accurate and timely records of client interactions and progress within the provided CRM system. ? Stay informed about service offerings and industry context using provided product information and optional resources. Ideal Candidate Qualities: ? Excellent communication and interpersonal skills; ability to build rapport effectively. ? Strong consultative and active listening skills. ? Highly self-motivated, disciplined, and able to work independently with a strong work ethic. ? Results-oriented with a proven ability to meet goals. ? Effective time management and organizational skills to manage a pipeline of potential clients. ? Proficient with standard business technology, including CRM software and video conferencing platforms. Compensation and Structure: ? Compensation: Commission-Based. Earnings are directly determined by your success in enrolling clients into planning solutions. There is no base salary or hourly wage. ? Earning Potential: Uncapped potential directly linked to your performance and results. ? Flexibility: Set your own work hours and work remotely from your preferred location. As an independent contractor, you control your schedule and work methods. Support: Access to comprehensive product information and optional training/developmental resources are provided to support your success. Job Types: Full-time, Part-time Pay: $8,000.00 - $14,000.00 per month Expected hours: 20 per week Work Location: Remote Apply Job! Check More Jobs

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...

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