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Work from Home Veterinary Technician ID-7757

Be part of a forward-thinking, ground-breaking, and innovative team in the pet care industry, and enjoy the convenience of working from home! We're a 24/7 Pet Help Line, providing phone, chat, video, and email support to pet parents around the country through education and "decision support". Our primary job is to educate pet parents to assist them in making more educated, timely, and appropriate decisions for their beloved furry family members' care.


The first of its kind in the United States, our Pet Help Line has been launched by the same experienced team that created a national 24-hour a day Nurse Line serving over 7 million participants in three countries. whiskerDocs currently supports over 6 million pets across the US and Canada.

Remote Data Entry, No Experience, $40/hr, Part-Time
Virtual Assistant, $45/hr, Remote, No Experience, Night Job
Entry-Level Remote Data Entry, $50/hr, Evening Job
Customer Support, No Degree, $40/hr, Remote, Weekend Job
Remote Phone Job, $42/hr, Part-Time, College Student Friendly
Virtual Assistant, $40/hr, Remote, No Degree, Night Job
Part-Time Data Entry, $45/hr, Remote, College Student Friendly
Remote Moderator, No Degree, $50/hr, Evening, Weekend Job
Remote Customer Support, $42/hr, Night Job, No Experience
Live Chat Support, $40/hr, Remote, Entry Level, Part-Time
Virtual Assistant, Remote, $42/hr, Weekend, No Experience
Remote Data Entry, $45/hr, No Degree, Night Shift
Part-Time Customer Support, $40/hr, Remote, College Student
Remote Live Chat, $50/hr, Part-Time, Evening/Night Job
Entry Level Phone Job, $42/hr, Remote, No Degree Required
Weekend Data Entry, $45/hr, Remote, No Experience
Remote Virtual Assistant, $40/hr, Evening, Part-Time Job
Remote Moderator, $42/hr, Part-Time, Weekend, No Degree
Data Entry, $45/hr, Remote, Night Shift, College Student Job
Phone Support, Remote, $50/hr, No Experience, Part-Time
Virtual Assistant, No Experience, $42/hr, Remote, Weekend
Remote Customer Support, $45/hr, Part-Time, College Student
Data Entry, Remote, $40/hr, Night Shift, No Degree
Evening Virtual Assistant, Remote, $45/hr, No Experience
Weekend Customer Support, $42/hr, Remote, College Student
Remote Data Entry, $50/hr, No Experience, Evening/Night Job
Virtual Assistant, $42/hr, Remote, Weekend, Entry Level
Remote Phone Support, $45/hr, Evening, No Experience Required
Data Entry, No Experience, $50/hr, Remote, College Student
Remote Moderator, $40/hr, Weekend, No Degree, Part-Time
Live Chat Support, Remote, $42/hr, Night Shift, College Student
Phone Job, $50/hr, Remote, No Degree, Part-Time, Weekend
Data Entry, $45/hr, Remote, Evening, No Experience Required
Virtual Assistant, No Experience, $42/hr, Remote, Part-Time
Remote Customer Support, $50/hr, Night Shift, No Degree
Remote Data Entry, $40/hr, College Student Friendly, Part-Time
Live Chat Support, $42/hr, Weekend, Remote, No Degree
Virtual Assistant, Remote, $45/hr, Evening, No Experience
Remote Phone Job, $50/hr, College Student, Night Shift
Remote Moderator, $42/hr, Weekend, No Experience Required
Data Entry, No Degree, $45/hr, Part-Time, Remote Job
Customer Support, $50/hr, Remote, Evening/Night Job, No Degree
Virtual Assistant, $42/hr, Remote, Weekend, No Degree
Remote Live Chat, $45/hr, College Student, No Experience
Remote Data Entry, $40/hr, Part-Time, No Degree Required
Phone Support, $50/hr, Weekend, Remote, No Experience
Virtual Assistant, $42/hr, Evening, Remote, No Degree
Remote Customer Support, $45/hr, No Experience, Part-Time
Data Entry, $50/hr, Night Job, No Degree, Remote
Remote Moderator, $40/hr, College Student Friendly, Part-Time
Virtual Assistant, Remote, $42/hr, Weekend, No Experience

We are currently seeking credentialed technicians with Daytime, evening, and/or overnight availability, with an expectation to work 3-4 shifts per week minimum. Shift duration is generally restricted to no more than 6 hours per day to help support work-life balance.

Our team of Veterinary Telehealth Experts will:

  • Communicate with concerned pet parents 24/7 via phone, e-mail, and live chat, guiding them towards the most appropriate care for their cherished pets.
  • Help to build processes and procedures that will become the gold standard for the new industry that is emerging for veterinary support to consumers.

Job requirements include:

  • You must be a credentialed technician in any US state with at least two year’s experience in a small animal practice (cats and dogs)
  • Access to a computer with high-speed internet (usually only cable or broadband will be sufficiently reliable) and the ability to learn our computer software program to keep written records.
  • Quiet home office space and/or ability to utilize a green screen for video telehealth visits.
  • Great customer service skills and the ability to communicate well with clients.
  • The willingness to continue learning.
  • The desire to be part of an innovative, forward-thinking team.
  • A relatively flexible schedule and willingness to work as a team.

There’s more to this than meets the eye. The potential for growth is enormous in this emerging industry. Don’t miss out on this opportunity to become part of the first, and largest, pet telehealth company in the US with unlimited potential for career growth!

Company Description

whiskerDocs, the leader in virtual triage service for pets, has been trailblazing telehealth with innovative technology-driven, on-demand solutions since 2013. Serving pet parents in the U.S. and Canada, whiskerDocs provides multi-channel access for nearly 6 million pets via client partnerships and direct-to-consumer relationships. The whiskerDocs team of veterinary telehealth specialists is composed of licensed veterinarians and credentialed veterinary technicians who deliver veterinary expertise via protocol-driven patented processes and proprietary multi-modal cutting-edge technology, providing a seamless experience for the pet parent 24 hours a day.
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Common Interview Questions And Answers

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2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

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Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

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With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

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Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

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Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

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This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...

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