Deli Team Member

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Job Title: Deli Team Member

Reports to: Deli Manager

Type of Position: full time or part time

Refuel is one of the fastest growing convenience store chains in the US – growing ~300% in the past 24 months through 17 acquisitions and new to industry store builds. The company currently owns & operates over 220 stores in the southeast with a total team member population of ~3,000.

Benefits:

  • Competitive payrate
  • Raise after 90 days
  • Daily Pay
  • Employee Assistance Program
  • Refuel Rewards (15c off gas, free drinks, hot food discounts and more!)
  • 401(k) Retirement
  • Life Insurance
  • Short-Term Disability Insurance¬
  • Referral program

Aside from the above benefits, all full-time employees also receive the benefits below:

  • Medical & Prescription Drug Insurance (BCBS Myhealth Toolkit App)
  • Myhealth Toolkit App
  • MD Live (telemedicine)
  • Health and Fitness
  • Shop for Care
  • Natural Blue
  • Dental/Vision Insurance
  • Cancer & Accident Insurance
  • PTO

Essential Job Duties and Responsibilities:

  • Provides prompt, courteous service by greeting and assisting guests.
  • Ability to work well with others in a fast-paced environment.
  • Performs duties necessary to maintain store cleanliness (food preparation areas, equipment, counter space, etc.), ensuring that areas are always sanitary and presentable.
  • Complies with all food safety behaviors including but not limited to proper food handling procedures and temperature requirements.
  • Maintains knowledge of all product offerings and promotions. Supports advertising campaigns, sales promotions, and properly displays food.
  • Ensures product is fresh, appealing, and of excellent quality for the guests
  • Receives product from vendor and follows correct procedures. In addition to assisting management with ordering and vendor check-in.
  • Monitors food activities to ensure that guests receive exceptional service. Examine food products to ensure that they are correctly priced. (Inventory levels, pricing, stocking, and rotating merchandise.)
  • Keeps food fully stocked per planogram and build to standards.
  • Prepares food items per required menu, recipe, and Brand standards
  • Follows all cash and merchandise handling policies
  • Constantly looks for and eliminates safety hazards. Reports unsafe acts or conditions to management, immediately reporting such activity to management.
  • Uses preselling, upselling, and suggestive selling techniques, when operating all point-of-sales equipment and communicating with the guests.
  • Follows all guidelines located in the Emergency Response Reporting Procedures and Policy Manual.
  • Follow company guidelines when reacting to and reporting customer complaints.
  • Follow company’s Uniform and Personal Appearance Policy.
  • Reports to work on time and when scheduled.
  • Performs other duties as assigned.

Required Knowledge, Skills, and Abilities:

Demonstrates sales and customer services skills. Ability to read and interpret documents such as rules, operating and maintenance instructions and procedure manuals. Ability to write routine reports and to speak effectively before customers and employees. Ability to add, subtract, multiply and divide. Ability to exercise sound judgment and work with minimum supervision. Ability to perform basic computer skills.

Experience:

Previous food service experience is preferred. Must maintain current food handlers or food safety certification as required by county. Must be authorized to work in the United States.

Working Environment and Physical Requirements:

  • Must be able to stand and/or walk for full shift.
  • Ability to bend at the waist with some twisting, up to one hour of the workday.
  • May be required to climb a ladder and/or stool, kneel or crouch to store or retrieve materials and/or place or remove signs.
  • Employees perform approximately 95% of work indoors. Outside work will be required.
  • Employee is exposed to intermittent indoor cold temperature extremes when working in the walk-in cooler and/or freezer.
  • Committed to work assigned hours.
  • Must be able to work flexible hours (nights, weekends, and holidays.)

At-Will Employment: This position is at-will, which means that either the employee or the Company may terminate employment at any time, with or without advance notice, and with or without cause.

Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions. Essential functions are job duties that an employee must be able to perform with or without reasonable accommodation. All the responsibilities listed above are considered essential job functions to this position.

The job duties, responsibilities, requirements, and aspects stated in this job description are not meant to be exhaustive. Additional job duties not listed here may be required. Further, the Company may change or add the job duties, responsibilities, requirements, and aspects listed here at any time in its sole and final discretion.

At Refuel, we want to change your view of what to expect from a convenience store. We are investing in technology and building innovative stores to be the brand you trust – for everything you need.

Job Type: fulltime, parttime

Education: No education required

Work location: On-site

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

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When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

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With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

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The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

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This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...

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