Member Education Specialist

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<p>Welcome to Kaiser Permanente, one of the nation's leading healthcare organizations. We are currently seeking a highly motivated and experienced Member Education Specialist to join our team. In this role, you will have the opportunity to make a positive impact in the lives of our members through education and support. We are looking for someone with a passion for helping others and the ability to effectively communicate complex healthcare information. If you have a strong background in health education and a desire to be part of a dynamic and innovative team, we encourage you to apply. Join us and be a part of our mission to provide high-quality, compassionate care to our members. Develop and implement educational programs for members to promote health and wellness. Conduct individual and group education sessions for members on various healthcare topics. Collaborate with healthcare providers to ensure accurate and up-to-date information is being communicated to members. Create educational materials, such as pamphlets and videos, to assist in member education. Utilize various communication methods, such as in-person, phone, and email, to reach members and provide education. Monitor and track member education progress and outcomes. Serve as a resource for members, answering questions and providing additional support as needed. Stay current with healthcare industry trends and changes to ensure the most relevant and accurate information is being shared with members. Maintain a positive and professional attitude while interacting with members and colleagues. Collaborate with other departments within Kaiser Permanente to develop and implement cross-functional initiatives to improve member education and support. Attend training and professional development opportunities to enhance knowledge and skills. Act as an advocate for members, ensuring their needs are met and their voices are heard within the organization. Participate in team meetings and provide feedback and suggestions for improvement. Follow all policies and procedures set forth by Kaiser Permanente to ensure compliance and quality of care. Continuously evaluate and improve member education programs and materials to meet the changing needs of our members.</p><p>Kaiser Permanente is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.</p>

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