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Associate Destination Manager ID-13418

Are you ready for a magical career opportunity? Join The Walt Disney Company as an Associate Destination Manager and help create unforgettable experiences for guests at our world-renowned destinations. We are looking for a passionate and driven individual who is ready to immerse themselves in the world of Disney and make a difference in the lives of our guests. If you have a strong background in hospitality, excellent communication skills, and a love for all things Disney, we want to hear from you! Come join our team and be part of the magic.

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  1. Coordinate and oversee the daily operations of a designated destination at a Walt Disney Company property, ensuring a seamless and unforgettable guest experience.
  2. Collaborate with various departments and teams to develop and implement strategies to enhance guest satisfaction and exceed performance goals.
  3. Train, mentor, and supervise a team of employees to deliver exceptional customer service and maintain the Disney standard of excellence.
  4. Monitor and analyze guest feedback and data to identify areas for improvement and implement solutions to enhance guest satisfaction.
  5. Ensure compliance with company policies and procedures, as well as health and safety regulations.
  6. Act as a brand ambassador for the Walt Disney Company, promoting the company's values and mission to guests and employees.
  7. Develop and maintain relationships with vendors and partners to ensure seamless operations and exceptional guest experiences.
  8. Plan and execute special events and promotions to drive guest engagement and increase revenue.
  9. Stay up-to-date on industry trends and best practices to constantly improve the destination's offerings and guest experience.
  10. Handle guest inquiries, complaints, and requests in a timely and professional manner, striving to exceed guest expectations at all times.

Job Qualifications
Bachelor's Degree In Hospitality Management, Tourism, Or A Related Field.

Minimum Of 3 Years Experience In Destination Management Or Event Planning.

Strong Knowledge Of The Local Area, Including Popular Attractions, Accommodations, And Transportation Options.

Excellent Communication And Interpersonal Skills, With The Ability To Build Relationships With Clients And Vendors.

Experience With Budget Management, Contract Negotiation, And Project Management.

Required Skills
Project Management

Vendor Management

Data Analysis

Contract Negotiation

Budget management

Event Planning

customer service

Public speaking

Team Leadership

Creative Thinking

Sales Techniques

Marketing Strategies

Soft Skills
Communication

Emotional Intelligence

Leadership

Time management

Interpersonal Skills

creativity

Attention to detail

Teamwork

Adaptability

Problem-Solving

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This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

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10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...

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