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Pharmacy Technician | Work from Home| PA and AZ | Accredo ID-14312

Want to work at home? Are you passionate about helping people? Join Accredo! Accredo is changing health care to make it more; affordable, personalized, and focused on helping the whole person achieve better health.

Training Schedule

12/16/2024 from 9a - 5:30p, EST. Monday - Friday

Post Training Shift

You will be required to work a shift between the hours of 9a - 8p, EST. Monday - Friday.

As a Pharmacy Technician, you will Work from home, assisting patients in receiving life sustaining medications to help manage rare and/or chronic diseases. You’ll be empowered to engage patients, insurance companies, and multiple departments to process Prescription orders and ensure timely shipment of medications. This role is very detail oriented, and you’ll spend the majority of your day working on our computer system entering data and/or talking on the phone.

Role Responsibilities
Virtual Assistant, $35/hr, Evening, Remote, College Student Live Chat Support, $45/hr, Weekend, Remote, College Student Data Entry, $50/hr, Night Shift, No Degree, Remote Job Data Entry, $50/hr, Night Shift, No Degree, Remote Job Phone Support, Remote, $50/hr, No Experience, Part-Time Remote Live Chat, $42/hr, Weekend, No Degree, Part-Time Live Chat Support, $45/hr, Part-Time, Remote, No Degree Remote Customer Support, $40/hr, Part-Time, College Student Phone Support, Remote, $42/hr, Evening/Night Shift Remote Phone Job, $40/hr, Part-Time, No Experience Required Remote Moderator, $42/hr, Weekend, No Experience Required Evening Virtual Assistant, Remote, $45/hr, No Experience Live Chat Support, Remote, $40/hr, Night Shift, College Student Remote Moderator, $40/hr, No Degree, Weekend Job, Part-Time Virtual Assistant, $40/hr, Remote, No Experience, Night Job Virtual Assistant, $40/hr, No Experience, Remote, Night Job Remote Customer Support, $45/hr, Part-Time, College Student Phone Support, $40/hr, Remote, No Experience, Evening Job Customer Support, $40/hr, Weekend Job, Remote, No Degree Virtual Assistant, $42/hr, Evening, Remote, College Student Virtual Assistant, $50/hr, Remote, Part-Time, Evening Job Phone Job, $35/hr, Remote, No Degree, Part-Time, Weekend Data Entry, $40/hr, Remote, Evening, No Experience Required Remote Customer Support, $45/hr, No Degree, Evening Job Virtual Assistant, $35/hr, Weekend, No Degree, Remote Customer Support, $40/hr, Weekend Job, Remote, No Degree Virtual Assistant, $40/hr, Weekend, Remote, No Experience Remote Moderator, $35/hr, No Degree, Weekend, Part-Time Virtual Assistant, $40/hr, No Experience, Remote, Night Job Phone Support, $45/hr, Remote, No Experience, Evening Job Remote Phone Job, $42/hr, Part-Time, No Experience Required Virtual Assistant, $40/hr, Weekend, College Student, Remote Virtual Assistant, No Experience, $42/hr, Remote, Part-Time Remote Customer Support, $40/hr, Part-Time, College Student Remote Live Chat, $40/hr, Part-Time, No Degree Required Remote Phone Support, $45/hr, Evening, No Experience Required Virtual Assistant, No Experience, $40/hr, Remote, Part-Time Virtual Assistant, $40/hr, Evening, Remote, College Student Data Entry, No Experience, $35/hr, Remote, College Student Remote Customer Support, $50/hr, Night Shift, No Degree Remote Moderator, $40/hr, College Student, Weekend Job Phone Support, Remote, $35/hr, No Experience, Part-Time Remote Moderator, $40/hr, No Degree, Weekend Job, Part-Time Data Entry, $45/hr, Remote, Evening, No Experience Required Phone Support, $50/hr, Weekend, Remote, No Experience Remote Phone Job, $45/hr, Part-Time, No Degree Required Remote Moderator, $42/hr, Weekend, No Experience Required Phone Job, $50/hr, Remote, Part-Time, College Student Remote Customer Support, $42/hr, Night Job, No Experience Remote Moderator, $35/hr, No Degree, Weekend, Part-Time • Below are the 3 main functions of this role.
• Inbound calls and outbound calls welcoming and gathering patient demographics and arranging 1st shipment.
• Creating requests and making Outbound calls to providers and doctors office for prescription requests.
• Data Entry focused functions.
• Ensure prescriptions are accurately entered into system.
• Investigate issues with pharmacist, doctors & other healthcare providers.
• Provide guidance to our patients about medication coverage.
• Juggle multiple tasks without sacrificing attention to detail.

Position Requirements
• High School Diploma or GED
• Minimum of 1 year of relevant experience preferably in a call center environment
• Customer Service experience required, phone experience, a plus
• Valid Pharmacy Technician license/certification/registration as required by state laws.
• Tech Savvy- Strong computer / data entry ability with Microsoft Office products
• High speed internet with wired ethernet connection.
• Private & quiet workspace

What you’ll love about working at Cigna:
• Fun, friendly, and unique culture – Bring your whole self to work every day!
• Medical Dental & Vision start 1st day.
• 18 days Paid Time Off & 8 Paid Holidays
• Employer Contributions for HRA and HSA accounts
• 401K with Company Match
• Tuition Assistance

NOTE: You will be required to have reliable internet connectivity provided through a wired ethernet connection. A mobile or hot spot environment is not acceptable and you may need to purchase an Ethernet cord depending on your current set up.

If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload.

About Evernorth Health Services

Evernorth Health Services, a division of The Cigna Group, creates pharmacy, care and benefit solutions to improve health and increase vitality. We relentlessly innovate to make the prediction, prevention and treatment of illness and disease more accessible to millions of people. Join us in driving growth and improving lives.

Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, ****** orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.

If you require reasonable accommodation in completing the online application process, please email: SeeYourself@cigna.com for support. Do not email SeeYourself@cigna.com for an update on your application or to provide your resume as you will not receive a response.

The Cigna Group has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start of their employment. These states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State.

Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal, state and local ordinances.

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...

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