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Amazon Chat Support Jobs Work From Home - Live Chat Jobs - Part-Time ID-13578

Company Overview:Aquatic Development Group (ADG) specializes in designing, building, and supplying innovative water parks, aquatic attractions, and recreational water features. Their services range from wave generation technology to full-scale waterpark construction, working with high-profile clients like Disney, Six Flags, and Great Wolf LodgePosition Overview:The Live Chat Representative will serve as the first point of contact for customers engaging with ADG through the company's website chat system. The ideal candidate will provide exceptional customer service, respond to inquiries, and ensure smooth communication between clients and internal teams. 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Data Entry, No Experience, $35/hr, Remote, College Student Virtual Assistant, Remote, $50/hr, Part-Time, Night Shift Remote Moderator, $40/hr, No Degree, Weekend Job, Part-Time Remote Live Chat, $42/hr, Weekend, No Degree, Part-Time Part-Time Data Entry, $40/hr, Remote, College Student Friendly Remote Data Entry, $40/hr, Part-Time, No Degree Required Data Entry, Remote, $40/hr, Evening Job, No Degree Phone Support, Remote, $35/hr, No Experience, Part-Time Live Chat Support, $40/hr, Weekend, Remote, No Degree Remote Data Entry, $35/hr, No Experience, Evening/Night Job Live Chat Support, $45/hr, Weekend, Remote, College Student Remote Moderator, $50/hr, No Degree, Weekend, Part-Time Remote Live Chat, $50/hr, Part-Time, Evening/Night Job Phone Job, $45/hr, Remote, Night Shift, No Degree Remote Moderator, No Degree, $35/hr, Evening, Weekend Job Remote Virtual Assistant, $40/hr, Evening, Part-Time Job Remote Moderator, $42/hr, Weekend, No Experience Required Data Entry, $35/hr, Remote, Evening Job, College Student Remote Data Entry, $50/hr, No Experience, Evening/Night Job Virtual Assistant, $42/hr, Remote, No Experience, Evening Phone Support, $35/hr, Weekend, Remote, No Experience Remote Data Entry, $50/hr, No Experience, Evening/Night Job Phone Job, $50/hr, Remote, No Degree, Part-Time, Weekend Data Entry, No Degree, $40/hr, Part-Time, Remote Job Remote Data Entry, $45/hr, No Degree, Night Shift Data Entry, $40/hr, Remote, Night Job, No Degree Data Entry, $35/hr, Night Job, No Degree, Remote Live Chat Support, $40/hr, Part-Time, Remote, No Degree Remote Customer Support, $42/hr, Weekend, No Experience Weekend Data Entry, $40/hr, Remote, No Experience Remote Live Chat, $35/hr, Part-Time, Evening/Night Job Data Entry, Remote, $40/hr, Evening Job, No Degree Remote Live Chat, $42/hr, Weekend, No Degree, Part-Time Key Responsibilities:• Handle live chat interactions, responding to customer inquiries in a timely and professional manner.• Provide accurate information about ADG's products, services, and ongoing projects.• Assist with customer issues, troubleshooting basic queries or redirecting to the appropriate department.• Document customer interactions and feedback to help improve service and support processes.• Collaborate with sales and project management teams to ensure seamless customer service.• Maintain a deep understanding of ADG's offerings and project timelines to assist clients efficiently.Qualifications:• High school diploma or equivalent.• Strong written communication skills and attention to detail.• Previous experience in customer service or as a live chat representative is a plus.• Ability to multi-task and manage multiple chat conversations at once.• Familiarity with CRM software and live chat platforms is preferred.• A proactive approach to customer service and problem-solving.This role offers an exciting opportunity to interact with clients of a leading company in the aquatic industry, helping to support projects that shape the future of waterpark entertainment
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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...

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