GPS Client Account Management Senior Specialist ID-14059
Welcome to Deloitte, one of the leading global professional services firms. We are currently seeking a highly skilled and dynamic GPS Client Account Management Senior Specialist to join our team. As a Senior Specialist, you will play a crucial role in building and maintaining strong client relationships within our Government & Public Services (GPS) sector. We are looking for a driven individual with a passion for delivering exceptional client service and driving business growth. If you are a self-starter with a strong background in client management and a deep understanding of the GPS industry, we encourage you to apply for this exciting opportunity.
Data Entry, No Degree, $40/hr, Part-Time, Remote Job Remote Moderator, $40/hr, Weekend, No Experience Required Remote Customer Support, $40/hr, Night Job, No Experience Remote Customer Support, $40/hr, No Degree, Evening Job Virtual Assistant, $40/hr, Evening, Remote, No Degree Virtual Assistant, $42/hr, Remote, No Experience, Evening Data Entry, $45/hr, Remote, Night Shift, College Student Job Phone Support, $40/hr, Remote, No Experience, Evening Job Entry Level Phone Job, $42/hr, Remote, No Degree Required Data Entry, $35/hr, Remote, Evening Job, College Student Virtual Assistant, $40/hr, No Experience, Remote, Night Job Remote Customer Support, $45/hr, Part-Time, College Student Customer Support, $42/hr, Weekend Job, Remote, No Degree Virtual Assistant, $35/hr, Weekend, No Degree, Remote Virtual Assistant, $45/hr, Remote, No Experience, Night Job Remote Phone Job, $45/hr, Part-Time, No Degree Required Remote Data Entry, $50/hr, No Experience, Evening/Night Job Data Entry, Remote, $40/hr, Evening Job, No Degree Live Chat Support, $50/hr, Remote, Night Shift, No Degree Remote Data Entry, $50/hr, No Experience, Evening/Night Job Virtual Assistant, No Experience, $42/hr, Remote, Part-Time Customer Support, $42/hr, Remote, Evening, No Experience Remote Data Entry, $50/hr, No Experience, Evening/Night Job Customer Support, $35/hr, Remote, Evening/Night Job, No Degree Remote Moderator, $40/hr, College Student Friendly, Part-Time Data Entry, $50/hr, Night Shift, No Degree, Remote Job Virtual Assistant, $40/hr, Weekend, College Student, Remote Data Entry, Remote, $42/hr, Evening Job, No Degree Remote Customer Support, $40/hr, No Experience, Part-Time Virtual Assistant, $45/hr, No Experience, Remote, Night Job Phone Support, $50/hr, Weekend, Remote, No Experience Virtual Assistant, $35/hr, Weekend, No Degree, Remote Remote Phone Job, $40/hr, Night Shift, College Student Friendly Virtual Assistant, $40/hr, Evening, Remote, College Student Customer Support, $42/hr, Weekend Job, Remote, No Degree Live Chat Support, $50/hr, Remote, No Experience Required Data Entry, No Degree, $45/hr, Part-Time, Remote Job Remote Data Entry, $40/hr, Weekend Job, College Student Part-Time Data Entry, $40/hr, Remote, College Student Friendly Customer Support, $42/hr, Remote, Evening, No Experience Remote Data Entry, $40/hr, No Degree, Weekend, Night Job Customer Support, $42/hr, Remote, Part-Time, No Degree Evening Virtual Assistant, Remote, $40/hr, No Experience Virtual Assistant, $40/hr, No Experience, Remote, Night Job Part-Time Data Entry, $40/hr, Remote, College Student Friendly Virtual Assistant, $40/hr, No Experience, Remote, Night Job Virtual Assistant, $40/hr, Evening, Remote, College Student Virtual Assistant, No Experience, $42/hr, Remote, Weekend Remote Phone Support, $45/hr, Night Job, College Student Remote Live Chat, $35/hr, Part-Time, Evening/Night Job- Develop and maintain strong relationships with clients in the GPS sector to drive business growth and ensure client satisfaction.
- Serve as the primary point of contact for assigned clients, understanding their unique needs and providing strategic solutions to meet their goals.
- Collaborate with internal teams to develop and execute client account plans, identifying opportunities for growth and driving revenue.
- Conduct regular check-ins with clients to assess satisfaction levels and address any concerns or issues that may arise.
- Keep abreast of industry trends and developments within the GPS sector, providing insights and recommendations to clients.
- Act as a trusted advisor to clients, offering strategic guidance and leveraging firm resources to support their business objectives.
- Work closely with the sales team to identify and pursue new business opportunities within the GPS sector.
- Analyze client data and metrics to track progress and identify areas for improvement.
- Effectively manage client expectations and ensure timely and high-quality delivery of services.
- Represent Deloitte in client meetings, conferences, and other industry events to promote our services and expertise.
- Mentor and train junior team members on best practices for client management in the GPS sector.
- Collaborate with cross-functional teams to develop and implement initiatives that enhance the overall client experience.
- Stay up-to-date on Deloitte’s service offerings and proactively identify opportunities to upsell and cross-sell to existing clients.
- Adhere to all company policies, procedures, and ethical standards when interacting with clients and representing Deloitte.
Job Qualifications
Bachelor's Degree In Business Administration, Marketing, Or A Related Field.
Minimum Of 5 Years Experience In Client Account Management, Preferably In A Professional Services Or Consulting Firm.
Strong Understanding Of Gps (Government And Public Services) Industry And Experience Working With Government Clients.
Excellent Communication And Interpersonal Skills, With The Ability To Build And Maintain Strong Client Relationships.
Demonstrated Project Management Skills, With The Ability To Manage Multiple Client Accounts And Deliver Results Within Tight Deadlines.
Required Skills
Project Management
Data Analysis
Communication
Market Research
Time Management
Presentation skills
Negotiation
Team Leadership
Strategic Thinking
Problem-Solving
Financial acumen
Client Relationship
Soft Skills
Communication
Conflict Resolution
Emotional Intelligence
Leadership
Time management
creativity
Attention to detail
Teamwork
Adaptability
Problem-Solving