Administrative Assistant, Technical Operations ID-3510

• This job is a member of the Technical Operations Team within the Integrated Operations Division.
• Responsible for providing administrative support to department.

• Plans and manages department meetings , travel, and function for team members
• Coordinates travel arrangements, requiring familiarity with booking travel and ability to anticipate travel needs, mitigate issues, and collaborate with appropriate resources to resolve in a timely manner
• Receives incoming telephone calls, inquiries, and correspondence: handles or routes calls appropriately with professionalism at all times
• Responds to customer requests and complaints within limits of authority and directs inquiries outside of authority to the appropriate staff member
• Reviews expense reports, check requests and invoices for accuracy
• Interacts with all levels of management, corporate clients, and business community leaders
• Ensures department's document filing is kept up to date and the filing system is maintained properly
• Provides general administrative support for department management
• May handle department SIDA badging Process
• May handle department custom seal process
• May handle department purchasing using Coupa
• Provides administrative support to Director and Managers in the department

Minimum Qualifications- Education & Prior Job Experience

• High School diploma or GED equivalency

Preferred Qualifications- Education & Prior Job Experience

• Bachelor's Degree in related field
• Previous American Airlines (AA) office administrative experience

Skills, Licenses & Certifications

• Knowledge of Microsoft Office to include Word, Excel, Outlook, etc.
• Knowledge of PowerPoint
• Knowledge of Sabre and travel booking
• Skills and ability to accurately coordinate, track, and report departmental appointments and functions

Feel free to take advantage of all that American Airlines has to offer:

• Travel Perks: Ready to explore the world? You, your family and your friends can reach 365 destinations on more than 6,800 daily flights across our global network.
• Health Benefits: On day one, youll have access to your health, dental, prescription and vision benefits to help you stay well. And thats just the start, we also offer virtual doctor visits, flexible spending accounts and more.
• Wellness Programs: We want you to be the best version of yourself - thats why our wellness programs provide you with all the right tools, resources and support you need.
• 401(k) Program: Available upon hire and, depending on the workgroup, employer contributions to your 401(k) program are available after one year.
• Additional Benefits: Other great benefits include our Employee Assistance Program, pet insurance and discounts on hotels, cars, cruises and more

From the team members we hire to the customers we serve, inclusion and diversity are the foundation of the dynamic workforce at American Airlines. Our 20+ Employee Business Resource Groups are focused on connecting our team members to our customers, suppliers, communities and shareholders, helping team members reach their full potential and creating an inclusive work environment to meet and exceed the needs of our diverse world.

Are you ready to feel a tremendous sense of pride and satisfaction as you do your part to keep the largest airline in the world running smoothly as we care for people on lifes journey? Feel free to be yourself at American.