Remote --- Automotive Customer Service Representative ID-14404
Overview
About TP
TP is a global, digital business services company. We deliver the most advanced, digitally powered business services to help the world's best brands streamline their business in meaningful and sustainable ways.
With more than 500,000 inspired and passionate people speaking more than 300 languages, our global scale and local presence allow us to be a force of good in supporting our communities, our clients, and the environment.
Virtual Assistant, $40/hr, Evening, Remote, No Degree Customer Support, $40/hr, Weekend Job, Remote, No Degree Virtual Assistant, No Degree, $40/hr, Remote, Part-Time Evening Virtual Assistant, Remote, $40/hr, No Experience Customer Support, $40/hr, Remote, Part-Time, No Degree Data Entry, $45/hr, Remote, Night Shift, College Student Job Data Entry, No Degree, $40/hr, Part-Time, Remote Job Remote Data Entry, No Experience, $40/hr, Part-Time Phone Job, $50/hr, Remote, No Degree, Part-Time, Weekend Entry Level Phone Job, $42/hr, Remote, No Degree Required Virtual Assistant, $50/hr, Evening, Remote, College Student Customer Support, No Degree, $40/hr, Remote, Weekend Job Remote Moderator, $50/hr, No Degree, Weekend, Part-Time Virtual Assistant, $40/hr, Weekend, College Student, Remote Phone Support, Remote, $35/hr, No Experience, Part-Time Entry Level Phone Job, $42/hr, Remote, No Degree Required Virtual Assistant, $45/hr, No Experience, Remote, Night Job Remote Customer Support, $50/hr, Night Shift, No Degree Virtual Assistant, $40/hr, Evening, Remote, College Student Data Entry, $45/hr, Remote, Night Job, No Degree Remote Live Chat, $35/hr, Part-Time, Evening/Night Job Data Entry, Remote, $42/hr, Evening Job, No Degree Remote Phone Job, $42/hr, Part-Time, No Experience Required Remote Live Chat, $50/hr, College Student, No Experience Live Chat Support, Remote, $42/hr, Night Shift, College Student Virtual Assistant, $50/hr, Remote, Part-Time, Evening Job Remote Data Entry, $45/hr, No Degree, Night Shift Remote Data Entry, $45/hr, No Degree, Night Shift Customer Support, $42/hr, Remote, Part-Time, No Degree Remote Data Entry, $35/hr, No Experience, Evening/Night Job Live Chat Support, $35/hr, Remote, Night Shift, No Degree Phone Support, $40/hr, Remote, No Experience, Evening Job Part-Time Data Entry, $45/hr, Remote, College Student Friendly Remote Phone Job, $42/hr, Part-Time, No Experience Required Entry Level Phone Job, $42/hr, Remote, No Degree Required Live Chat Support, $50/hr, Remote, Night Shift, No Degree Live Chat Support, $35/hr, Remote, Night Shift, No Degree Data Entry, Remote, $42/hr, Evening Job, No Degree Remote Moderator, $40/hr, Weekend, No Degree, Part-Time Remote Customer Support, $40/hr, Weekend, No Experience Virtual Assistant, $50/hr, Part-Time, Remote, Weekend Job Live Chat Support, $35/hr, Remote, No Experience Required Virtual Assistant, $40/hr, Remote, No Degree, Night Job Virtual Assistant, No Experience, $40/hr, Remote, Part-Time Remote Moderator, $40/hr, Weekend, No Degree, Part-Time Remote Phone Job, $35/hr, College Student, Night Shift Phone Job, $35/hr, Remote, No Degree, Part-Time, Weekend Remote Phone Support, $40/hr, Evening, No Experience Required Live Chat Support, $40/hr, Weekend, Remote, No Degree Live Chat Support, $45/hr, Weekend, Remote, College Student Virtual Assistant, $40/hr, Evening, Remote, College Student Remote Virtual Assistant, $40/hr, Evening, Part-Time Job Remote Data Entry, No Experience, $40/hr, Part-Time Remote Customer Support, $45/hr, No Experience, Part-Time Data Entry, $40/hr, Remote, Night Shift, College Student Job Virtual Assistant, $50/hr, Part-Time, Remote, Weekend Job Remote Data Entry, $40/hr, College Student Friendly, Part-Time Customer Support, $50/hr, Night Job, Remote, No Experience Virtual Assistant, Remote, $40/hr, Weekend, No Experience Virtual Assistant, $40/hr, Remote, Night Shift, No Experience
Benefits of working with TP include:
- Paid Training
- Competitive Wages
- Full Benefits (Medical, Dental, Vision, 401k and more)
- Paid Time Off
- Employee wellness and engagement programs
TP and You
Through a balanced high-tech and high-touch approach blended with deep industry and geographic expertise, we make people's lives simpler, faster, and safer. We help companies adapt quickly to changing needs, and are inspired to deliver only the best in all that we do. You will become a key contributor in making that happen.
As the eyes and ears for our team fielding customer inquiries and finding innovative ways to respond, you will work in a collaborative and engaging environment. You will have the chance to interact with people from all walks of life, and no two days will be the same. As you continue to grow and challenge yourself, you will discover your potential can take you anywhere you want to go.
Did you know that our Chief Client Officer started her career at TP as an agent and advanced to the pinnacle of the company? At TP, the sky is the limit!
At this time, TP can only offer employment to individuals located in the following states: AL, AR, AZ, CT, DE, FL, GA, IA, ID, IL, IN, KS, KY, LA, MA, MD, ME, MI, MN, MO, MS, MT, NC, ND, NE, NH, NJ, NM, NV, NY, OH, OK, PA, RI, SC, SD, TN, TX, UT, VA, VT, WI, WV, WY.
Responsibilities
Your Responsibilities
As a Customer Service Representative, your main responsibility is to find innovative ways to respond to varying questions, issues, and concerns.
- Connect with customers via phone/email/chat/and or social media to resolve their questions or concerns
- Calmly attempt to resolve and de-escalate any issues
- Escalate interactions when necessary and appropriate
- Respond to requests for assistance and/or possible processing payments
- Track all call related information for auditing and reporting purposes
- Provide feedback on call issues
- Upsell if required
Qualifications
We're looking for fearless people - people who are inspired to deliver only the best in all that we do.
- Ability to work remotely in a virtual team environment
- 6 months Customer service experience preferred
- Over 18 years of age
- Ability to type 25 wpm
- High School Graduate or GED
- Comfort with desktop computer system
- Proven oral & written communication skills
- Logical problem-solving skills
- Ability to navigate Windows operating systems
- Organization and work prioritization skills
Work from Home Requirements:
- Internet Requirements:
- Minimum subscribed download rate equal or exceeds 25.0 Mbps
- Minimum subscribed upload rate equal or exceeds 10.0 Mbps
- ISP must have no packet loss and ping under 50ms
- Internet connections cannot be Satellite, Mobile Data (5G, 4G, 3G hotspots), P2P or VPN
- Proof of internet speed required
- Clean and quiet workspace
Be Part of Our TP Family
It is our mission to always provide an environment where our employees feel valued, inspired, and supported, so that they can bring their best selves to work every day. We believe that when employees are happy and healthy, they are more productive, creative, and engaged. We are committed to providing a workplace that is conducive to happiness and a healthy work-life balance. We also believe that to be our best selves, we need to be surrounded by people who are positive, supportive, and challenging. We are committed to creating a culture of inclusion and diversity, where everyone feels welcome and valued.
