Engineering System Operations ID-12411
About the position
The AWS Managed Operations (MO) organization, established in April 2023, is dedicated to reducing operational load and toil through long-term engineering projects. This team is tasked with managing the day-to-day operations of AWS Regions, focusing on enhancing availability, reliability, latency, performance, and efficiency. As a Senior Systems Engineer, you will play a crucial role in balancing the operational demands of AWS' software systems with the need for long-term software engineering solutions aimed at minimizing operational toil. This position requires a passion for continuous learning and a deep dive into the diverse systems and technologies that constitute one of the world's largest cloud providers. As part of the AWS Utility Computing (UC) organization, you will support the development and management of various services, including Compute, Database, Storage, Internet of Things (IoT), Platform, and Productivity Apps. AWS is recognized as the most comprehensive and widely adopted cloud platform, having pioneered cloud computing and maintained a commitment to innovation. Our employee-led affinity groups promote a culture of inclusion, allowing us to celebrate our differences and engage in ongoing learning experiences, such as the Conversations on Race and Ethnicity (CORE) and AmazeCon conferences focused on gender diversity. The AWS Operations Management (AWSOM) team is on a mission to launch a new offering that enhances security, availability, performance, and efficiency across AWS Regions globally. This team is committed to eliminating operational toil through automation, enabling efficient day-to-day operations at scale. By fostering collaboration between development and operations, AWSOM prioritizes customer needs and aims to take on the operational responsibility for all Utility Compute services in AWS commercial and sovereign regions. This will allow service teams to focus on rapid innovation for our customers, ensuring service availability, latency, performance, efficiency, change management, and monitoring are effectively managed.
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RequiredResponsibilities
- Manage day-to-day operations of AWS Regions to improve availability and performance.
- Develop and implement long-term engineering solutions to reduce operational toil.
- Support the development and management of Compute, Database, Storage, IoT, Platform, and Productivity Apps services.
- Collaborate with service teams to enhance operational efficiency and reliability.
- Utilize automation to streamline operations and reduce manual intervention.
- Engage in continuous learning and knowledge sharing within the team.
- Participate in Agile engineering practices, including Scrum and continuous delivery.
Requirements
- 9+ years of relevant systems engineering or systems administration experience using Operating Systems, networking, and storage systems.
- 5+ years of experience in Systems Engineering, DevOps, Site Reliability Engineering (SRE), or Enterprise Production in Windows/Linux or similar environments.
- 3+ years of experience with a scripting language such as Perl, Python, Ruby, or PowerShell.
- Bachelor's Degree in Computer Information Systems, Computer Engineering, or a related discipline.
- 15+ years of experience with cloud computing technologies.
- 6+ years of networking experience.
- Experience in developing systems automation using scripting languages like Perl, Python, Ruby, or PowerShell.
- Familiarity with Agile engineering practices (Scrum, continuous delivery, etc).
Nice-to-haves
- Experience with large-scale cloud infrastructure management.
- Knowledge of security best practices in cloud environments.
- Familiarity with monitoring and logging tools for cloud services.
Benefits
- Flexible work hours and arrangements.
- Employee-led affinity groups promoting a culture of inclusion.
- Ongoing learning experiences and mentorship opportunities.
