Data Entry Question and Answer

$150 $49

Remote Question and Answer

$150 $49

Virtual Assistant Question and Answer

$150 $49

Content Moderator Question and Answer

$150 $49

Customer Service Question and Answer

$150 $49

Video Game Tester Question and Answer

$150 $49

MSP IT Administrator-Level 2-3 - Office365, Azure, Windows, Connectwise ID-12422

About the position

We are seeking a service-oriented and self-motivated professional to join our IT support team as an MSP IT Administrator at Level 2-3. In this role, you will be responsible for maintaining and monitoring the computer systems and networks for our clients and partners. Your primary focus will be on solving technical issues while collaborating with team members across various departments as necessary. This position requires a proactive approach to IT support, ensuring that all systems are functioning optimally and that any issues are addressed promptly and effectively. As an MSP IT Administrator, you will install and configure software and computer systems, troubleshoot and resolve issues with software, networks, and hardware, and guide colleagues or clients through steps to help them resolve their technical issues, both remotely and in person. You will log all incidents, requests, and changes into our ITSM tracking software, ensuring that all necessary data is captured. Additionally, you will document new findings and solutions within our knowledge base to enhance service efficiency. Your role will also involve analyzing records and logs to identify underlying trends and potential issues that could impact end users. You will support the implementation of new solutions or applications, establish accounts for new users, and assist with password or login problems. Participation in internal and external meetings will be required, along with some data entry in our ticketing system. You will perform administrative activities associated with maintaining Windows servers and PCs, Active Directory, and phone systems. Furthermore, you will audit and analyze incident and request tickets for quality, recommending improvements and updates to knowledge articles. Producing trend analysis reports will be part of your responsibilities, aimed at identifying tasks for automation to reduce ticket volume and optimize effort. You will also plan and execute approved maintenance activities, perform infrastructure and applications migration to the cloud (Microsoft Azure), and implement, manage, and support Microsoft Active Directory networks. Continuous education and professional development will be encouraged to preserve and grow your knowledge of procedures, products, and services.

Virtual Assistant, Remote, $42/hr, Weekend, No Experience Live Chat Support, $40/hr, Remote, Entry Level, Part-Time Remote Moderator, $40/hr, No Degree, Weekend Job, Part-Time Phone Support, Remote, $40/hr, Evening/Night Shift Virtual Assistant, $42/hr, Remote, Weekend, Entry Level Virtual Assistant, No Degree, $45/hr, Remote, Part-Time Data Entry, No Degree, $45/hr, Part-Time, Remote Job Live Chat Support, $40/hr, Weekend, Remote, No Degree Remote Data Entry, $40/hr, Part-Time, No Degree Required Remote Phone Job, $40/hr, Night Shift, College Student Friendly Phone Support, Remote, $50/hr, No Experience, Part-Time Remote Live Chat, $50/hr, College Student, No Experience Remote Phone Job, $40/hr, No Degree, College Student Friendly Virtual Assistant, $40/hr, Remote, Night Shift, No Experience Data Entry, No Experience, $35/hr, Remote, College Student Virtual Assistant, $45/hr, Remote, No Experience, Night Job Remote Customer Support, $50/hr, Night Shift, No Degree Virtual Assistant, $42/hr, Remote, Weekend, No Degree Remote Moderator, $42/hr, College Student, Weekend Job Data Entry, No Experience, $35/hr, Remote, College Student Data Entry, No Experience, $35/hr, Remote, College Student Virtual Assistant, Remote, $50/hr, Part-Time, Night Shift Remote Phone Job, $45/hr, Part-Time, No Degree Required Weekend Customer Support, $40/hr, Remote, College Student Remote Customer Support, $35/hr, Night Shift, No Degree Evening Virtual Assistant, Remote, $45/hr, No Experience Virtual Assistant, $40/hr, Remote, No Degree, Night Job Remote Live Chat, $42/hr, Weekend, No Degree, Part-Time Live Chat Support, $40/hr, Remote, Entry Level, Part-Time Remote Customer Support, $40/hr, No Degree, Evening Job Remote Moderator, $50/hr, No Degree, Weekend, Part-Time Virtual Assistant, $35/hr, Part-Time, Remote, Weekend Job Part-Time Data Entry, $45/hr, Remote, College Student Friendly Remote Customer Support, $40/hr, No Degree, Evening Job Customer Support, $42/hr, Remote, Part-Time, No Degree Evening Virtual Assistant, Remote, $40/hr, No Experience Part-Time Customer Support, $40/hr, Remote, College Student Live Chat Support, $40/hr, Weekend, Remote, College Student Phone Support, $40/hr, Remote, No Experience, Evening Job Remote Data Entry, $40/hr, No Degree, Weekend, Night Job Part-Time Data Entry, $40/hr, Remote, College Student Friendly Remote Customer Support, $45/hr, No Experience, Part-Time Remote Customer Support, $45/hr, No Experience, Part-Time Live Chat Support, $45/hr, Part-Time, Remote, No Degree Virtual Assistant, $40/hr, Weekend, College Student, Remote Remote Customer Support, $45/hr, No Experience, Part-Time Live Chat Support, $40/hr, Weekend, Remote, College Student Customer Support, $40/hr, Remote, Evening, No Experience Remote Moderator, $40/hr, No Degree, Weekend Job, Part-Time Remote Phone Job, $40/hr, Part-Time, No Degree Required Remote Phone Job, $40/hr, Part-Time, College Student Friendly Data Entry, No Degree, $40/hr, Part-Time, Remote Job Virtual Assistant, Remote, $35/hr, Part-Time, Night Shift Live Chat Support, $40/hr, Weekend, Remote, College Student Evening Virtual Assistant, Remote, $45/hr, No Experience Customer Support, $35/hr, Night Job, Remote, No Experience Virtual Assistant, $35/hr, Evening, Remote, College Student Remote Phone Job, $40/hr, Night Shift, College Student Friendly Remote Phone Job, $40/hr, Part-Time, College Student Friendly Weekend Customer Support, $40/hr, Remote, College Student Remote Data Entry, No Experience, $40/hr, Part-Time Remote Data Entry, $42/hr, Evening/Night Job, No Experience Virtual Assistant, $35/hr, Evening, Remote, College Student Remote Live Chat, $50/hr, Part-Time, Evening/Night Job Remote Live Chat, $35/hr, Part-Time, Evening/Night Job Data Entry, $40/hr, Remote, Evening, No Experience Required Data Entry, $40/hr, No Experience, Remote, Weekend Job Remote Live Chat, $35/hr, Part-Time, Evening/Night Job Remote Phone Job, $40/hr, Night Shift, College Student Friendly Remote Live Chat, $50/hr, College Student, No Experience Data Entry, No Experience, $35/hr, Remote, College Student Phone Support, $40/hr, Remote, No Experience, Evening Job Remote Live Chat, $40/hr, Part-Time, No Degree Required Remote Data Entry, $45/hr, Weekend Job, College Student Live Chat Support, $40/hr, Part-Time, Remote, No Degree Live Chat Support, $50/hr, Remote, Night Shift, No Degree Phone Support, Remote, $35/hr, No Experience, Night Shift Virtual Assistant, $40/hr, Weekend, College Student, Remote Live Chat Support, $35/hr, Remote, No Experience Required Remote Phone Job, $45/hr, No Degree, College Student Friendly Live Chat Support, Remote, $40/hr, Night Shift, College Student Remote Phone Job, $35/hr, College Student, Night Shift Remote Live Chat, $50/hr, Part-Time, Evening/Night Job Virtual Assistant, Remote, $45/hr, Evening, No Experience Remote Phone Support, $45/hr, Evening, No Experience Required Remote Data Entry, $40/hr, No Degree, Weekend, Night Job Virtual Assistant, $40/hr, Weekend, College Student, Remote Remote Moderator, $42/hr, College Student, Weekend Job Virtual Assistant, No Experience, $42/hr, Remote, Weekend Customer Support, $40/hr, Remote, Part-Time, No Degree Remote Customer Support, $40/hr, No Degree, Evening Job Live Chat Support, $50/hr, Remote, No Experience Required Weekend Data Entry, $45/hr, Remote, No Experience Remote Moderator, $50/hr, No Degree, Weekend, Part-Time Remote Data Entry, $45/hr, No Degree, Night Shift Data Entry, No Experience, $35/hr, Remote, College Student Customer Support, $40/hr, Remote, Evening, No Experience Virtual Assistant, $45/hr, No Experience, Remote, Night Job Phone Support, $45/hr, Remote, No Experience, Evening Job Weekend Customer Support, $42/hr, Remote, College Student Remote Moderator, $40/hr, Weekend, No Experience Required Remote Data Entry, $50/hr, No Experience, Evening/Night Job Virtual Assistant, $45/hr, No Experience, Remote, Night Job Remote Moderator, $40/hr, Weekend, No Experience Required

Responsibilities

  • Install and configure software and computer systems
  • Troubleshoot and resolve issues with software, networks, and hardware
  • Walk colleagues or clients through steps to help them resolve their technical issues remotely or in person
  • Log all incidents, requests, and changes into our ITSM tracking software with all necessary data
  • Document new findings and solutions within our knowledge base for more efficient service
  • Analyze records and logs to spot underlying trends and potential issues that could impact end users
  • Support the implementation of new solutions or applications
  • Establish accounts for new users and assist with password or login problems
  • Participate in internal and external meetings when necessary
  • Perform data entry in our ticketing system
  • Perform administrative activities associated with maintaining Windows servers and PCs, Active Directory, and phone systems
  • Audit and analyze incident and request tickets for quality and recommend improvements with updates to knowledge articles
  • Produce trend analysis reports for identifying tasks for automation, leading to reduction in tickets and optimization of effort
  • Plan and execute approved maintenance activities
  • Perform infrastructure and applications migration to cloud (Microsoft Azure)
  • Implement, manage, and support Microsoft Active Directory network
  • Architect and install servers/systems, routers, firewalls, and other equipment for clients
  • Design, implement, and support network and server infrastructure (on-premise and cloud-based)
  • Architect cloud infrastructure and migration planning
  • Pursue continuing education to maintain professional expertise.

Requirements

  • High School Diploma or equivalent required
  • 3+ years of experience in a technical support role preferably at an MSP
  • Certifications such as A+, Network +, Microsoft, etc. are preferred, but not required
  • Ability to work on-site where hands-on support is needed
  • Experience working with Windows Servers, Windows 10, Microsoft Azure, Active Directory, and Office 365
  • Familiarity and proficiency with SonicWall, Dell, VMWare
  • Proficiency with switches, firewalls, IP routing, network security, VOIP, and the OSI model
  • Knowledge of Connectwise and RMM solutions
  • Working knowledge and expertise with a variety of software, hardware, and applications
  • Willingness to solve complicated problems and see tasks through to completion
  • Analytical skills to study problems and records and identify solutions
  • Team-oriented attitude to help other colleagues and departments with technical problems
  • Strong interpersonal communication and relationship-building skills
  • Ability to work autonomously with very little or no supervision at times
  • Ability to manage time and effectively prioritize numerous projects at one time
  • Willingness to advance career and learn new areas of expertise and focus.

Nice-to-haves

  • Microsoft Certification (Preferred)

Benefits

  • Dental insurance
  • Health insurance
  • Paid time off
  • Vision insurance
Back to blog

Yelp Question and Answer

$150 $49

Amzon Question and Answer

$150 $49

Netflix Question and Answer

$150 $49

Disney Question and Answer

$150 $49

Apple Question and Answer

$150 $49

Southwest Airline Q & A

$150 $49

Delta Airline Q & A

$150 $49

Costco Question and Answer

$150 $49

American Question and Answer

$150 $49

Walmart Question and Answer

$150 $49

Tesla Question and Answer

$150 $49

Google Question and Answer

$150 $49

Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...

Related Posts