Assistant Category Manager – Luxury ID-12477
Tata CLiQ is the flagship digital commerce initiative of the Tata Group. It is a multi-category e-commerce platform, operating across categories such as Fashion, Footwear and Accessories, Beauty, and Luxury. It has a unique omnichannel marketplace model offering customers the convenience of quicker delivery (by shipping from store), easy pick-up and returns, across 1,200+ brands and 1,000 stores in 100+ Indian towns and cities.
Customer Support, $50/hr, Night Job, Remote, No Experience Part-Time Data Entry, $40/hr, Remote, College Student Friendly Virtual Assistant, $40/hr, Evening, Remote, No Degree Customer Support, $35/hr, Night Job, Remote, No Experience Remote Phone Support, $40/hr, Evening, No Experience Required Virtual Assistant, $40/hr, Remote, No Degree, Night Job Virtual Assistant, Remote, $45/hr, Evening, No Experience Virtual Assistant, No Experience, $40/hr, Remote, Part-Time Remote Moderator, $40/hr, Weekend, No Degree, Part-Time Live Chat Support, $35/hr, Remote, No Experience Required Virtual Assistant, No Experience, $42/hr, Remote, Weekend Data Entry, Remote, $42/hr, Evening Job, No Degree Remote Customer Support, $40/hr, No Degree, Evening Job Data Entry, $40/hr, Remote, Night Shift, College Student Job Phone Support, $35/hr, Weekend, Remote, No Experience Phone Job, $50/hr, Remote, No Degree, Part-Time, Weekend Remote Phone Support, $40/hr, Evening, No Experience Required Live Chat Support, $40/hr, Part-Time, Remote, No Degree Remote Phone Support, $40/hr, Evening, No Experience Required Customer Support, $35/hr, Night Job, Remote, No Experience Data Entry, $40/hr, No Experience, Remote, Weekend Job Virtual Assistant, $35/hr, Evening, Remote, College Student Entry-Level Remote Data Entry, $35/hr, Evening Job Live Chat Support, $35/hr, Remote, No Experience Required Virtual Assistant, $40/hr, Weekend, Remote, No Experience Remote Data Entry, $40/hr, Part-Time, College Student Job Remote Customer Support, $40/hr, Night Job, No Experience Data Entry, $50/hr, Night Job, No Degree, Remote Remote Phone Job, $40/hr, Part-Time, No Degree Required Virtual Assistant, $42/hr, Remote, No Experience, Evening Phone Support, Remote, $35/hr, No Experience, Night Shift Customer Support, $40/hr, Remote, Part-Time, No Degree Virtual Assistant, $42/hr, Remote, Weekend, No Degree Remote Live Chat, $35/hr, Part-Time, Evening/Night Job Virtual Assistant, $42/hr, Remote, Weekend, Entry Level Virtual Assistant, $40/hr, No Experience, Remote, Night Job Phone Support, Remote, $35/hr, No Experience, Part-Time Part-Time Data Entry, $40/hr, Remote, College Student Friendly Remote Moderator, No Degree, $50/hr, Evening, Weekend Job Remote Moderator, $42/hr, Weekend, No Experience Required Virtual Assistant, $40/hr, Remote, No Experience, Night Job Virtual Assistant, $50/hr, Part-Time, Remote, Weekend Job Remote Customer Support, $40/hr, Weekend, No Experience Remote Data Entry, $40/hr, Weekend Job, College Student Virtual Assistant, Remote, $40/hr, Weekend, No Experience Virtual Assistant, Remote, $40/hr, Evening, No Experience Virtual Assistant, $42/hr, Evening, Remote, College Student Phone Support, Remote, $42/hr, Evening/Night Shift Phone Support, Remote, $35/hr, No Experience, Part-Time Virtual Assistant, Remote, $45/hr, Evening, No Experience Remote Customer Support, $50/hr, Night Shift, No Degree Data Entry, Remote, $40/hr, Night Shift, No Degree Remote Phone Job, $40/hr, Part-Time, No Degree Required Remote Virtual Assistant, $40/hr, Evening, Part-Time Job Live Chat Support, $40/hr, Part-Time, Remote, No Degree Remote Live Chat, $40/hr, College Student, No Experience Virtual Assistant, Remote, $40/hr, Evening, No Experience Data Entry, $40/hr, No Experience, Remote, Weekend Job Remote Phone Job, $50/hr, College Student, Night Shift Virtual Assistant, Remote, $45/hr, Evening, No Experience Phone Support, $45/hr, Remote, No Experience, Evening Job Live Chat Support, $45/hr, Part-Time, Remote, No Degree Virtual Assistant, No Experience, $42/hr, Remote, Weekend Virtual Assistant, $45/hr, Remote, No Experience, Night Job Remote Customer Support, $40/hr, Night Job, No Experience Data Entry, Remote, $40/hr, Night Shift, No Degree Virtual Assistant, Remote, $50/hr, Part-Time, Night Shift Remote Customer Support, $40/hr, Weekend, No Experience Remote Phone Job, $40/hr, Night Shift, College Student Friendly Virtual Assistant, $40/hr, Remote, Weekend, Entry Level Data Entry, $45/hr, Remote, Evening, No Experience Required Phone Job, $40/hr, Remote, Night Shift, No Degree Customer Support, $42/hr, Weekend Job, Remote, No Degree Remote Moderator, $40/hr, No Degree, Weekend Job, Part-Time Remote Data Entry, $40/hr, No Degree, Weekend, Night Job Live Chat Support, $50/hr, Remote, No Experience Required Remote Customer Support, $40/hr, Weekend, No Experience Data Entry, No Degree, $45/hr, Part-Time, Remote Job Customer Support, $50/hr, Night Job, Remote, No Experience Customer Support, $40/hr, Weekend Job, Remote, No Degree Customer Support, $42/hr, Weekend Job, Remote, No Degree Virtual Assistant, $42/hr, Remote, Weekend, Entry Level Phone Support, $50/hr, Weekend, Remote, No Experience Remote Live Chat, $40/hr, College Student, No Experience Customer Support, $42/hr, Remote, Part-Time, No Degree Remote Phone Job, $42/hr, Part-Time, College Student Friendly Customer Support, $42/hr, Remote, Part-Time, No Degree Phone Support, Remote, $35/hr, No Experience, Part-Time Live Chat Support, $40/hr, Weekend, Remote, College Student Remote Customer Support, $40/hr, Night Job, No Experience Remote Live Chat, $50/hr, Part-Time, Evening/Night Job Remote Moderator, $35/hr, No Degree, Weekend, Part-Time Data Entry, $45/hr, Remote, Evening, No Experience Required Virtual Assistant, $40/hr, Remote, Weekend, No Degree Phone Support, Remote, $50/hr, No Experience, Part-Time Remote Moderator, No Degree, $50/hr, Evening, Weekend Job Customer Support, $40/hr, Weekend Job, Remote, No Degree Phone Job, $40/hr, Remote, Night Shift, No Degree Customer Support, $50/hr, Night Job, Remote, No Experience Phone Job, $35/hr, Remote, Part-Time, College StudentAt CLiQ:
We obsess over customer delight.
We are out there to find an alternate way of doing e-commerce.
We carry an attitude to develop a culture of learning and continuous improvement, both for people and processes.
We believe in Uncomfortable Transparency.
We will always be respectful, empathetic, and caring about the well-being of our teams.
we encourage experiments and creativity in Technology.
We develop and use technology to enhance day-to-day life and have a positive impact on customers.
We encourage experiments and creativity in Technology.
We are committed to strengthening diversity, equity, and inclusion at the workplace through an enabling environment, supportive work-life policies for employees, and a culture that welcomes differences and creates a sense of belonging. We strive to create a work environment where all employees can develop and grow to achieve their full potential. We are an equal opportunity employer and are committed to maintaining respect and dignity for all”
Responsibilities
“Assistant Category Manager for Apparel” at TATA CLiQ will work very closely with Category Managers and Heads and co-own the responsibility with the growth, P&L and customer experience of the category they have been assigned to. Key roles and responsibilities include:
Assist in building & executing the Category and Brand Strategy: Develop 1-Year/3-Year growth, efficiency, profitability & customer experience strategy along with weekly/monthly execution plans. This would necessitate working closely with internal cross-functional stakeholders across Marketing, Site merchandising, Operations, Analytics and Product teams as well as building & maintaining excellent relationships with the relevant brands/sellers.
Fostering Brand relationships through ensuring business plans, performance reviews, creating marketing plans with marketing teams, customer journey enhancement with brand support like offer planning.
Understanding of ecommerce funnel in terms of traffic, cart additions, conversions etc. so that timely interventions could be suggested.
Demand generation: Work with marketing teams (TATA CLiQ and brand) to come up with innovative promotions as well as to get support for marketing campaigns from brands.
Keeping up to date with the latest trends of the category, sub categories and top brands as per in-market trends, global trends, social events and seasonality. Candidate should have a good sense of picking out trends and well versed with fashion communication to demonstrate the trend reports to the internal stakeholders.
Listening to the voice of customer: Gather actionable insights from various sources where customers share feedback (quantitative and qualitative), e.g.: NPS surveys, customer service calls, return reasons, size chart recommendations with the eventual objective of delighting customers during each step of the order journey.
Skillsets
Strong bias for action alongside strong interpersonal, communication, and c…
