Station Agent (Ramp & Customer Service) ID-14096
Alaska Airlines
Our airport teams work together to move guests and their belongings from curb to cabin, creating remarkable experiences along the way. Whether customer-facing or behind the scenes, we want to hear from you if you can be welcoming to people from all walks of life, think on your feet, and manage a flexible schedule. In return, you’ll receive a competitive total rewards package, professional development opportunities, and other benefits that are all designed to take you places.
Weekend Data Entry, $40/hr, Remote, No Experience Customer Support, No Degree, $40/hr, Remote, Weekend Job Virtual Assistant, $50/hr, Part-Time, Remote, Weekend Job Entry Level Phone Job, $40/hr, Remote, No Degree Required Remote Live Chat, $35/hr, College Student, No Experience Phone Support, $50/hr, Weekend, Remote, No Experience Virtual Assistant, Remote, $40/hr, Evening, No Experience Virtual Assistant, $40/hr, Remote, No Experience, Night Job Evening Virtual Assistant, Remote, $40/hr, No Experience Remote Live Chat, $35/hr, Part-Time, Evening/Night Job Entry Level Phone Job, $40/hr, Remote, No Degree Required Live Chat Support, $42/hr, Weekend, Remote, No Degree Virtual Assistant, Remote, $42/hr, Weekend, No Experience Virtual Assistant, $40/hr, No Experience, Remote, Night Job Virtual Assistant, $40/hr, Remote, No Experience, Evening Remote Moderator, $40/hr, Weekend, No Experience Required Evening Virtual Assistant, Remote, $40/hr, No Experience Remote Data Entry, $45/hr, No Degree, Night Shift Phone Job, $50/hr, Remote, Part-Time, College Student Entry-Level Remote Data Entry, $35/hr, Evening Job Remote Live Chat, $42/hr, Weekend, No Degree, Part-Time Customer Support, $40/hr, Weekend Job, Remote, No Degree Data Entry, $35/hr, Night Shift, No Degree,?Remote?Job Phone Support, Remote, $50/hr, No Experience, Part-Time Weekend Customer Support, $40/hr, Remote, College Student Data Entry, $45/hr, Remote, Night Job, No Degree Virtual Assistant, Remote, $40/hr, Weekend, No Experience Virtual Assistant, $42/hr, Evening, Remote, No Degree Data Entry, $45/hr, Remote, Night Shift, College Student Job Remote Phone Job, $40/hr, Part-Time, College Student Friendly Phone Support, Remote, $35/hr, No Experience, Night Shift Evening Virtual Assistant, Remote, $45/hr, No Experience Remote Live Chat, $40/hr, College Student, No Experience Customer Support, $42/hr, Remote, Part-Time, No Degree Virtual Assistant, $35/hr, Evening, Remote, College Student Remote Customer Support, $42/hr, Weekend, No Experience Customer Support, $42/hr, Remote, Evening, No Experience Data Entry, $35/hr, Night Job, No Degree, Remote Virtual Assistant, No Degree, $40/hr, Remote, Part-Time Virtual Assistant, $40/hr, Evening, Remote, No Degree Phone Support, $35/hr, Weekend, Remote, No Experience Virtual Assistant, $35/hr, Remote, Part-Time, Evening Job Data Entry, $50/hr, Remote, Evening Job, College Student Remote Moderator, $40/hr, No Degree, Weekend Job, Part-Time Data Entry, No Degree, $40/hr, Part-Time, Remote Job Remote Data Entry, $45/hr, No Degree, Night Shift Virtual Assistant, $35/hr, Remote, Part-Time, Evening Job Data Entry, $35/hr, Night Job, No Degree, Remote Phone Support, Remote, $50/hr, No Experience, Night Shift Virtual Assistant, Remote, $50/hr, Part-Time, Night Shift Virtual Assistant, $42/hr, Remote, No Experience, Evening Live Chat Support, $40/hr, Weekend, Remote, No Degree Remote Phone Job, $50/hr, College Student, Night Shift Remote Moderator, $40/hr, Part-Time, Weekend, No Degree Remote Data Entry, $40/hr, College Student Friendly, Part-Time Remote Phone Job, $40/hr, Night Shift, College Student Friendly Evening Virtual Assistant, Remote, $40/hr, No Experience Remote Customer Support, $40/hr, No Degree, Evening Job Virtual Assistant, $35/hr, Weekend, No Degree, Remote Virtual Assistant, Remote, $35/hr, Part-Time, Night Shift Data Entry, $45/hr, Remote, Evening, No Experience Required Virtual Assistant, $42/hr, Evening, Remote, College Student Weekend Customer Support, $40/hr, Remote, College Student Remote Data Entry, $40/hr, Part-Time, College Student Job Remote Phone Job, $40/hr, Part-Time, No Experience Required Customer Support, No Degree, $40/hr, Remote, Weekend Job Virtual Assistant, Remote, $45/hr, Evening, No Experience Entry Level Phone Job, $40/hr, Remote, No Degree Required Virtual Assistant, No Experience, $40/hr, Remote, Part-Time Data Entry, $45/hr, Remote, Night Shift, College Student Job Live Chat Support, $35/hr, Remote, No Experience Required Part-Time Customer Support, $40/hr, Remote, College Student Live Chat Support, $50/hr, Remote, Night Shift, No Degree Remote Customer Support, $45/hr, No Experience, Part-Time Virtual Assistant, $40/hr, Weekend, College Student, Remote Data Entry, $40/hr, Evening Job, No Experience, Remote Virtual Assistant, Remote, $40/hr, Evening, No Experience Virtual Assistant, Remote, $40/hr, Weekend, No Experience Phone Support, Remote, $35/hr, No Experience, Part-Time Remote Moderator, $45/hr, No Degree, Weekend Job, Part-Time
The Station Agent role works in a fast-paced environment performing both Customer Service and Ramp Service Agent functions, keeping flights running safely and smoothly. This role is responsible for assisting guests with travel needs at Alaska Airlines (AS). This is a union represented position.
- Assist guests with travel needs (e.g., answering inquiries, ticketing, checking-in passengers, and boarding flights) in a fast-paced environment.
- Responsible for servicing aircraft while on the ground, involving the loading, unloading, packing, and securing of cargo and equipment in aircraft.
- Load and offload luggage and cargo with the use of conveyor belts or forklifts.
- Transport luggage and cargo to various airport locations.
- Maintain ramp and warehouse areas.
- Marshal and push back aircraft.
- Evaluate and prepare flights by arranging seat assignments and load, coordinating special meals, and upgrades.
- Perform boarding and gate duties (e.g., checking flight tickets, assisting and directing passengers, making announcements, checking aircraft, and confirming cabin security).
- Process and secure passenger luggage.
Required
- A minimum of 2 years of customer service or community service experience.
- Must have a valid unexpired driver’s license issued by a US state, a US territory or the District of Columbia.
- Must be able to bend, stoop, squat, reach, and grasp.
- Posses exceptional interpersonal and communication skills (e.g., verbal, written, listening).
- Typing speed of at least 25 words per minute (WPM)
- Flexibility to work varied shifts, weekends, holidays.
- Ability to communicate in English.
- Ability to obtain airport security clearance.
- Ability to lift 75 lbs.
- Ability to learn and operate a computerized reservation system.
- Ability to anticipate needs in a fast-paced environment.
- Ability to adapt to performing work according to set procedures.
- Must have a good attendance and punctuality record.
- High school diploma or equivalent.
- Minimum age of 18.
- Must be authorized to work in the United States (US)
Preferred
- Knowledge of operations with industrial equipment and previous experience
Important notification for employees working at an airport or maintenance hangar: Employees will be required to obtain a SIDA badge provided by the airport authority and maintain good standing in order to keep their SIDA badge. Review the SIDA Badge Requirements document for a comprehensive overview. If an employee does not qualify for a SIDA badge or has their SIDA badge pulled from them, the employee will be terminated.
Embody our values to own safety, do the right thing, be kind-hearted, deliver performance, and be remarkable
USD $21.31/Hr.
Alaska Airlines and Horizon Air pay and benefits can vary by company, location, number of regularly scheduled hours worked, length of employment, and employment status.
- Free stand-by travel privileges on Alaska Airlines & Horizon Air
- Comprehensive well-being programs including medical, dental and vision benefits
- Generous 401k match program
- Quarterly and annual bonus plans
- Generous holiday and paid time off
For more information about Alaska/Horizon Total Rewards please visit our career site and view benefits.
Non-Exempt
Part-Time
Regular
Frontline
5/9/2025
Kodiak
Equal Employment Opportunity Policy Statement
It is the policy of Alaska Airlines and Horizon Air to comply with all applicable federal, state and local laws governing nondiscrimination in employment and to ensure equal opportunity in all terms, conditions, and benefits of employment or potential employment.
We also prohibit discrimination and harassment against any employee or applicant for employment because of race, color, religion, sex, national origin, age, disability, veteran status, genetic information and other legally protected categories.
We have established an EEO Compliance Program under Section 503 of the Rehabilitation Act of 1973 (“Section 503”) and the Vietnam Era Veteran’s Readjustment Assistance Act of 1974 (“VEVRAA”). All applicants and employees are treated without regard to their race, color, religion, sex, national origin, disability or protected veteran status. In addition, we have established an audit and reporting system to allow for effective measurement of its equal employment opportunity activities.
To implement this policy, we will:
(1) Recruit, hire, train and promote qualified persons in all job titles, without regard to race, color, religion, sex, national origin, age, disability, veteran status, genetic information and any other legally protected categories;
(2) Ensure that employment decisions are based only on valid job requirements; and
(3) Ensure that all personnel actions and employment activities such as compensation, benefits, promotions, layoffs, return from layoff, Alaska Airlines and Horizon Air sponsored programs, and tuition assistance will be administered without regard to race, color, religion, sex, national origin, age, disability, veteran status, genetic information and other legally protected categories.
Employees and applicants for employment will not be subjected to harassment, intimidation, threats, coercion or discrimination because they have engaged or may engage in (1) filing a complaint, (2) opposing any act or practice made unlawful by, or exercising any other right protected by, any Federal, State or local law requiring equal opportunity, including Section 503 and the equal opportunity provisions of VEVRAA, or (3) assisting or participating in any investigation, compliance evaluation, hearing, or any other activity related to the administration of any Federal, State or local law requiring equal opportunity, including Section 503 and the equal opportunity provisions of VEVRAA.
Government Contractor & Department of Transportation (DOT) Regulations
Alaska Airlines & Horizon Air are regulated by the Department of Transportation (DOT – regulations, 49 CFR part 40) and all applicants are advised that post-offer and/or pre-employment drug testing will be conducted to determine the presence of marijuana, cocaine, opioids, phencyclidine (PCP) and amphetamines or a metabolite of these drugs prior to any offer or employment or transfer into a safety-sensitive position. Failure to submit to testing or positive indications of drug use will render the applicant ineligible for employment with Alaska Airlines/Horizon Air and any employment offer will be withdrawn.
