Senior Travel Consultant Remote VIP Dedicated Account ID-14220
Amex GBT is a place where colleagues find inspiration in travel as a force for good and – through their work – can make an impact on our industry. We’re here to help our colleagues achieve success and offer an inclusive and collaborative culture where your voice is valued.
Our Specialized Travel Consultants work in a high-touch service environment to book travel and accommodation for some of our top clients at Amex GBT. Collaborate with your team to provide creative and timely travel solutions and an outstanding travel service experience. If you’re curious, collaborative, and enjoy working in an environment that prioritizes quality of interactions over quantity of calls, this may be the perfect role for you!
Weekend Data Entry, $45/hr, Remote, No Experience Remote Customer Support, $50/hr, Night Shift, No Degree Remote Data Entry, $40/hr, No Degree, Night Shift Entry Level Phone Job, $42/hr, Remote, No Degree Required Remote Moderator, $40/hr, No Degree, Weekend Job, Part-Time Remote Data Entry, $40/hr, Evening/Night Job, No Experience Virtual Assistant, $42/hr, Evening, Remote, No Degree Data Entry, Remote, $42/hr, Evening Job, No Degree Remote Data Entry, $40/hr, Part-Time, No Degree Required Virtual Assistant, $35/hr, Evening, Remote, College Student Virtual Assistant, $40/hr, Evening, Remote, College Student Entry Level Phone Job, $40/hr, Remote, No Degree Required Remote Customer Support, $50/hr, Night Shift, No Degree Remote Data Entry, $45/hr, No Degree, Night Shift Virtual Assistant, $50/hr, Part-Time, Remote, Weekend Job Phone Support, Remote, $42/hr, Evening/Night Shift Entry-Level Remote Data Entry, $50/hr, Evening Job Virtual Assistant, No Experience, $42/hr, Remote, Weekend Remote Phone Job, $42/hr, Part-Time, No Experience Required Virtual Assistant, $50/hr, Remote, Part-Time, Evening Job Customer Support, $42/hr, Remote, Part-Time, No Degree Phone Job, $40/hr, Remote, Night Shift, No Degree Phone Job, $35/hr, Remote, No Degree, Part-Time, Weekend Virtual Assistant, $50/hr, Evening, Remote, College Student Remote Customer Support, $50/hr, Night Shift, No Degree Remote Moderator, $40/hr, No Degree, Weekend Job, Part-Time Phone Support, $45/hr, Remote, No Experience, Evening Job Data Entry, $45/hr, Remote, Night Shift, College Student Job Remote Data Entry, $40/hr, Weekend Job, College Student Phone Job, $50/hr, Remote, Part-Time, College Student Remote Data Entry, $45/hr, No Degree, Night Shift Remote Customer Support, $40/hr, Night Job, No Experience Remote Data Entry, $40/hr, College Student Friendly, Part-Time Remote Live Chat, $40/hr, College Student, No Experience Remote Moderator, $42/hr, College Student, Weekend Job Virtual Assistant, Remote, $50/hr, Part-Time, Night Shift Remote Data Entry, $40/hr, Evening/Night Job, No Experience Remote Phone Job, $42/hr, Part-Time, College Student Friendly Virtual Assistant, $35/hr, Evening, Remote, College Student Phone Job, $45/hr, Remote, Night Shift, No Degree Remote Moderator, $50/hr, No Degree, Weekend, Part-Time Remote Phone Job, $40/hr, Part-Time, No Degree Required Live Chat Support, $35/hr, Remote, Night Shift, No Degree Live Chat Support, $40/hr, Weekend, Remote, College Student Virtual Assistant, No Degree, $45/hr, Remote, Part-Time Customer Support, $40/hr, Remote, Evening, No Experience Customer Support, No Degree, $40/hr, Remote, Weekend Job Phone Job, $50/hr, Remote, Part-Time, College Student Remote Phone Support, $45/hr, Evening, No Experience Required Weekend Customer Support, $40/hr, Remote, College Student Data Entry, $35/hr, Night Job, No Degree, Remote Virtual Assistant, Remote, $35/hr, Part-Time, Night Shift Data Entry, No Degree, $45/hr, Part-Time, Remote Job Virtual Assistant, $40/hr, Evening, Remote, College Student Remote Data Entry, $42/hr, Evening/Night Job, No Experience Remote Customer Support, $42/hr, Weekend, No Experience Virtual Assistant, $35/hr, Remote, Part-Time, Evening Job Virtual Assistant, $45/hr, No Experience, Remote, Night Job Virtual Assistant, No Experience, $40/hr, Remote, Part-Time Remote Moderator, $50/hr, No Degree, Weekend, Part-Time Live Chat Support, $50/hr, Remote, Night Shift, No Degree Data Entry, $40/hr, Remote, Evening, No Experience Required Live Chat Support, $35/hr, Remote, Night Shift, No Degree Remote Phone Job, $42/hr, Part-Time, No Experience Required Customer Support, $42/hr, Remote, Evening, No Experience Part-Time Data Entry, $45/hr, Remote, College Student Friendly Customer Support, $40/hr, Remote, Evening, No Experience Data Entry, $40/hr, Remote, Night Shift, College Student Job Live Chat Support, $40/hr, Remote, Entry Level, Part-Time Virtual Assistant, $40/hr, Evening, Remote, College Student Virtual Assistant, Remote, $40/hr, Evening, No Experience Virtual Assistant, $40/hr, Evening, Remote, No Degree Data Entry, $50/hr, Remote, Evening Job, College Student Virtual Assistant, $40/hr, Remote, No Experience, Night Job Remote Data Entry, $50/hr, No Experience, Evening/Night Job Phone Support, Remote, $50/hr, No Experience, Night Shift Data Entry, No Experience, $50/hr, Remote, College Student Remote Moderator, $50/hr, No Degree, Weekend, Part-Time Remote Phone Job, $42/hr, Part-Time, No Experience Required Virtual Assistant, No Degree, $45/hr, Remote, Part-Time Virtual Assistant, No Experience, $42/hr, Remote, Part-Time Data Entry, $50/hr, Night Shift, No Degree, Remote Job Live Chat Support, $50/hr, Remote, Night Shift, No Degree Phone Support, $40/hr, Remote, No Experience, Evening Job Remote Data Entry, No Experience, $40/hr, Part-Time Evening Virtual Assistant, Remote, $45/hr, No Experience Virtual Assistant, $35/hr, Part-Time, Remote, Weekend Job Data Entry, No Degree, $40/hr, Part-Time, Remote Job Live Chat Support, $50/hr, Remote, Night Shift, No Degree Remote Moderator, $40/hr, College Student Friendly, Part-TimeWhat You’ll Do
-
Advise and arrange travel for the CEO and C-Suite Executives
-
Arrange and book domestic and international business travel, in a variety of complexity, for air, road, rail, and accommodations
-
Manage private jet aviation travel services
-
Ensure contingency plans are available for flights, hotels, and other transportation services
-
Hotel arrangements as well as pre-payment confirmations prior to arrival of guest
-
Actively monitor traveler profiles to ensure all information is current
-
Work closely with passport and visa providers when needed
-
Use Sabre Global Distribution Systems (GDS)
-
Communicate effectively with customers over the telephone, messaging (chat), e-mail, and/or back office systems
-
Act as a trusted advisor by using travel expertise to proactively provide advice and selling additional services to clients to meet their needs while adhering to their company’s travel policy
We look forward to sharing more detailed job functions and key performance indicators during the interview process.
What We’re Looking For
-
Previous VIP Servicing in travel (preferably business travel) and understanding of fares and ticketing rules for car, air, and hotel
-
Passion for excellence in client service, including proactive anticipation of needs
-
Native GDS expertise (Sabre)
-
Professional communication (written and verbal)
-
Extreme attention to detail and laser focus to achieve all task provided
-
Act with integrity, and look after personal traveler information
-
Possess a strong understanding of the travel industry (background in VIP business travel)
-
Resolving customer issues quickly and independently
-
Teamwork and openness to feedback
Location
New York, United States
The US national hourly wage range for this position is from $20.00 to $35.00 per hour. The national range provided includes the hourly rate that GBT expects to pay for the role. Actual hourly wage rate will be based on factors including the scope and complexity of the role and the successful candidate’s relevant experience, skills, knowledge, and work location.
This role is eligible for an annual Performance Based Incentive, which rewards participants based on company performance. For information about our comprehensive US benefits programs and eligibility, please review our Benefits-at-a-Glance document.
Benefits at a glance
The #TeamGBT Experience
Work and life: Find your happy medium at Amex GBT.
-
Flexible benefits are tailored to each country and start the day you do. These include health and welfare insurance plans, retirement programs, parental leave, adoption assistance, and wellbeing resources to support you and your immediate family.
-
Travel perks: get a choice of deals each week from major travel providers on everything from flights to hotels to cruises and car rentals.
-
Develop the skills you want when the time is right for you, with access to over 20,000 courses on our learning platform, leadership courses, and new job openings available to internal candidates first.
-
We strive to champion Inclusion in every aspect of our business at Amex GBT. You can connect with colleagues through our global INclusion Groups, centered around common identities or initiatives, to discuss challenges, obstacles, achievements, and drive company awareness and action.
-
And much more!
All applicants will receive equal consideration for employment without regard to age, sex, gender (and characteristics related to sex and gender), pregnancy (and related medical conditions), race, color, citizenship, religion, disability, or any other class or characteristic protected by law.
Click Here for Additional Disclosures in Accordance with the LA County Fair Chance Ordinance.
Furthermore, we are committed to providing reasonable accommodation to qualified individuals with disabilities. Please let your recruiter know if you need an accommodation at any point during the hiring process. For details regarding how we protect your data, please consult the Amex GBT Recruitment Privacy Statement.
What if I don’t meet every requirement? If you’re passionate about our mission and believe you’d be a phenomenal addition to our team, don’t worry about “checking every box;" please apply anyway. You may be exactly the person we’re looking for!
