Customer Automotive Advisor (Hiring Immediately) ID-14157
We are so much more than a Parts Store and we are looking for even more great talent to join our NAPA family! As a NAPA Counter Sales, you are looked at as the “face of the retail store” and the go to person as soon as our customers enter our retail stores for all of their automotive needs. You don’t need to be able to tear and motor down and rebuild it (however, if you can, that’s awesome) – but we do need you to have a background and knowledge of automotive parts. A NAPA Automotive Parts Specialist is a great opportunity whether you are looking to spend your career with us as a Parts Specialist, want to work full/part-time or you just want to get your foot in the door with us to explore other careers at some point – We welcome you!
Phone Support, Remote, $42/hr, Evening/Night Shift Phone Support, $45/hr, Remote, No Experience, Evening Job Remote Customer Support, $42/hr, Night Job, No Experience Customer Support, $40/hr, Remote, Part-Time, No Degree Remote Phone Job, $42/hr, Night Shift, College Student Friendly Phone Support, Remote, $35/hr, No Experience, Night Shift Remote Data Entry, $40/hr, No Degree, Night Shift Remote Data Entry, No Experience, $40/hr, Part-Time Remote Phone Job, $40/hr, Night Shift, College Student Friendly Weekend Data Entry, $40/hr, Remote, No Experience Remote Data Entry, $45/hr, No Degree, Weekend, Night Job Virtual Assistant, No Degree, $40/hr, Remote, Part-Time Phone Support, $40/hr, Remote, No Experience, Evening Job Remote Moderator, $40/hr, Weekend, No Experience Required Phone Support, Remote, $42/hr, Evening/Night Shift Remote Live Chat, $40/hr, Weekend, No Degree, Part-Time Virtual Assistant, $42/hr, Evening, Remote, College Student Data Entry, $50/hr, Night Job, No Degree, Remote Virtual Assistant, $40/hr, Remote, Night Shift, No Experience Data Entry, $40/hr, Remote, Night Job, No Degree Customer Support, $35/hr, Remote, Evening/Night Job, No Degree Phone Support, Remote, $42/hr, Evening/Night Shift Remote Customer Support, $40/hr, No Experience, Part-Time Data Entry, $50/hr, Remote, Evening Job, College Student Virtual Assistant, Remote, $50/hr, Part-Time, Night Shift Data Entry, $40/hr, No Experience, Remote, Weekend Job Phone Job, $50/hr, Remote, No Degree, Part-Time, Weekend Remote Live Chat, $40/hr, Part-Time, No Degree Required Evening Virtual Assistant, Remote, $40/hr, No Experience Weekend Customer Support, $40/hr, Remote, College Student Customer Support, No Degree, $40/hr, Remote, Weekend Job Remote Data Entry, $45/hr, No Degree, Night Shift Data Entry, $40/hr, Part-Time, Remote, Weekend Job Customer Support, $50/hr, Night Job, Remote, No Experience Phone Support, Remote, $40/hr, Evening/Night Shift Virtual Assistant, No Degree, $45/hr, Remote, Part-Time Live Chat Support, $40/hr, Weekend, Remote, College Student Entry Level Phone Job, $40/hr, Remote, No Degree Required Remote Moderator, $40/hr, Weekend, No Degree, Part-Time Remote Phone Job, $50/hr, College Student, Night Shift Remote Phone Job, $42/hr, Part-Time, No Experience Required Remote Live Chat, $40/hr, College Student, No Experience Virtual Assistant, $40/hr, Evening, Remote, College Student Remote Data Entry, $40/hr, Evening/Night Job, No Experience Remote Live Chat, $35/hr, Part-Time, Evening/Night Job Remote Phone Support, $40/hr, Night Job, College Student Phone Support, Remote, $50/hr, No Experience, Night Shift Virtual Assistant, $50/hr, Remote, Part-Time, Evening Job Virtual Assistant, $40/hr, Weekend, Remote, No Experience Phone Support, Remote, $50/hr, No Experience, Part-Time Data Entry, No Experience, $50/hr, Remote, College Student Entry-Level Remote Data Entry, $50/hr, Evening Job Customer Support, $42/hr, Weekend Job, Remote, No Degree Data Entry, No Experience, $50/hr, Remote, College Student Phone Support, Remote, $42/hr, Evening/Night Shift Remote Moderator, No Degree, $50/hr, Evening, Weekend Job Part-Time Data Entry, $40/hr, Remote, College Student Friendly Remote Moderator, $40/hr, Weekend, No Experience Required Live Chat Support, $50/hr, Remote, No Experience Required Phone Job, $35/hr, Remote, No Degree, Part-Time, Weekend Remote Moderator, $40/hr, Part-Time, Weekend, No Degree
What you will be doing:
- Provide auto parts answers and solutions for our retail and wholesale customers in person at the counter/over the phone
- Use your parts knowledge to assist other NAPA team members answer questions for customers
- Providing outstanding customer care and interactions with everyone who comes into our NAPA Store!
- Bring customer focus and high energy to our fast-paced stores
- Welcome retail customers into our retail stores and engage to provide a positive consumer experience
- Use technology (computer), cash register, telephone, and paper catalog system
This is the right opportunity for you if you:
- Genuinely enjoy helping our retail and wholesale customers with their auto parts and service questions
- Have gained your parts experience by working the automotive industry or have gained your experience tinkering with/repairing cars & trucks through the year
- You are willing to learn all things automotive if you don’t have the background in automotive parts.
- Want to join a team where you can learn and grow your career – the opportunities are endless!
What you’ll need:
- Valid Driver’s License
- Previous experience in a parts store or automotive industry or at least a willingness to learn all things auto parts.
- High School Diploma or GED. Technical or Trade school courses or degree.
- Excellent verbal and written communication skills
- Love fast paced retail environments
- Great listening skills and empathy for customers
And if you have this, even better (not a deal breaker if you don’t):
- Background and/or passion for automotive industry, heavy equipment, farm industry, diesel, marine, or dealership.
- Experience in a parts store, auction, retail store, auto body/collision
- Knowledge of cataloging AND/OR inventory management systems, a plus
- Entirely customer-centric (external/internal)
- ASE Certifications
What’s in it for you:
- Awesome people and brand
- Competitive Pay
- Outstanding health benefits and 401K
- Stable company. Fortune 200 with a “family” feel
- A Culture of promotion from within, using your creativity, finding solutions/fixes, and where no 2 days or career paths are the same!
- Great training, and ongoing development with support from multiple leaders/your team
Not the right fit? Let us know you're interested in a future opportunity by joining our Talent Community on jobs.genpt.com or create an account to set up email alerts as new job postings become available that meet your interest!
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