Assistant Library Technician - Relief ID-14074
Do you have a passion for books and strong computer skills? Come join Juneau Public Libraries team!
DESCRIPTION
We are seeking applicants who are looking for part time employment and have great customer service skills, a passion for books and learning, strong computer skills, and an interest in promoting library services. If you have an open schedule, then come join our team at the Juneau Public Libraries.
WORKING HOURS AND LOCATION
Weekend Data Entry, $40/hr, Remote, No Experience Customer Support, No Degree, $40/hr, Remote, Weekend Job Virtual Assistant, $50/hr, Part-Time, Remote, Weekend Job Entry Level Phone Job, $40/hr, Remote, No Degree Required Remote Live Chat, $35/hr, College Student, No Experience Phone Support, $50/hr, Weekend, Remote, No Experience Virtual Assistant, Remote, $40/hr, Evening, No Experience Virtual Assistant, $40/hr, Remote, No Experience, Night Job Evening Virtual Assistant, Remote, $40/hr, No Experience Remote Live Chat, $35/hr, Part-Time, Evening/Night Job Entry Level Phone Job, $40/hr, Remote, No Degree Required Live Chat Support, $42/hr, Weekend, Remote, No Degree Virtual Assistant, Remote, $42/hr, Weekend, No Experience Virtual Assistant, $40/hr, No Experience, Remote, Night Job Virtual Assistant, $40/hr, Remote, No Experience, Evening Remote Moderator, $40/hr, Weekend, No Experience Required Evening Virtual Assistant, Remote, $40/hr, No Experience Remote Data Entry, $45/hr, No Degree, Night Shift Phone Job, $50/hr, Remote, Part-Time, College Student Entry-Level Remote Data Entry, $35/hr, Evening Job Remote Live Chat, $42/hr, Weekend, No Degree, Part-Time Customer Support, $40/hr, Weekend Job, Remote, No Degree Data Entry, $35/hr, Night Shift, No Degree,?Remote?Job Phone Support, Remote, $50/hr, No Experience, Part-Time Weekend Customer Support, $40/hr, Remote, College Student Data Entry, $45/hr, Remote, Night Job, No Degree Virtual Assistant, Remote, $40/hr, Weekend, No Experience Virtual Assistant, $42/hr, Evening, Remote, No Degree Data Entry, $45/hr, Remote, Night Shift, College Student Job Remote Phone Job, $40/hr, Part-Time, College Student Friendly Phone Support, Remote, $35/hr, No Experience, Night Shift Evening Virtual Assistant, Remote, $45/hr, No Experience Remote Live Chat, $40/hr, College Student, No Experience Customer Support, $42/hr, Remote, Part-Time, No Degree Virtual Assistant, $35/hr, Evening, Remote, College Student Remote Customer Support, $42/hr, Weekend, No Experience Customer Support, $42/hr, Remote, Evening, No Experience Data Entry, $35/hr, Night Job, No Degree, Remote Virtual Assistant, No Degree, $40/hr, Remote, Part-Time Virtual Assistant, $40/hr, Evening, Remote, No Degree Phone Support, $35/hr, Weekend, Remote, No Experience Virtual Assistant, $35/hr, Remote, Part-Time, Evening Job Data Entry, $50/hr, Remote, Evening Job, College Student Remote Moderator, $40/hr, No Degree, Weekend Job, Part-Time Data Entry, No Degree, $40/hr, Part-Time, Remote Job Remote Data Entry, $45/hr, No Degree, Night Shift Virtual Assistant, $35/hr, Remote, Part-Time, Evening Job Data Entry, $35/hr, Night Job, No Degree, Remote Phone Support, Remote, $50/hr, No Experience, Night Shift Virtual Assistant, Remote, $50/hr, Part-Time, Night Shift Virtual Assistant, $42/hr, Remote, No Experience, Evening Live Chat Support, $40/hr, Weekend, Remote, No Degree Remote Phone Job, $50/hr, College Student, Night Shift Remote Moderator, $40/hr, Part-Time, Weekend, No Degree Remote Data Entry, $40/hr, College Student Friendly, Part-Time Remote Phone Job, $40/hr, Night Shift, College Student Friendly Evening Virtual Assistant, Remote, $40/hr, No Experience Remote Customer Support, $40/hr, No Degree, Evening Job Virtual Assistant, $35/hr, Weekend, No Degree, Remote Virtual Assistant, Remote, $35/hr, Part-Time, Night Shift Data Entry, $45/hr, Remote, Evening, No Experience Required Virtual Assistant, $42/hr, Evening, Remote, College Student Weekend Customer Support, $40/hr, Remote, College Student Remote Data Entry, $40/hr, Part-Time, College Student Job Remote Phone Job, $40/hr, Part-Time, No Experience Required Customer Support, No Degree, $40/hr, Remote, Weekend Job Virtual Assistant, Remote, $45/hr, Evening, No Experience Entry Level Phone Job, $40/hr, Remote, No Degree Required Virtual Assistant, No Experience, $40/hr, Remote, Part-Time Data Entry, $45/hr, Remote, Night Shift, College Student Job Live Chat Support, $35/hr, Remote, No Experience Required Part-Time Customer Support, $40/hr, Remote, College Student Live Chat Support, $50/hr, Remote, Night Shift, No Degree Remote Customer Support, $45/hr, No Experience, Part-Time Virtual Assistant, $40/hr, Weekend, College Student, Remote Data Entry, $40/hr, Evening Job, No Experience, Remote Virtual Assistant, Remote, $40/hr, Evening, No Experience Virtual Assistant, Remote, $40/hr, Weekend, No Experience Phone Support, Remote, $35/hr, No Experience, Part-Time Remote Moderator, $45/hr, No Degree, Weekend Job, Part-TimeThe Juneau Public Libraries have three branches: the downtown Juneau Public Library (located atop the Marine Parking Garage on the waterfront), the Mendenhall Valley Public Library (located in Dimond Park), and the Douglas Public Library (located in the Douglas Community Building, a shared facility with the Fire Department). Library staff offices are located at the downtown branch.
The libraries are open 7 days a week. Relief staff hours fluctuate from 0-40 hours per week, dependent upon need. This position works various shifts, from 2.5-5 hours in length, every day of the week between 10 AM and 8 PM. Schedules are created two weeks in advance, but Relief staff are expected to be available and respond to additional communication when contacted.
WHAT IS IT LIKE TO WORK ON OUR TEAM
The Assistant Library Technician relief position is an important part of the Juneau Public Libraries and works as the face of the library. This person can expect to be busy working with the public and library staff providing a welcoming, helpful, and safe environment. This position works at the front desk, usually with a work partner, and monitors the library during shifts. Much of the time on the desk is spent using computers to search for materials or information using our database system, the library catalog, or other electronic resources as well as referring to senior staff.
The library staff is dedicated to serving our patrons in Juneau and those around the state. We use discretion and tact when interacting with patrons and hold patron confidentiality as one of the most important elements in the public service we provide.
Typical Responsibilities
Library relief staff work varied schedules; substitute for absent staff at all library branches on an as needed basis and attend staff meetings. Relief staff provide specialized technical library support and cover both circulation and reference responsibilities. This position frequently uses the library databases and electronic catalog, assists patrons in the use of library services and facilities, and discharges library materials. This position will assist patrons in a variety of ways including locating materials, assisting with the use of library equipment and wireless internet and collecting payments. This position also performs public service duties such as registering voters and selling bus passes and tokens.
Library staff explain and enforce library rules and employ considerable independent judgement to correct inappropriate conduct including situations with patrons who may be experiencing substance abuse or mental health issues and are potentially violent.
WHO WE ARE LOOKING FOR
- People with flexible open schedules who can reply to immediate scheduling requests.
- Exceptional attendance, reliability and dependability.
- People who would enjoy assisting patrons of all ages and abilities.
- Clear communication skills.
- Strong customer service skills.
- Strong computer skills.
Minimum Qualifications
Education: Graduation from high school or the equivalent.
Experience: Six (6) months of customer service experience that included the use of computer systems or databases.
SUBSTITUTION: Post-secondary education in any academic discipline from an accredited college or university may be substituted for the required experience on the basis of 2.67 semester hours (4 quarter hours) for one month of experience.
NOTE: For some positions, experience working with pre-school age children in a structured environment or with specific populations is highly desired but not required.
Other: Employee must have access to reliable transportation to transport self to Library branches.
Supplemental Information
This recruitment is being used to collect applications for a part-time limited Assistant Library Technician I for the Juneau Public Libraries Department. In accordance with 2 PR 010,
This recruitment may be used for more than 1 vacancy. The applicant pool acquired during this recruitment may be used for future vacancies for up to 60 days after the original recruitment closes. Interested applicants are encouraged to apply to each recruitment notice to ensure consideration for all vacancies.
HIRING MANAGER CONTACT INFO
Hiring Manager: Shari Kitchin
Phone Number: 907-586-0446
Email: shari.kitchin@juneau.org
APPLICATIONS FOR THIS POSITION ARE ONLY ACCEPTED ONLINE AT:
https://juneau.org/human-resources/employment-opportunities
Please read the below information carefully to ensure your application submission meets all submittal requirements.
Education
If you are using education to meet the minimum qualifications, you must document your education in your application, and you may be required to provide transcripts.
Work Experience
If you are using work experience to meet the minimum qualifications, you must document your work experience in the application.
If your application does not support minimum qualifications, you may not advance to the interview and selection phase of the recruitment.
NOTE: Attaching a resume or curriculum vitae is not an alternative to filling out the application in its entirety. Noting "see resume or CV" or any similar response on any portion of your application may lead to a determination that your application is incomplete and removal from consideration for this job posting.
Application Assistance
For questions regarding application submission or system operation errors, please visit: www.governmentjobs.com/careers/juneau/helpandsupport/applicationguide. If your question is not answered in the FAQ, you may contact the Department of Human Resources & Risk Management at (907) 586-5250 or human.resources@juneau.gov.
For applicant password assistance, please visit:
https://www.governmentjobs.com/OnlineApplication/User/ResetPassword
EEO Statement
The City & Borough of Juneau complies with Title I of the Americans with Disabilities Act (ADA). Individuals with disabilities who require accommodation, auxiliary aides or services, or alternative communication formats, please call (907) 586-5250 or TTY: Alaska Relay 711 or 1-800-770-8973, or correspond with the Department of Human Resources & Risk Management at employment@juneau.gov or 155 Heritage Way, Juneau, AK 99801. The City and Borough of Juneau is an equal opportunity employer.
