US Benefits Specialist, Benefits Experience & Technology (BXT) ID-12465

Customer Support, $50/hr, Night Job, Remote, No Experience Part-Time Data Entry, $40/hr, Remote, College Student Friendly Virtual Assistant, $40/hr, Evening, Remote, No Degree Customer Support, $35/hr, Night Job, Remote, No Experience Remote Phone Support, $40/hr, Evening, No Experience Required Virtual Assistant, $40/hr, Remote, No Degree, Night Job Virtual Assistant, Remote, $45/hr, Evening, No Experience Virtual Assistant, No Experience, $40/hr, Remote, Part-Time Remote Moderator, $40/hr, Weekend, No Degree, Part-Time Live Chat Support, $35/hr, Remote, No Experience Required Virtual Assistant, No Experience, $42/hr, Remote, Weekend Data Entry, Remote, $42/hr, Evening Job, No Degree Remote Customer Support, $40/hr, No Degree, Evening Job Data Entry, $40/hr, Remote, Night Shift, College Student Job Phone Support, $35/hr, Weekend, Remote, No Experience Phone Job, $50/hr, Remote, No Degree, Part-Time, Weekend Remote Phone Support, $40/hr, Evening, No Experience Required Live Chat Support, $40/hr, Part-Time, Remote, No Degree Remote Phone Support, $40/hr, Evening, No Experience Required Customer Support, $35/hr, Night Job, Remote, No Experience Data Entry, $40/hr, No Experience, Remote, Weekend Job Virtual Assistant, $35/hr, Evening, Remote, College Student Entry-Level Remote Data Entry, $35/hr, Evening Job Live Chat Support, $35/hr, Remote, No Experience Required Virtual Assistant, $40/hr, Weekend, Remote, No Experience Remote Data Entry, $40/hr, Part-Time, College Student Job Remote Customer Support, $40/hr, Night Job, No Experience Data Entry, $50/hr, Night Job, No Degree, Remote Remote Phone Job, $40/hr, Part-Time, No Degree Required Virtual Assistant, $42/hr, Remote, No Experience, Evening Phone Support, Remote, $35/hr, No Experience, Night Shift Customer Support, $40/hr, Remote, Part-Time, No Degree Virtual Assistant, $42/hr, Remote, Weekend, No Degree Remote Live Chat, $35/hr, Part-Time, Evening/Night Job Virtual Assistant, $42/hr, Remote, Weekend, Entry Level Virtual Assistant, $40/hr, No Experience, Remote, Night Job Phone Support, Remote, $35/hr, No Experience, Part-Time Part-Time Data Entry, $40/hr, Remote, College Student Friendly Remote Moderator, No Degree, $50/hr, Evening, Weekend Job Remote Moderator, $42/hr, Weekend, No Experience Required Virtual Assistant, $40/hr, Remote, No Experience, Night Job Virtual Assistant, $50/hr, Part-Time, Remote, Weekend Job Remote Customer Support, $40/hr, Weekend, No Experience Remote Data Entry, $40/hr, Weekend Job, College Student Virtual Assistant, Remote, $40/hr, Weekend, No Experience Virtual Assistant, Remote, $40/hr, Evening, No Experience Virtual Assistant, $42/hr, Evening, Remote, College Student Phone Support, Remote, $42/hr, Evening/Night Shift Phone Support, Remote, $35/hr, No Experience, Part-Time Virtual Assistant, Remote, $45/hr, Evening, No Experience Remote Customer Support, $50/hr, Night Shift, No Degree Data Entry, Remote, $40/hr, Night Shift, No Degree Remote Phone Job, $40/hr, Part-Time, No Degree Required Remote Virtual Assistant, $40/hr, Evening, Part-Time Job Live Chat Support, $40/hr, Part-Time, Remote, No Degree Remote Live Chat, $40/hr, College Student, No Experience Virtual Assistant, Remote, $40/hr, Evening, No Experience Data Entry, $40/hr, No Experience, Remote, Weekend Job Remote Phone Job, $50/hr, College Student, Night Shift Virtual Assistant, Remote, $45/hr, Evening, No Experience Phone Support, $45/hr, Remote, No Experience, Evening Job Live Chat Support, $45/hr, Part-Time, Remote, No Degree Virtual Assistant, No Experience, $42/hr, Remote, Weekend Virtual Assistant, $45/hr, Remote, No Experience, Night Job Remote Customer Support, $40/hr, Night Job, No Experience Data Entry, Remote, $40/hr, Night Shift, No Degree Virtual Assistant, Remote, $50/hr, Part-Time, Night Shift Remote Customer Support, $40/hr, Weekend, No Experience Remote Phone Job, $40/hr, Night Shift, College Student Friendly Virtual Assistant, $40/hr, Remote, Weekend, Entry Level Data Entry, $45/hr, Remote, Evening, No Experience Required Phone Job, $40/hr, Remote, Night Shift, No Degree Customer Support, $42/hr, Weekend Job, Remote, No Degree Remote Moderator, $40/hr, No Degree, Weekend Job, Part-Time Remote Data Entry, $40/hr, No Degree, Weekend, Night Job Live Chat Support, $50/hr, Remote, No Experience Required Remote Customer Support, $40/hr, Weekend, No Experience Data Entry, No Degree, $45/hr, Part-Time, Remote Job Customer Support, $50/hr, Night Job, Remote, No Experience Customer Support, $40/hr, Weekend Job, Remote, No Degree Customer Support, $42/hr, Weekend Job, Remote, No Degree Virtual Assistant, $42/hr, Remote, Weekend, Entry Level Phone Support, $50/hr, Weekend, Remote, No Experience Remote Live Chat, $40/hr, College Student, No Experience Customer Support, $42/hr, Remote, Part-Time, No Degree Remote Phone Job, $42/hr, Part-Time, College Student Friendly Customer Support, $42/hr, Remote, Part-Time, No Degree Phone Support, Remote, $35/hr, No Experience, Part-Time Live Chat Support, $40/hr, Weekend, Remote, College Student Remote Customer Support, $40/hr, Night Job, No Experience Remote Live Chat, $50/hr, Part-Time, Evening/Night Job Remote Moderator, $35/hr, No Degree, Weekend, Part-Time Data Entry, $45/hr, Remote, Evening, No Experience Required Virtual Assistant, $40/hr, Remote, Weekend, No Degree Phone Support, Remote, $50/hr, No Experience, Part-Time Remote Moderator, No Degree, $50/hr, Evening, Weekend Job Customer Support, $40/hr, Weekend Job, Remote, No Degree Phone Job, $40/hr, Remote, Night Shift, No Degree Customer Support, $50/hr, Night Job, Remote, No Experience Phone Job, $35/hr, Remote, Part-Time, College Student

Requirements

  • 3+ years of human resources experience
  • Experience with HR processes and systems
  • Bachelor's degree
  • 1+ years of relevant project and program management experience.
  • An understanding of regulatory requirements in U.S. benefits compliance including but not limited to ERISA, HIPAA, COBRA, and ACA. and compliance best practices.
  • Experience with process improvement and stakeholder management
  • Experience managing confidential and sensitive employee information and adherence to strict confidentiality standards
  • Strong analytical skills
  • Highly organized, able to prioritize and work under pressure on a number of projects/initiatives at the same time in a rapidly growing environment
  • Excellent written and verbal communications skills.
  • Deep understanding and experience in delivering high levels of customer service.
  • Strong data analysis skills; the ability to extract and synthesize data in order to make data-backed business decisions.

Responsibilities

  • Data Analysis: Be comfortable in performing analysis on large amounts of reporting and data and interpret back to stakeholder team. (30% of role)
  • Compliance Administration: Support Sr Benefits Compliance Specialist with monthly, quarterly and annual processes and reporting requirements. This may encompass creating, automating reporting and interpreting data. Collaborate with internal departments to resolve compliance issues and implement corrective actions. Maintain comprehensive documentation of compliance activities. (50% of role)
  • Project Management: Support when needed with program management activities for concurrent and complex benefit program launches or changes by translating business needs into project plans. Assist with troubleshooting and bring issues to resolution. (10% of role)
  • Continuous Improvement: Define and monitor benefits administration critical to quality (CTQs) metrics, perform root cause analysis on defects and implement remediation; own continuous improvement strategy. (10% of role)
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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...

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