Amazon Chat Online Support Jobs No Experience (REMOTE) - Part-Time ID-13772
Exact compensation may vary based on several factors, including skills, experience, and education. Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law. Data Entry, No Experience, $35/hr, Remote, College Student Virtual Assistant, No Degree, $45/hr, Remote, Part-Time Phone Job, $45/hr, Remote, Night Shift, No Degree Remote Moderator, $40/hr, College Student, Weekend Job Phone Support, Remote, $35/hr, No Experience, Part-Time Virtual Assistant, $50/hr, Weekend, No Degree, Remote Remote Customer Support, $40/hr, No Experience, Part-Time Remote Moderator, $40/hr, No Degree, Weekend Job, Part-Time Remote Customer Support, $40/hr, Weekend, No Experience Customer Support, $40/hr, Remote, Part-Time, No Degree Virtual Assistant, $42/hr, Evening, Remote, College Student Remote Live Chat, $42/hr, Weekend, No Degree, Part-Time Remote Moderator, $50/hr, No Degree, Weekend, Part-Time Data Entry, $45/hr, Remote, Evening, No Experience Required Remote Moderator, $40/hr, Weekend, No Experience Required Remote Moderator, No Degree, $35/hr, Evening, Weekend Job Virtual Assistant, $40/hr, Evening, Remote, No Degree Entry Level Phone Job, $40/hr, Remote, No Degree Required Remote Phone Job, $40/hr, Part-Time, No Experience Required Customer Support, $40/hr, Weekend Job, Remote, No Degree Customer Support, $35/hr, Remote, Evening/Night Job, No Degree Remote Data Entry, $40/hr, No Degree, Weekend, Night Job Virtual Assistant, $50/hr, Weekend, No Degree, Remote Part-Time Customer Support, $40/hr, Remote, College Student Phone Job, $45/hr, Remote, Night Shift, No Degree Remote Live Chat, $40/hr, College Student, No Experience Weekend Customer Support, $40/hr, Remote, College Student Weekend Customer Support, $40/hr, Remote, College Student Virtual Assistant, $45/hr, Remote, No Experience, Night Job Virtual Assistant, $40/hr, Remote, No Degree, Night Job Virtual Assistant, Remote, $40/hr, Weekend, No Experience Part-Time Data Entry, $40/hr, Remote, College Student Friendly Remote Data Entry, No Experience, $40/hr, Part-Time Weekend Customer Support, $40/hr, Remote, College Student Remote Data Entry, $40/hr, Weekend Job, College Student Weekend Customer Support, $40/hr, Remote, College Student Remote Data Entry, $40/hr, Evening/Night Job, No Experience Live Chat Support, $42/hr, Weekend, Remote, No Degree Remote Moderator, $42/hr, College Student, Weekend Job Phone Support, Remote, $42/hr, Evening/Night Shift Remote Customer Support, $42/hr, Weekend, No Experience Virtual Assistant, $40/hr, Weekend, College Student, Remote Remote Customer Support, $42/hr, Weekend, No Experience Remote Customer Support, $40/hr, No Degree, Evening Job Live Chat Support, Remote, $40/hr, Night Shift, College Student Remote Live Chat, $40/hr, Weekend, No Degree, Part-Time Remote Moderator, $50/hr, No Degree, Weekend, Part-Time Remote Data Entry, $35/hr, No Experience, Evening/Night Job Remote Phone Support, $45/hr, Evening, No Experience Required Phone Support, $45/hr, Remote, No Experience, Evening Job Remote Moderator, $40/hr, Weekend, No Experience Required Remote Moderator, $40/hr, Part-Time, Weekend, No Degree Remote Moderator, $40/hr, No Degree, Weekend Job, Part-Time Remote Phone Job, $42/hr, Part-Time, College Student Friendly Data Entry, $50/hr, Remote, Evening Job, College Student Data Entry, $45/hr, Remote, Night Job, No Degree Data Entry, $40/hr, No Experience, Remote, Weekend Job Remote Live Chat, $35/hr, College Student, No Experience Virtual Assistant, No Experience, $42/hr, Remote, Part-Time Live Chat Support, $40/hr, Weekend, Remote, College Student Data Entry, $45/hr, Remote, Evening, No Experience Required Data Entry, $45/hr, Remote, Night Job, No Degree Virtual Assistant, Remote, $45/hr, Evening, No Experience Virtual Assistant, $40/hr, No Experience, Remote, Night Job Remote Phone Job, $42/hr, Night Shift, College Student Friendly Remote Data Entry, $45/hr, No Degree, Night Shift Data Entry, $50/hr, Remote, Evening Job, College Student Customer Support, $35/hr, Remote, Evening/Night Job, No Degree Virtual Assistant, Remote, $35/hr, Part-Time, Night Shift Customer Support, $40/hr, Weekend Job, Remote, No Degree Remote Data Entry, $40/hr, Part-Time, No Degree Required Phone Support, Remote, $50/hr, No Experience, Night Shift Remote Moderator, $40/hr, Part-Time, Weekend, No Degree Remote Phone Job, $40/hr, Part-Time, No Degree Required Phone Job, $50/hr, Remote, Part-Time, College Student Remote Data Entry, $40/hr, College Student Friendly, Part-Time Remote Live Chat, $35/hr, Part-Time, Evening/Night Job Live Chat Support, $45/hr, Part-Time, Remote, No Degree Virtual Assistant, $35/hr, Evening, Remote, College Student Phone Job, $50/hr, Remote, No Degree, Part-Time, Weekend Must Haves:• At least 1 year of client-facing customer support experience• Microsoft office, Excel, etc.• Healthcare background/terminology experience• Great communication & ability to multitaskPlusses:• Bachelor’s degree• Zoho deskDay to day:• Support Ticket Triage: Review and prioritize incoming support tickets by filling in key details in Zoho Desk, gathering additional information from requestors, linking to existing issues, communicating with requestors, and assigning tickets to the appropriate team.• Account Access Updates: Manage revisions to the Lens Account Access Authorization Form (LAAAF) for existing organizations, including updating access permissions, removing users, and making changes related to Broker of Record (BOR) changes user removals.• Notification of Account Creation: Welcome new users by sending outreach communications that include training materials and registration information.• 98% of communication will be through email but will also be picking up phone to talk to clients• Zoho Desk (Help Desk) Monitoring: Monitor open help desk tickets for compliance with Service Level Agreements (SLAs), follow up with teams to ensure timely resolution, and address any tickets that are at risk of breaching SLA standards.• Upsell Additions: Update user access and notify external parties when upsell additions occur (e.g., HPT, Quantros, GIC).• Hand-Off Calls: Participate in Project Manager (PM) hand-off calls for new go-lives to understand organization-specific details and user access needs and follow up with clients by providing training materials and registration information.