Remote Chat Support Specialist ID-14174
Aetna, a leading healthcare company, is seeking a Remote Chat Support Specialist to join our team in Indianapolis, Indiana. This is a part-time position at the Associate level, requiring at least 3 years of experience in a similar role. As a Remote Chat Support Specialist, you will be responsible for providing exceptional customer service to our clients through live chat... support. 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Virtual Assistant, $40/hr, Evening, Remote, College Student Remote Data Entry, $42/hr, Evening/Night Job, No Experience Remote Customer Support, $42/hr, Weekend, No Experience Virtual Assistant, $35/hr, Remote, Part-Time, Evening Job Virtual Assistant, $45/hr, No Experience, Remote, Night Job Virtual Assistant, No Experience, $40/hr, Remote, Part-Time Remote Moderator, $50/hr, No Degree, Weekend, Part-Time Live Chat Support, $50/hr, Remote, Night Shift, No Degree Data Entry, $40/hr, Remote, Evening, No Experience Required Live Chat Support, $35/hr, Remote, Night Shift, No Degree Remote Phone Job, $42/hr, Part-Time, No Experience Required Customer Support, $42/hr, Remote, Evening, No Experience Part-Time Data Entry, $45/hr, Remote, College Student Friendly Customer Support, $40/hr, Remote, Evening, No Experience Data Entry, $40/hr, Remote, Night Shift, College Student Job Live Chat Support, $40/hr, Remote, Entry Level, Part-Time Virtual Assistant, $40/hr, Evening, Remote, College 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Degree, $40/hr, Part-Time, Remote Job Live Chat Support, $50/hr, Remote, Night Shift, No Degree Remote Moderator, $40/hr, College Student Friendly, Part-Time Responsibilities: - Respond to customer inquiries and resolve issues through live chat - Provide accurate and timely information on insurance plans and benefits - Troubleshoot technical issues with online tools and resources - Collaborate with team members to ensure a seamless customer experience - Maintain detailed records of customer interactions and transactions - Adhere to company policies and procedures regarding confidentiality and data security Requirements: - Energetic and dedicated personality traits - Strong attention to detail and problem-solving skills - Excellent written communication skills - Ability to multitask and prioritize in a fast-paced environment - Proficiency in Microsoft Office and web-based applications - Experience in customer service or support roles - High school diploma or equivalent required Benefits: - Vision insurance - Paid Time Off (PTO) - Gym membership Working Environment: At Aetna, we are committed to promoting equality and fairness for all employees. We strive to create a diverse and inclusive workplace where everyone can thrive and reach their full potential. Deadline to Apply: August 8, 2024 Equal Opportunity Statement: Aetna is an equal opportunity employer and prohibits discrimination and harassment of any kind. We are committed to providing a work environment free of discrimination and harassment for all employees, regardless of race, color, religion, gender, sexual orientation, age, national origin, disability, or veteran status. How to apply: Apply on GrabJobs and you will be notified if shortlisted for the job. Original job Remote Chat Support Specialist posted on GrabJobs ©. To flag any issues with this job please use the Report Job button on GrabJobs
